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Operating Manager Jobs in Milford, CT (NOW HIRING)

Papa Johns

General Manager

Danbury, CT · On-site

Because the best operators in this business don't just run a restaurant, they build a team. They ... You'll manage budgets, control food and labor costs, monitor sales targets, and keep your P&L ...

Papa Johns

Assistant General Manager

Danbury, CT · On-site

$55K - $75K/yr

Because the best operators in this business don't just run a restaurant, they build a team. They ... You'll manage budgets, control food and labor costs, monitor sales targets, and keep your P&L ...

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Operating Manager information

What does an operating manager do?

An Operating Manager is responsible for overseeing the day-to-day operations of a business or department. Their main duties include managing staff, optimizing processes, ensuring quality standards, and meeting organizational goals. They often handle budgeting, scheduling, and problem-solving to improve efficiency and productivity. Operating Managers also communicate between different departments and upper management to ensure smooth workflow and address any operational issues.

What are the key skills and qualifications needed to thrive as an operating manager, and why are they important?

To thrive as an Operating Manager, you need strong leadership, organizational, and analytical skills, often supported by a degree in business administration or a related field. Familiarity with project management software, enterprise resource planning (ERP) systems, and industry-specific tools is typically required. Excellent communication, problem-solving, and decision-making abilities distinguish top performers in this role. These skills are essential to effectively oversee operations, drive efficiency, and ensure organizational goals are met.

How does an operating manager typically collaborate with other departments to ensure smooth business operations?

Operating Managers play a vital role in connecting various departments, such as finance, HR, and production, to ensure that daily operations run efficiently. They frequently coordinate meetings, share performance data, and facilitate communication between teams to resolve issues quickly. By fostering interdepartmental relationships and understanding each team's objectives, Operating Managers help align overall business strategies and optimize workflow. This collaboration is essential for addressing challenges, implementing process improvements, and achieving organizational goals.

What cities near Milford, CT are hiring for Operating Manager jobs?

Cities near Milford, CT with the most Operating Manager job openings:

Operating Manager jobs near you
Infographic showing various Operating Manager job openings in Milford, CT as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution.

General Manager

Papa Johns

Danbury, CT • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Papa John's rating

4.8

Company rating: 4.8 out of 10

Based on 756 frontline employees who took The Breakroom Quiz

20th of 24 rated food delivery companies

Job description

Description:

General Manager — Papa Johns | Competitive Salary + Performance Bonus


The title says Operating Manager, and that's intentional. Because the best operators in this business don't just run a restaurant, they build a team. They set the culture. They develop people. They create an environment where staff wants to show up and customers keep coming back.

If that's how you lead, we want to meet you.


The Role

You're the heartbeat of your restaurant. From the moment you walk in to the moment your closing crew locks up, you set the tone, for quality, for service, for how your team treats each other and every guest who walks through the door. You'll own the full operation: people, product, financials, and culture.

This is a big job. It's also one of the most rewarding leadership roles in the restaurant industry, because the results of your leadership are visible every single day.


What You'll Own

Your Team. You'll recruit, train, and develop every person in your store. You'll run performance evaluations, handle scheduling, manage conflicts, and build a bench of talent ready to move up when the opportunity comes. The people in your store are your most important investment.

Your Numbers. You'll manage budgets, control food and labor costs, monitor sales targets, and keep your P&L healthy. You'll know your metrics, understand what's driving them, and act on what you find.

Your Guest Experience. You'll set and uphold service standards that make guests feel taken care of, and handle complaints and escalations in a way that turns a bad experience into a loyal customer.

Your Operations. Stock management, safety and health compliance, promotional execution, pricing integrity, you'll keep every corner of your store running at Papa John's standards, consistently and without shortcuts.


What You Bring

  • Prior restaurant leadership experience, ideally at the store manager or shift lead level
  • Strong people skills, you can coach, motivate, hold accountable, and do all three with the same person on the same day
  • Solid financial acumen with hands-on experience managing budgets and sales targets
  • A high standard for quality and a low tolerance for cutting corners
  • Reliability, composure under pressure, and a genuine passion for hospitality

What We Offer

  • Competitive base salary + performance-based bonus
  • Medical, dental, and vision insurance
  • 401(k)
  • Paid time off and holiday pay
  • Paid training and ongoing development support

Your Path Forward

Operating Manager is one of the most important roles in our organization, and one of the clearest launching pads we have. Our District Managers, Directors of Operations, and franchise-level leaders have overwhelmingly come up through the store. If you want to move into multi-unit leadership, this is where that journey gets serious. We'll tell you exactly what that path looks like from day one, and we'll invest in making it happen.


If you're ready to stop just managing shifts and start building something — apply today.



Requirements:

Key Requirements & Qualifications

  • Experience: Minimum of two years in restaurant management or supervision.
  • Education: High school diploma or GED required.
  • Certification: ServSafe or local/state food service certification.
  • Logistics: Valid driver’s license, reliable transportation, and insurance.
  • Availability: Must be able to work flexible hours, including days, nights, weekends, and holidays.

What Papa John's employees say

Pay

Benefits

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