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Onsite Account Manager Jobs in Decatur, TX (NOW HIRING)

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Onsite Account Manager information

See Decatur, TX salary details

$26.4K

$58.8K

$94.8K

How much do onsite account manager jobs pay per year?

As of May 28, 2026, the average yearly pay for onsite account manager in Decatur, TX is $58,835.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,900.00 and $70,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Onsite Account Manager, and why are they important?

To thrive as an Onsite Account Manager, you need strong client relationship management, organizational abilities, and a background in business or a related field. Familiarity with CRM software, reporting tools, and project management systems is typically required. Excellent communication, problem-solving, and leadership skills help you stand out in this role. These skills are crucial for ensuring client satisfaction, efficient operations, and long-term business growth.

How does an Onsite Account Manager typically balance client expectations with internal team capabilities?

Onsite Account Managers play a crucial role in aligning client needs with what their internal teams can deliver. They regularly communicate with clients to understand priorities and relay realistic timelines and resource constraints back to their teams. This role often requires proactive problem-solving, transparency, and strong negotiation skills to manage expectations and ensure successful project outcomes. Building strong relationships with both clients and colleagues is essential for navigating challenges and fostering collaboration.

What is an Onsite Account Manager?

An Onsite Account Manager is a professional responsible for managing client accounts directly at the client's location. They act as the main point of contact between the client and their employer, ensuring service delivery meets or exceeds expectations. Their duties typically include overseeing operations, addressing client concerns, managing staff, and fostering strong client relationships. Onsite Account Managers play a crucial role in client satisfaction and the smooth coordination of services. They are commonly found in industries such as staffing, facilities management, and logistics.

What is the difference between Onsite Account Manager vs Client Service Coordinator?

AspectOnsite Account ManagerClient Service Coordinator
CredentialsRelevant experience, industry-specific certificationsCustomer service training, basic industry knowledge
Work EnvironmentOn-site client locations, office settingsOffice, client sites, remote options
Employer & Industry UsageCommon in service, staffing, and facility management industriesUsed in client-facing roles across various industries
Search & Comparison IntentUnderstanding role responsibilities, career pathClarifying job functions, entry-level options

In summary, the Onsite Account Manager typically handles client relationships on-site, focusing on account growth and service delivery, while the Client Service Coordinator supports client needs through communication and coordination, often in an entry-level capacity. Both roles are vital in client-facing industries but differ in responsibilities and experience requirements.

What cities near Decatur, TX are hiring for Onsite Account Manager jobs? Cities near Decatur, TX with the most Onsite Account Manager job openings:
Onsite Account Manager jobs near you
Account Manager- Employee Benefits

Account Manager- Employee Benefits

Insurance Office of America

Fort Worth, TX

Full-time

Medical, Retirement

Posted 7 days ago

Insurance Office Of America rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

73rd of 258 rated insurance

Job description

Job Description:

Title:AccountManager-Employee Benefits

Work Mode:Remote/ Eastern and Central Times Zones Only| Location/Supporting:Longwood, FL| Experience:Level-Funded and Self-Funded Plans

Supporting:Shared Services - provides service support to other IOA account teams during their first 3-6 months with account management and service.
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations


About the Role:Responsible for IOA Benefits Account Management activities under Producer direction. Responsibilities include client service and communication, team leadership, directing daily tasks and work activities of Account Coordinators, team and individual productivity, quality, and service levels, implementation of client benefits administrative processes, tracking, renewals, new client setup, data management/entry, Producer communication, team and individual professional development, identification of sales opportunities, and upholding IOA core values.


Key Responsibilities:

  • Client Management:Manage an assigned book of business, ensuring performance requirements are met and no liability occurs.

  • Client Service:Deliver outstanding service, anticipate client needs, maintain professional communication, and respond quickly to requests.

  • Team Leadership:Lead the account team with a strong work ethic, positive attitude, and willingness to assist others.

  • Daily Activities:Direct daily activities of Account Coordinator(s), assign tasks, communicate expectations, monitor execution, and recommend corrective actions.

  • Business Growth:Identify and act on sales opportunities to grow IOA business.

  • New Business Setup:Manage new business setup, including data gathering, client file creation, communication, AOR notifications, carrier rates, internal services setup, compliance audits, client education, and employee meetings.

  • Renewal Process:Manage renewals by verifying client data, updating files, liaising with clients and carriers, obtaining rates, ensuring internal services usage, performing audits, coordinating training, and conducting meetings.

  • Client Relationships:Build and improve client relationships, seek feedback, and implement improvements.

  • Intermediary Role:Advocate for clients and carriers to ensure mutually beneficial outcomes.

  • Value-Added Solutions:Identify and implement value-added solutions for clients.

  • Professional Development: Support team training and development, promote a positive work environment, and seek continuous improvement.

  • Communication: Maintain transparent communication with Producers and team members.

  • Compliance: Ensure adherence to company policies and industry standards.

  • Champion IOA core values and demonstrate integrity and leadership.


Ideal CandidateQualifications:

  • 5+ years of industry experience

  • Required active licensing

  • Exceptional customer service and communication skills

  • Strong organizational, delegation, and decision-making skills

  • High accuracy in handling large work volumes

  • Proficiency in MS Office (Outlook, Word, Excel)

  • High School Diploma (or equivalent)


What We Offer:

  • Competitive salaries and bonus potential

  • Company-paid health insurance

  • Paid holidays, vacations, and sick time

  • 401K with employer match

  • Professional growth and career progression opportunities

  • Respectful culture and work/family life balance

  • Community service commitment

  • Supportive teammates and a rewarding work environment


Whatto Expect(Application Process):

  • 30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range

The expected pay range for this position is 70-90K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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