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Online Reputation Management Jobs in Springfield, TN

NOVO Health Services

Class A Driver

Madison, TN · On-site

NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health ... Complete an on-line application at www.novohealthservices.com! All applicants will be considered ...

NOVO Health Services

Class A Driver

Madison, TN · On-site

NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health ... Complete an on-line application at www.novohealthservices.com! All applicants will be considered ...

MMC Group LP

Be Seen First

REMOTE Human Resources Customer Service Representative $17/hr

Nashville, TN · On-site

$17/hr

Respond to customer inquiries submitted through the online Contact Us portal. * Explain HR policies ... We have built our reputation on partnering with our clients and candidates to achieve the desired ...

Wilson Bank & Trust

Community Banker

Gallatin, TN · On-site

$17 - $21.25/hr

Inside our walls, you'll find a workplace that reflects the same trusted reputation we've built ... The Community Banker I reports to the Office Manager and provides excellent service and support to ...

Wilsonbank

Community Banker

Gallatin, TN

$17 - $21.25/hr

Inside our walls, you'll find a workplace that reflects the same trusted reputation we've built ... The Community Banker I reports to the Office Manager and provides excellent service and support to ...

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All JobsOnline Reputation Management JobsOnline Reputation Management Jobs in Springfield, TN

Online Reputation Management information

See Springfield, TN salary details

$16.5K

$38.3K

$81.2K

How much do online reputation management jobs pay per year?

As of Aug 13, 2026, the average yearly pay for online reputation management in Springfield, TN is $38,338.00, according to ZipRecruiter salary data. Most workers in this role earn between $23,600.00 and $41,100.00 per year, depending on experience, location, and employer.

What is an online reputation management?

An Online Reputation Management (ORM) job involves monitoring, influencing, and improving a brand's or individual's online presence. ORM specialists track online reviews, social media mentions, and search results to manage public perception. They respond to negative feedback, implement SEO strategies, and create positive content to enhance reputation. The goal is to build trust, protect credibility, and ensure that a brand or individual is accurately represented online.

What are the typical daily responsibilities in online reputation management?

Daily tasks in Online Reputation Management often include monitoring brand mentions and reviews across various platforms, responding to customer feedback, and analyzing sentiment trends. Professionals in this role also develop and implement strategies to address negative publicity, collaborate with PR and marketing teams, and prepare regular reports on reputation trends and campaign effectiveness. You may engage directly with customers online to resolve issues diplomatically, create content that enhances the brand image, and stay updated on the latest digital reputation tools. This dynamic work environment offers opportunities to work cross-functionally and make a direct impact on the public perception of an organization.

What are the key skills and qualifications needed to thrive in online reputation management?

To thrive in Online Reputation Management, you need strong analytical abilities, expertise in digital marketing, and a solid understanding of SEO and crisis communication, usually supported by a bachelor's degree in marketing, communications, or a related field. Familiarity with reputation monitoring tools (such as Brand24 or Mention), social media platforms, and review management systems is commonly required, along with certifications in digital marketing or social media management being advantageous. Excellent written and verbal communication, problem-solving skills, and diplomacy help professionals handle sensitive situations and interact effectively with clients and stakeholders. These competencies are crucial for monitoring a brand’s online presence, managing crises gracefully, and sustaining a positive public image.

What cities near Springfield, TN are hiring for Online Reputation Management jobs? Cities near Springfield, TN with the most Online Reputation Management job openings:
Online Reputation Management jobs near you
Infographic showing various Online Reputation Management job openings in Springfield, TN as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $38,338 per year, or $18.4 per hour.

Social Media Manager - Grand Ole Opry

Ole Red

Nashville, TN

$110K/yr

Full-time

Re-posted 16 days ago

Ole Red rating

5.9

Company rating: 5.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

As a Social Media Manager, you'll define and execute social media strategies that attract, engage, andconnect audiences to authentically enhance Opry Entertainment Group's (OEG) portfolio of brands. You'llanimate social media and content strategies through deliberate planning, goal setting, and management toexpand digital audiences across our iconic venues. As the ideal candidate, you'll embody passion and creativitywhile sharing your pride in our legacy through innovative digital experiences. You'll cultivate engagementand drive revenue across all brands and channels with your winning attitude andcollaborative spirit, creating unforgettable experiences that connect artists and fans around the world.Reports to Director of Social Media.
  • Lead comprehensive social media and content strategies. Develop strategy through deliberate planning, goal setting, and content management that reflects our authentic voice and legacy.
  • Set clear objectives based on goals and guidelines, competitive research, identified audiences, and known motivations. Leverage the best available promotional and creative tactics, techniques, digital tools and platforms.
  • Develop and implement processes, workflows, and social media playbooks. Define social content calendars, production timelines, and reporting to support goals and objectives for assigned brands and respective social channels.
  • Partner with social media content creators to define strategy, foster teamwork, and encourage innovative thinking. Guide the planning, capture, creation and curation of compelling, original content that enhances brand visibility, engages our audiences, and drives action. Write compelling copy in brand voice, shoot, edit, publish, and share original, high-quality content and short-form video.
  • Collaborate and maintain partnerships. Work with marketing managers, data analysts, artist relations, operating leaders, sponsorships and other team members to identify and understand the target audience, needs, and opportunities to optimize return on investment (ROI) and customer experience. Manage relationships with external vendors, artist teams, and partners who provide content, support, and media services.
  • Drive audience growth and engagement. Grow social following, expand customer databases, improve retention and conversion, and direct revenue generation across all brands and channels.
  • Analyze and report performance. Track, analyze, and report on relevant social data, metrics, insights, and best practices. Act on the information to offer continuous improvement. Establish the ROI impact of social media on overall marketing efforts to share with management and stakeholders.
  • Manage community and events. Interact with fans in real-time, participate in online conversations, answer questions, and create content that will spark discussion on networking sites. Monitor livestream events on various platforms. Optimize brand pages to maximize visibility of social content.
  • Collaborate with internal departments (public relations, guest relations, sales, operations, etc.) to report customer/fan feedback, manage brand reputation and coordinate actions.
  • Perform other duties as assigned.
Education
  • Degree in Business, Marketing, Computer Science or related field preferred
  • Graphic design or e-commerce certification is a plus
Experience
  • 3+ years' experience in social media for brands with 1M+ followers
  • 3+ years' experience in the entertainment or music industry
  • Working knowledge of functionality and best practices for all social media platforms
  • Experience with content management systems and social management systems, including
    Sprinklr
  • Experience with social media content creation, video editing, photo editing, Adobe Creative
    Suite, and Capcut
Knowledge, Skills and Abilities
  • Excellent interpersonal, written, verbal and visual communication skills
  • Ability to multi-task and balance multiple priorities and project deadlines with exceptional attention to detail
  • Drive and commitment to exceed goals in a fast-paced work environment
  • Ability to be independent yet collaborative and team-oriented with strong leadership skills
  • Solid knowledge of web design, web development, content management, CRO and SEO
  • Thorough understanding of the social media universe, including YouTube, X/Twitter, Facebook, Instagram, TikTok, etc.
Physical Requirements
Must be able to speak, hear, and maintain clear vision at close and distant ranges. Requires frequent walking, standing, occasional climbing, sitting, kneeling, bending, stepping up/down, and reaching above shoulder height to capture content onsite at venues and events. Must be able to navigate stairs and uneven terrain, often while carrying products. Frequently lifts and carries items up to 25 pounds. Requires continuous use of hands for basic tasks and frequent, precise hand coordination for detailed work.
Working Conditions
Will work in normal office conditions, often in close contact with others. Live music and event environments include variable weather conditions, large crowds, and elevated noise levels. Some travel required.

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