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Operating Manager Jobs in Banff, AB (NOW HIRING)

InnVest Hotels LP

Guest Service Agent

Banff, AB

CA$20.18/hr

In addition, our management team oversees the day-to-day activities of almost 90 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest's portfolio is geographically ...

Gordon Food Service

Driver Helper (Contract)

Banff, AB · On-site

  • Medical

  • Dental

  • Retirement

Profit Sharing * 128 year, family owned and operated company history Position Summary: This Driver ... Collaborates with management and Sales Service Representative / Chain Driver to communicate ...

FAIRMONT

Director, Front Office

Banff, AB

  • Medical

  • Dental

  • Vision

  • Retirement

... and management of annual budgets, capital expenditures, labor forecasts, and operating expenses. * Monitor operational, guest satisfaction, and financial performance metrics, implementing action ...

Gordon Food Service

District Sales Representative

Banff, AB · On-site

  • Medical

  • Dental

  • Retirement

Profit Sharing * 128 year, family owned and operated company history Position Summary: Facilitate ... Manage customer orders * Acquire new customers * Penetrate existing accounts * Minimize lost ...

CMH Heli-Skiing

Head Chef

Banff, AB

  • Medical

  • Dental

  • PTO

Hotel Manager Location of Work: Nakusp, British Columbia Job Status: Full-time, Year Round FLSA ... operating 11 lodges in the winter and 3 in the summer throughout British Columbia, Canada. The ...

CMH Heli-Skiing

Head Chef

Canmore, AB

  • Medical

  • Dental

  • PTO

Hotel Manager Location of Work: Nakusp, British Columbia Job Status: Full-time, Year Round FLSA ... operating 11 lodges in the winter and 3 in the summer throughout British Columbia, Canada. The ...

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Operating Manager information

What does an operating manager do?

An Operating Manager is responsible for overseeing the day-to-day operations of a business or department. Their main duties include managing staff, optimizing processes, ensuring quality standards, and meeting organizational goals. They often handle budgeting, scheduling, and problem-solving to improve efficiency and productivity. Operating Managers also communicate between different departments and upper management to ensure smooth workflow and address any operational issues.

What are the key skills and qualifications needed to thrive as an operating manager, and why are they important?

To thrive as an Operating Manager, you need strong leadership, organizational, and analytical skills, often supported by a degree in business administration or a related field. Familiarity with project management software, enterprise resource planning (ERP) systems, and industry-specific tools is typically required. Excellent communication, problem-solving, and decision-making abilities distinguish top performers in this role. These skills are essential to effectively oversee operations, drive efficiency, and ensure organizational goals are met.

How does an operating manager typically collaborate with other departments to ensure smooth business operations?

Operating Managers play a vital role in connecting various departments, such as finance, HR, and production, to ensure that daily operations run efficiently. They frequently coordinate meetings, share performance data, and facilitate communication between teams to resolve issues quickly. By fostering interdepartmental relationships and understanding each team's objectives, Operating Managers help align overall business strategies and optimize workflow. This collaboration is essential for addressing challenges, implementing process improvements, and achieving organizational goals.

What cities near Banff, AB are hiring for Operating Manager jobs?

Cities near Banff, AB with the most Operating Manager job openings:

Operating Manager jobs near you
Infographic showing various Operating Manager job openings in Banff, AB as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution.

Guest Service Agent

InnVest Hotels LP

Banff, AB

CA$20.18/hr

Full-time

Re-posted 23 days ago

Job description

THE COMPANY:

Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and hotels.
Our company culture is built on collaboration. A nimble team where everyone has a voice at the table and an opportunity to pursue their passions. Our skill sets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results, an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and a curiosity to challenge the status quo.
With over 100 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 90 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL but also experientially diverse from roadside inns to luxury urban properties.
At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

ACTIVITIES:

The duties and responsibilities for the Guest Service Representative include, but are not limited to the following:

  • Create a welcoming environment for our guests.
  • Register guests and assign rooms, accommodating special requests whenever possible.
  • Complete pre-registration and blocking of rooms for reservations/guest arrival.
  • Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures.
  • Understand room status and room status tracking.
  • Know room locations, types of rooms available, and room rates.
  • Use suggestive selling techniques to sell rooms and to promote other services of the hotel.
  • Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
  • Possess a working knowledge of the reservations, takes reservations for guests both in house and call in, understanding of the cancellation procedures.
  • Process guest check-outs.
  • Post and file all charges to guest, master, and city ledger accounts.
  • Work closely with all hotel departments to improve service delivery and efficiency.
  • Use proper telephone etiquette.
  • Coordinate guestroom maintenance work with the engineering and maintenance division.
  • Report any unusual occurrences or requests to the manager or supervisor.
  • Know all safety and emergency procedures, is aware of accident prevention policies.
  • Ensure the work environment is tidy and well organized at all times (lobby).
  • Adhere to all health and safety guidelines and standards.

COMPETENCIES WE ARE SEEKING:

  • Excellent written and verbal communication skills in English
  • Excellent organizational, interpersonal and administration skills
  • Proficient or familiar with computerized systems
  • Demonstrated knowledge of guest service and a genuine desire to exceed guest expectations
  • Present a high degree of professional work ethic and image
  • High school graduate or equivalent
  • Availability to work day, evening and night shifts any day of the week including weekends and holidays

InnVest Hotels is an inclusive employer. As such, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We appreciate all applications, however only those applicants selected for an interview will be contacted.