ZipRecruiter

Log In

1

Online Reputation Manager Jobs in California (NOW HIRING)

EoS Fitness

Member Experience Manager

Los Angeles, CA · On-site

Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reects our values and professionalism. * Partner with the ...

EoS Fitness

Member Experience Manager

San Diego, CA · On-site

Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reects our values and professionalism. * Partner with the ...

EoS Fitness

Member Experience Manager

Simi Valley, CA · On-site

Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reects our values and professionalism. * Partner with the ...

EoS Fitness

Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reects our values and professionalism. * Partner with the ...

EoS Fitness

Member Experience Manager

Santa Ana, CA · On-site

Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reects our values and professionalism. * Partner with the ...

EoS Fitness

Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reects our values and professionalism. * Partner with the ...

previous page

Showing results 41-60

All JobsOnline Reputation JobsOnline Reputation Manager JobsOnline Reputation Manager Jobs in California

Online Reputation Manager information

See California salary details

$10.9K

$79.1K

$136.2K

How much do online reputation manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for online reputation manager in California is $79,074.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,700.00 and $110,000.00 per year, depending on experience, location, and employer.

What does an online reputation manager do?

An Online Reputation Manager is responsible for monitoring, influencing, and maintaining the public perception of a person or organization on the internet. Their tasks typically include managing social media profiles, responding to reviews or comments, developing strategies to improve a brand’s online image, and addressing any negative content that could harm the reputation. They may also work on search engine optimization (SEO) to ensure positive information appears prominently in search results. Their goal is to build and protect a positive digital presence for their clients or company.

What are the key skills and qualifications needed to thrive as an online reputation manager, and why are they important?

To thrive as an Online Reputation Manager, you need expertise in digital marketing, content creation, SEO, and analytics, often supported by a degree in marketing, communications, or a related field. Familiarity with social media management tools, review platforms, Google Alerts, and reputation monitoring software is essential. Strong problem-solving, crisis management, and communication skills help you effectively address negative feedback and build positive brand sentiment. These skills are crucial for maintaining and enhancing a company's public image, which directly impacts customer trust and business success.

How does an online reputation manager typically collaborate with other departments within an organization?

Online Reputation Managers often work closely with teams such as marketing, public relations, customer service, and legal to ensure a unified brand message and effective response to online feedback. They coordinate with marketing to create proactive campaigns, consult with PR on crisis management strategies, and collaborate with customer service to address and resolve negative reviews or comments. This cross-functional collaboration helps maintain a consistent online presence and quickly addresses potential reputation risks.

How do you become an online reputation manager?

To become an online reputation manager, individuals typically need a background in public relations, marketing, or communications, along with skills in social media management, content creation, and online analytics. Gaining experience through internships or certifications in reputation management tools and strategies can also be beneficial.

What is an online reputation manager?

An online reputation manager is a professional responsible for monitoring, influencing, and maintaining a positive online image for individuals or organizations. They use tools like search engine optimization, social media management, and content creation to address negative information and promote favorable content. This role often requires skills in communication, digital marketing, and data analysis.

What are popular job titles related to Online Reputation Manager jobs in California?

For Online Reputation Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Online Reputation Manager jobs in California look for?

The top searched job categories for Online Reputation Manager jobs in California are:

What cities in California are hiring for Online Reputation Manager jobs?

Cities in California with the most Online Reputation Manager job openings:

Online Reputation Manager jobs near you
Infographic showing various Online Reputation Manager job openings in California as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $79,074 per year, or $38 per hour.

Member Experience Manager

EoS Fitness

Los Angeles, CA • On-site

Full-time

Re-posted 23 hours ago

Job description

We are seeking a dynamic and highly organized Member Experience Manager to support EoS members and guests by delivering best-in-class service. This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk sta while ensuring that our facility is clean, friendly, and well- maintained. As a key leader in our Company, you will model our core values and work closely with department managers to support the overall success of the gym.

Position Purpose: Develop a team that delivers exceptional customer experience and hits business objectives.

Core Purpose: To create loyal, lifelong fans and exercise practitioners.

Responsibilities:

  • Takes Initiative in identifying ways to enhance the member experience.
  • Serve as the rst point of contact for member concerns, ensuring quick resolution of service issues, billing questions, or other concerns.
  • Address member complaints with professionalism, empathy, and a solution-oriented mindset to maintain positive relationships and high retention rates.
  • Support member retention through developing and executing strategies to engage members, including promptly handling membership concerns, resolving service issues, and oering personalized outreach to members.
  • Monitor trends in member satisfaction and provide actionable insights to improve retention and overall satisfaction.
  • Collaborate with gym department managers to review and respond to member surveys and feedback promptly, addressing any areas for improvement and celebrating successes.
  • Ensure members feel heard and valued, maintaining an open line of communication.
  • Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reects our values and professionalism.
  • Partner with the Operations Manager to support, lead, train, and coach the front desk team, providing ongoing feedback and development to maintain best in class customer service.
  • Partner with department managers and their teams to support facility operations, including cleanliness standards and safety protocols to provide the best-in-class member experience.
  • Embody the Company's core values (e.g., Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be a Team Player, Fight Hard to Win) in all daily interactions and decision- making.
  • Serve as a leader who inspires the team to uphold the Company's culture and deliver on our core purpose of creating loyal, lifelong fans and exercise practitioners.

Qualifications:

  • Proven experience in customer service or front-line leadership, preferably in the tness, hospitality, or service industry.
  • Excellent communication (written and verbal), problem-solving, and interpersonal skills.
  • Ability to multitask and thrive in a fast-paced, customer-facing environment.
  • Strong organizational skills and attention to detail.
  • Prociency with tness management software, social media platforms, and Microsoft Oce Suite.
  • Knowledge of tness industry operations, including membership management and billing processes.

Requirements:

  • Must successfully pass background check.
  • Must Obtain a CPR certication within 30 days of employment. *
  • Must attend EoS Ethos and Customer Service Training within 30 days of employment. *
  • Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public
  • Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system
  • Ability to bend routinely and repetitively to lift more than 40 lbs.

#Customerservicejobs

#Fitnessopportunity

#Gymmanagementjobs

Apply