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Online Reservation Agent Jobs in New York (NOW HIRING)

BANDANA

Reservation Agent

Manhattan, NY

$24/hr

Reservation Agent Hôtel Barrière Le Fouquet's SoHo, 456 Greenwich St Base pay starts at $24/hr Benefits: Health Insurance, Dental Insurance, PTO, 401K Become familiar with hotel product knowledge ...

U-Haul

Reservation Agent (Part Time)

Edison, NJ

$16.25 - $20.25/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

U-Haul

Reservation Agent (Part Time)

Edison, NJ

$16.50 - $20.75/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

U-Haul

Reservation Agent (Part Time)

Edison, NJ · On-site

$16.50 - $20.75/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

U-Haul

Reservation Agent (In Office)

Edison, NJ

$16.50 - $18.50/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

U-Haul

Reservation Agent (In Office)

Edison, NJ · On-site

$16.50 - $18.50/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

U-Haul

Reservation Agent (In Office)

Edison, NJ · On-site

$16.50 - $18.50/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

Seastreak LLC

Customer Service Agent

Atlantic Highlands, NJ · On-site

$16 - $21.50/hr

Ability to learn and successfully navigate an online reservation system * Can provide the highest level of customer service and professionalism to all passengers * Willingness to familiarize oneself ...

Seastreak

Customer Service Agent

Atlantic Highlands, NJ

$16 - $21.50/hr

Ability to learn and successfully navigate an online reservation system * Can provide the highest level of customer service and professionalism to all passengers * Willingness to familiarize oneself ...

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Online Reservation Agent information

See New York salary details

$12

$19

$24

How much do online reservation agent jobs pay per hour?

As of May 28, 2026, the average hourly pay for online reservation agent in New York is $19.08, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.06 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Online Reservation Agent, and why are they important?

To thrive as an Online Reservation Agent, you need strong customer service skills, attention to detail, and proficiency in managing bookings, typically supported by a high school diploma or equivalent. Familiarity with reservation management systems, CRM software, and online communication tools is commonly required. Excellent verbal and written communication, problem-solving abilities, and patience help agents stand out when assisting diverse clients. These skills ensure efficient booking processes, high customer satisfaction, and effective problem resolution in a competitive service environment.

How does an Online Reservation Agent typically handle high-volume booking periods and what tools are used to manage workload efficiently?

During peak booking periods, Online Reservation Agents rely on specialized reservation management software to streamline the process and ensure accuracy. They often work closely with team leads and other agents to distribute inquiries and avoid backlogs. Agents also prioritize clear communication with customers and utilize templates or automated responses for common queries, which helps maintain a high standard of service even when demand is high. Adaptability and proficiency with digital tools are essential in managing these busy times effectively.

What does an Online Reservation Agent do?

An Online Reservation Agent is responsible for assisting customers in booking reservations for services such as hotels, flights, rental cars, or events through online platforms. They handle inquiries, process bookings, provide detailed information about availability and pricing, and resolve issues related to reservations. Their role involves strong communication skills, attention to detail, and familiarity with reservation systems to ensure a smooth and efficient booking experience for customers.

What is the difference between Online Reservation Agent vs Phone Reservation Agent?

AspectOnline Reservation AgentPhone Reservation Agent
CredentialsCustomer service skills, basic computer proficiencyCustomer service skills, basic computer proficiency
Work EnvironmentOnline platforms, computer-basedCall centers, phone-based
Industry UsageTravel, hospitality, airlinesTravel, hospitality, airlines
Search/Comparison IntentOnline booking, digital reservationsPhone reservations, call booking

Both roles involve assisting customers with reservations in the travel and hospitality industry. The main difference lies in the method of communication: Online Reservation Agents handle digital bookings via online platforms, while Phone Reservation Agents assist customers over the phone. Skills and credentials are similar, but the work environment varies based on the communication channel used.

What are the most commonly searched types of Reservation Agent jobs in New York? The most popular types of Reservation Agent jobs in New York are:
What are popular job titles related to Online Reservation Agent jobs in New York? For Online Reservation Agent jobs in New York, the most frequently searched job titles are:
What job categories do people searching Online Reservation Agent jobs in New York look for? The top searched job categories for Online Reservation Agent jobs in New York are:
What cities in New York are hiring for Online Reservation Agent jobs? Cities in New York with the most Online Reservation Agent job openings:
Online Reservation Agent jobs near you
Infographic showing various Online Reservation Agent job openings in New York as of May 2026, with employment types broken down into 92% Full Time, 7% Part Time, and 1% Contract. Highlights an 88% Physical, and 12% Remote job distribution, with an average salary of $39,696 per year, or $19.1 per hour.
Reservation Agent

Reservation Agent

BANDANA

Manhattan, NY

$24/hr

Other

Medical, Dental, Retirement, PTO

Posted 20 days ago

Job description

Reservation Agent

Hôtel Barrière Le Fouquet's

SoHo, 456 Greenwich St

Base pay starts at $24/hr

Benefits: Health Insurance, Dental Insurance, PTO, 401K

Job description:

Become familiar with hotel product knowledge, activities and room types. Check daily all new reservations, cancel or change reservations, make sure information passed to relative departments are correct. Check arrival guests or groups of 3-5 daily, making sure the guest information, requirements and price information is correct. Perform administrative duties including answering phone calls, preparing correspondence, maintaining files, sending faxes, email, etc. Ensure that all correspondence has been filed accordingly, with correct and updated information. Comply to the hotel credit policy and make sure all forecast revenues are met. Maintain and update guests' information and sales data by reservation procedures. Comply with all company policies relating to reservations and follow brand standards. Carry out any other reasonable duties and responsibilities as assigned.

Qualifications:

High School Diploma or equivalent required. Bachelor's degree in hospitality management or similar/applicable discipline preferred. A minimum of 2 years of hotel sales experience or comparable experience is preferred. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Fluency in English. Second language is a plus. Must be able to multitask and prioritize departmental functions to meet deadlines. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to maintain confidentiality of information. Proficient computer skills, including Google Applications (Gmail, Meet, sheets, Calendar, Hangouts, etc)

Location:

Hôtel Barrière Le Fouquet's is hiring for a Reservation Agent Position in SoHo, New York City. For simplification, we've assumed "single" marital status and no additional income. This does not represent any legal authority and is just an estimate used for approximation purposes.

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