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Online Shopper Jobs in Racine, WI (NOW HIRING)

Pick 'n Save

Online Grocery Pick-Up Clerk

Burlington, WI · On-site

$15.75 - $18.75/hr

Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and ...

Metro Market

Online Grocery Pick-Up Clerk

Brookfield, WI

$14 - $16.75/hr

Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and ...

Pick 'n Save

Online Grocery Pick-Up Clerk

Waukesha, WI · On-site

$13.75 - $16.25/hr

Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and ...

Pick 'n Save

Online Grocery Pick-Up Clerk

Caledonia, WI · On-site

$14 - $16.75/hr

Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and ...

Metro Market

Online Grocery Pick-Up Clerk

Brookfield, WI · On-site

$14.25 - $16.75/hr

Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and ...

Pick 'n Save

Online Grocery Pick-Up Clerk

West Allis, WI · On-site

$14.75 - $17.50/hr

Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and ...

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Online Shopper information

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How much do online shopper jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for online shopper in Racine, WI is $16.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $17.12 per hour, depending on experience, location, and employer.

What does an online shopper do?

An online shopper is responsible for purchasing products on behalf of clients or companies through online platforms. Their duties typically include searching for specific items, comparing prices, ensuring product quality, placing orders, and arranging deliveries. Online shoppers may work for grocery stores, retail companies, or as personal shoppers for individuals who need assistance with their online purchases. Attention to detail, organizational skills, and familiarity with e-commerce websites are important for this role.

What does an online shopper do?

As an online shopper, you receive online orders and shop for products indicated by your client. When processing an order, you may gather groceries from the store, select alternate products when the preferred one is unavailable, check packages for allergen warnings that may affect your client, and prepare orders for pickup by drivers. Online shoppers frequently stage products in the correct temperature areas, follow special requests for each customer, relay order information to customers, and maintain the cleanliness of an online grocery area. Many online shoppers also provide in-store and online support. You may work for grocery stores, but this position is also available at some hardware stores and other large retailers.

What are the key skills and qualifications needed to thrive as an online shopper, and why are they important?

To excel as an Online Shopper, strong attention to detail, organizational skills, and familiarity with e-commerce platforms are essential, often supported by a high school diploma or equivalent. Proficiency in order management systems, inventory tracking software, and digital communication tools is typically required. Excellent time management, reliability, and effective communication help individuals stand out in this role. These skills ensure accurate order fulfillment, timely delivery, and high customer satisfaction in a fast-paced, digital retail environment.

What are some common challenges faced by online shoppers, and how can they be addressed on the job?

Online Shoppers often encounter challenges such as managing multiple orders simultaneously, ensuring accuracy in product selection, and meeting tight delivery deadlines. Staying organized and paying close attention to order details helps minimize errors and ensures customer satisfaction. Effective communication with team members and supervisors is also important to resolve inventory issues or clarify special requests. Adapting to fast-paced environments and using technology efficiently can help Online Shoppers excel in this role.

What is the difference between Online Shopper vs Customer Service Representative?

AspectOnline ShopperCustomer Service Representative
Required CredentialsNo formal credentials needed; familiarity with e-commerce platforms helpfulHigh school diploma or equivalent; communication skills essential
Work EnvironmentRemote or in retail settings, primarily using computers or mobile devicesCall centers, retail stores, or remote; interacting directly with customers
Industry UsagePrimarily in e-commerce and retail sectorsAcross various industries including retail, telecom, and service sectors
Common Search & ComparisonOften compared for shopping efficiency and convenienceCompared for customer interaction skills and problem-solving abilities

Online Shoppers focus on purchasing products online, often without direct interaction with companies, while Customer Service Representatives handle customer inquiries, complaints, and support. Both roles are vital in retail and e-commerce, but they serve different functions in the customer journey.

More about Online Shopper jobs

What are the most commonly searched types of Shopper jobs in Racine, WI?

The most popular types of Shopper jobs in Racine, WI are:

What job categories do people searching Online Shopper jobs in Racine, WI look for?

The top searched job categories for Online Shopper jobs in Racine, WI are:

What cities near Racine, WI are hiring for Online Shopper jobs?

Cities near Racine, WI with the most Online Shopper job openings:

Online Shopper jobs near you
Infographic showing various Online Shopper job openings in Racine, WI as of August 2026, with employment types broken down into 62% Full Time, 33% Part Time, 1% Temporary, 2% Contract, and 2% Nights. Highlights an 79% Physical, 1% Hybrid, and 20% Remote job distribution, with an average salary of $34,823 per year, or $16.7 per hour.

Online Grocery Pick-Up Clerk

Pick 'n Save

Burlington, WI • On-site

$15.75 - $18.75/hr

Part-time

Medical, Dental, Vision, PTO

Re-posted 12 days ago

Pick 'n Save rating

5.3

Company rating: 5.3 out of 10

Based on 107 frontline employees who took The Breakroom Quiz

98th of 123 rated grocery stores

Job description

Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
Based in Wisconsin, Pick 'N Save merged with The Kroger Company in 2015. Today, we're proudly serving Pick 'N Serve customers in 89 stores throughout the state. 
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Pick 'N Save family! 
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

  • A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
  • Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
  • Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
  • Valuable associate discounts on purchases, including food, travel, technology and so much more.
  • Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
  • Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page! 

Minimum Position Qualifications:

  • Ability to work without supervision
  • Ability to read shelf tags
  • Basic math skills (i.e., counting, addition, and subtraction)
  • Excellent oral/written communication skills
Desired Previous Experience:
  • Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier

Essential Job Functions:

       Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality.

       In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders.

       Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.

       In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards.

       E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up.

       Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.

       Adhere to local, state, and federal laws, food safety procedures, and company guidelines.

       Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones.

       Read and follow directions given in the note section

       Ensure quality and freshness of all items chosen

       Communicate with customers via a portable phone and respond to calls in a professional and timely manner

       Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars

       Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping.

       Process the orders through the point of sale (POS) system

       Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock

       Maintain organization and cleanliness of staging areas and equipment

       Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor

       Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair

       Perform required opening and closing procedures

       Assist in training new e-Commerce team members

       Meet/exceed productivity standards

       Ability to work cooperatively in high paced and sometimes stressful environment.

       Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

       Ability to act with honesty and integrity regarding customer and business information.

       Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

       Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

       Must be able to perform the essential job functions of this position with or without reasonable accommodation.

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