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Online Reputation Management Jobs in Springfield, TN

Ability to explain platform algorithms, engagement strategies, and online reputation management while preparing students for professional networking, personal branding, and social media literacy.

Conduct weekly audits of FORTRESS's online reputation * Create, schedule, post, and monitor social ... Exceptional organizational and time management skills are crucial SPECIFIC EDUCATION OR EXPERIENCE ...

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Online Reputation Management information

See Springfield, TN salary details

$16.5K

$38.3K

$81.2K

How much do online reputation management jobs pay per year?

As of Sep 3, 2026, the average yearly pay for online reputation management in Springfield, TN is $38,338.00, according to ZipRecruiter salary data. Most workers in this role earn between $23,600.00 and $41,100.00 per year, depending on experience, location, and employer.

What is an online reputation management?

An Online Reputation Management (ORM) job involves monitoring, influencing, and improving a brand's or individual's online presence. ORM specialists track online reviews, social media mentions, and search results to manage public perception. They respond to negative feedback, implement SEO strategies, and create positive content to enhance reputation. The goal is to build trust, protect credibility, and ensure that a brand or individual is accurately represented online.

What are the typical daily responsibilities in online reputation management?

Daily tasks in Online Reputation Management often include monitoring brand mentions and reviews across various platforms, responding to customer feedback, and analyzing sentiment trends. Professionals in this role also develop and implement strategies to address negative publicity, collaborate with PR and marketing teams, and prepare regular reports on reputation trends and campaign effectiveness. You may engage directly with customers online to resolve issues diplomatically, create content that enhances the brand image, and stay updated on the latest digital reputation tools. This dynamic work environment offers opportunities to work cross-functionally and make a direct impact on the public perception of an organization.

What are the key skills and qualifications needed to thrive in online reputation management?

To thrive in Online Reputation Management, you need strong analytical abilities, expertise in digital marketing, and a solid understanding of SEO and crisis communication, usually supported by a bachelor's degree in marketing, communications, or a related field. Familiarity with reputation monitoring tools (such as Brand24 or Mention), social media platforms, and review management systems is commonly required, along with certifications in digital marketing or social media management being advantageous. Excellent written and verbal communication, problem-solving skills, and diplomacy help professionals handle sensitive situations and interact effectively with clients and stakeholders. These competencies are crucial for monitoring a brand’s online presence, managing crises gracefully, and sustaining a positive public image.

What job categories do people searching Online Reputation Management jobs in Springfield, TN look for?

The top searched job categories for Online Reputation Management jobs in Springfield, TN are:

What cities near Springfield, TN are hiring for Online Reputation Management jobs?

Cities near Springfield, TN with the most Online Reputation Management job openings:

Infographic showing various Online Reputation Management job openings in Springfield, TN as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $38,338 per year, or $18.4 per hour.

Food & Beverage Marketing Manager

AHSC2 LLC

Nashville, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


Job description

HM Alpha Hotels & Resorts is seeking a talented Marketing Manager for Food & Beverage to join our team. HM Alpha is an Owner Operator specializing in the management of branded Luxury and Upper Upscale Hotels and Resorts in destination-driven markets. We unite under core values like integrity, teamwork, loyalty and compassion to make a difference daily. Our commitment is towards a respectful, diverse workplace where every voice is valued.
JOB DESCRIPTION
The Food & Beverage Marketing Manager is responsible for supporting the HM Alpha Hotels & Resorts portfolio. This position develops and executes marketing strategies to enhance revenue, primarily for hotel outlets and, as needed, for Banquets & Catering (B&C). Its focus is on the creation and promotion of activations, influencer visits and events, digital and e-commerce awareness and advertising, both internally and externally, social media, restaurant reputation management, photography, and general marketing support. Creative thinking and experience with graphic design programs are important for assisting the hotels with collateral and other promotional needs. Flexibility in managing multiple tasks and the ability to adapt while working with various agencies are crucial.
The position's overall responsibility is to increase topline revenue by fulfilling promotional needs across all areas of Food & Beverage for the hotels while working closely with Directors of Sales and Food & Beverage leaders.
The role requires knowledge of digital, e-commerce, and marketing principles and practices within the hotel industry or a comparable industry, including website management, social media and advertising campaigns, search engine marketing, demand generation channels, and online reputation management.
Expertise is required in marketing applications such as Canva, Adobe Creative Suite, and PowerPoint; online reputation management tools; and all major social media platforms, including Facebook, Instagram, TikTok, X, and others. Additional experience identifying and working with influencers and coordinating photo shoots is preferred.
This position reports to Corporate Marketing for overall performance management, career development, day-to-day responsibilities, and team collaboration. It also has a dotted-line reporting relationship with Corporate Food & Beverage, which provides guidance on priority projects and initiatives.
DUTIES & RESPONSIBILITIES
  • Create a social media content marketing plan for each Restaurant.
  • Capture original photography for restaurants, including food, interiors, events, and lifestyle content; candidates should be comfortable taking and editing their own photos and have a strong understanding of photography
  • Collaborate with restaurant social media champions and agency to ensure routine postings and timely updates. Create social media posts when needed.
  • Create collateral/menu designs, track and place digital ads, and update website content.
  • Conduct audits of restaurant information online (content, photography, directory listings).
  • Help plan and execute photography shoots (when needed).
  • Create a marketing plan to assist our restaurants with brand awareness, advertising, and public relations (covering stages from new restaurants to existing ones).
  • Join owner/management calls as needed for direction, expectations, and reporting.
  • Maintain a budget, broken down by restaurant, across various channels and spend.
  • Identify and leverage various channels to promote restaurants and maintain an active presence.
  • Assist in the branding process when needed.
  • Maintain and utilize a brand kit for restaurants in our graphic design tool (including logos, fonts, brand colors/style guides).
  • Optimize Yelp, OpenTable, and Google My Business listings.
  • Provide digital support for portfolio-wide initiatives and projects as needed, including audits and online presence evaluations.
  • A team-player attitude and a spirit of collaboration to support other departments and get things done when needed.
  • Other duties as assigned.

QUALIFICATIONS
  • 5-6 years of marketing experience within the hospitality, food & beverage, or restaurant industry, with a strong understanding of restaurant marketing
  • A college degree is required, preferably related to marketing or communications if relevant job experience is limited.
  • Training certificates from HSMAI or other industry related organizations and courses is a plus.
  • Hotel Management/Restaurant/Coursework preferred.
  • Academic comparable work or related volunteer experience a plus.
  • Must have restaurant operations experience

SKILLS & ABILITIES
  • Curious and always eager to learn.
  • Creative with good communication and analytical skills.
  • Excellent written and verbal communication skills.
  • Enthusiastic team player who supports the overall digital marketing team and our hotel teams with a positive
  • Work collaboratively with the Corporate Office to ensure Company assets are accurately tracked and protected.
  • Remain positive, resourceful and possess the ability to improvise while working in a fast-paced environment, sometimes under pressure and embraces new things.
  • Superior organization and time management skills, the ability to schedule, manage and complete work effectively and efficiently
  • Ability to use metrics and analytics.

BENEFITS
  • Generous medical, dental, and vision available first of the month following hire date, includes FSA, HSA, and Dependent Care
  • Disability Insurance
  • Life Insurance
  • Employee Assistance Program
  • Supplemental benefits
  • 401k matching
  • Employee discount program
  • Vacation and Sick Time
  • Paid holidays

Compensation: Commensurate with Experience
Location: Nashville, TN (HM Alpha Nashville Yards Office)
Travel: 1-2 times per month, as needed.
This initial scope of work is intended to outline the primary responsibilities of the role. As the company continues to grow, job duties and responsibilities may evolve to support the overall success of our restaurants and hotels.
HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.