Operating System Engineer Jobs in Dallas, TX (NOW HIRING)

Overview

Systems Engineer (Infrastructure Operations)

This is an Onsite position working 5 days from our North Texas DC located in Justin, Texas 

“The Company does not provide visa sponsorship for this position. Applicants must be currently authorized to work in the U.S.”

At SBH, our purpose is to inspire a more colorful, confident, and welcoming world. We are the leader in professional hair color, selling and distributing professional beauty supplies across 11 countries through our Sally Beauty and Beauty Systems Group businesses. Sally Beauty offers products for hair color, hair care, nails, and skin care to retail customers looking for salon quality products at a value price. Beauty Systems Group, branded as Cosmo Prof or Armstrong McCall stores, along with its direct sales consultants, sell professionally branded products intended for use and resale by salons to retail consumers.

The Field Systems Engineer is responsible for onsite IT support and operational technology services at the Distribution Center, serving as the primary technical resource for warehouse, endpoint, mobility, and infrastructure-related technologies. This role ensures the stability, availability, deployment, and support of business-critical systems through a combination of onsite and remote support activities, including endpoint management, mobility solutions, infrastructure support, incident response, technology lifecycle management, and operational engineering. 

The position provides hands-on technical support for Distribution Center operations while partnering with Remote Operations, Desktop Engineering, Infrastructure, Networking, Service Desk, and business stakeholders to resolve complex technical issues, execute technology deployments, support operational initiatives, and maintain a reliable technology environment. The Field Systems Engineer also leads local implementation activities, supports enterprise technology rollouts, coordinates vendor and support resources, and contributes to continuous improvement efforts that enhance service delivery, operational efficiency, and technology reliability across the organization. 

Responsibilities

• 1-2 years in related fields
• High School Education, Technical certifications or 2 + years’ experience preferred. 
• Windows Operating Systems and Microsoft 365 
• Microsoft Intune and Endpoint Management 
• Microsoft Endpoint Configuration Manager (SCCM/MECM) 
• SOTI MobiControl Administration 
• Zebra, RF, and Warehouse Mobility Technologies 
• Network and Wireless Troubleshooting 
• ServiceNow IT Service Management (ITSM) 
• Hardware Lifecycle Management 
• Incident, Problem, and Change Management 
• Infrastructure and Site Technology Support 
• Vendor Coordination and Project Implementation 
• Technical Documentation and Root Cause Analysis 

Competencies & attributes

• Puts Customers - First Excellent communication and customer service skills.

• Demonstrates Accountability - Takes responsibility for performance and team relationships and always seeks to improve.

• Shows a Bias for Action - Proactively researches and solves issues.  

• Acts as One - Strong interpersonal skills and works great as part of a team

• Aptitude for Innovation - Keeps up with industry trends and knowledge.

• Builds Talent - Mentors and trains junior staff and shares knowledge. 

• Position is based on site at the Distribution Center near Justin Texas:  15453 Wolff Crossing, Justin TX, 76247 
• Must be available to support off-hours activities, including evenings, weekends, and holidays, as required for maintenance, upgrades, projects, deployments, and critical incident response. 
• Occasional travel may be required. 
• The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
• The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, files, books, small parts; using a keyboard, driving an automobile, etc. No special physical demands are required to perform the work.

Benefits

We offer a competitive salary and outstanding benefits package that includes medical, dental, vision, life Insurance, paid vacation and sick days, paid holidays, tuition reimbursement and 401(k) with company match. In addition, associates of SBH may take advantage of our in house salon with complementary services and a varied selection of food options at our corporate campus. Also, featured at our corporate campus, is both a Sally Beauty and CosmoProf Professional onsite store, where associates enjoy a great merchandise discount! 

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.

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