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Online Reputation Management Jobs in Springfield, NJ

Experience in community management for a consumer-facing brand, ideally at scale. * Proven ... Experience navigating complex community conversations and stewarding online reputation. * Active ...

... reputation management, and crisis communications Strong storytelling and narrative development ... For specific information on how FIS protects personal information online, please see the Online ...

Senior Community Manager

New York, NY · On-site

$142K - $193K/yr

Experience in community management for a consumer-facing brand, ideally at scale. * Proven ... Experience navigating complex community conversations and stewarding online reputation. * Active ...

... reputation management, and crisis communications • Strong storytelling and narrative development ... For specific information on how FIS protects personal information online, please see the Online ...

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Showing results 1-20

Online Reputation Management information

See Springfield, NJ salary details

$18.2K

$42.3K

$89.6K

How much do online reputation management jobs pay per year?

As of Jun 30, 2026, the average yearly pay for online reputation management in Springfield, NJ is $42,311.00, according to ZipRecruiter salary data. Most workers in this role earn between $26,100.00 and $45,300.00 per year, depending on experience, location, and employer.

How much do reputation managers make?

Reputation managers typically earn between $40,000 and $80,000 annually, depending on experience, location, and the complexity of the clients they serve. Senior or specialized reputation management professionals can earn higher salaries, especially if they work for large firms or have advanced skills in online monitoring and content strategy.

What is an Online Reputation Management job?

An Online Reputation Management (ORM) job involves monitoring, influencing, and improving a brand's or individual's online presence. ORM specialists track online reviews, social media mentions, and search results to manage public perception. They respond to negative feedback, implement SEO strategies, and create positive content to enhance reputation. The goal is to build trust, protect credibility, and ensure that a brand or individual is accurately represented online.

What are some typical daily responsibilities in an Online Reputation Management role?

Daily tasks in Online Reputation Management often include monitoring brand mentions and reviews across various platforms, responding to customer feedback, and analyzing sentiment trends. Professionals in this role also develop and implement strategies to address negative publicity, collaborate with PR and marketing teams, and prepare regular reports on reputation trends and campaign effectiveness. You may engage directly with customers online to resolve issues diplomatically, create content that enhances the brand image, and stay updated on the latest digital reputation tools. This dynamic work environment offers opportunities to work cross-functionally and make a direct impact on the public perception of an organization.

What is the salary of online reputation management?

The salary for online reputation management professionals varies depending on experience, location, and employer, but typically ranges from $45,000 to $85,000 annually. Entry-level roles may start lower, while experienced specialists or managers can earn higher salaries, especially with certifications in digital marketing or SEO skills.

How can I make 2000 a week working from home?

Online reputation management professionals can earn $2000 or more weekly by offering services such as review management, content creation, and social media monitoring. Success depends on experience, client base, and the ability to handle multiple accounts efficiently, often requiring skills in communication, SEO, and familiarity with reputation management tools.

What is an online reputation manager?

An online reputation manager is a professional who monitors, influences, and maintains a positive digital presence for individuals or organizations. They use tools like search engine optimization (SEO), content creation, and social media management to address negative information and promote favorable content. This role often requires skills in communication, analytics, and familiarity with reputation management software.

What are the key skills and qualifications needed to thrive in the Online Reputation Management position, and why are they important?

To thrive in Online Reputation Management, you need strong analytical abilities, expertise in digital marketing, and a solid understanding of SEO and crisis communication, usually supported by a bachelor's degree in marketing, communications, or a related field. Familiarity with reputation monitoring tools (such as Brand24 or Mention), social media platforms, and review management systems is commonly required, along with certifications in digital marketing or social media management being advantageous. Excellent written and verbal communication, problem-solving skills, and diplomacy help professionals handle sensitive situations and interact effectively with clients and stakeholders. These competencies are crucial for monitoring a brand’s online presence, managing crises gracefully, and sustaining a positive public image.

What job categories do people searching Online Reputation Management jobs in Springfield, NJ look for? The top searched job categories for Online Reputation Management jobs in Springfield, NJ are:
What cities near Springfield, NJ are hiring for Online Reputation Management jobs? Cities near Springfield, NJ with the most Online Reputation Management job openings:
Infographic showing various Online Reputation Management job openings in Springfield, NJ as of June 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $42,311 per year, or $20.3 per hour.
Manager Social Engagement

Manager Social Engagement

Resorts World New York City

New York, NY • On-site

Full-time

Posted 14 days ago


Job description

Job Responsibilities
With the assistance of a digital agency and various outside partners, the Manager Social Engagement will be responsible for overseeing digital content creation, deployment, and tracking for digital communications for Resorts World Casino New York, Catskills, and Hudson Valley. The primary responsibility is to strengthen the Resorts World brand through earned and paid media, social engagement, reputation management, and local outreach. These digital mediums include, but are not limited to, our company website, social media channels, partner websites, display advertising, slot promotional screens, elevator screens, hotel televisions, and property promotional screens.
Essential Duties/Core Competencies
  • Responsible for initiating strategic digital direction and overseeing all social initiatives and reputation management, including public-facing and community outreach
  • Responsible for monthly digital spend and media placement, including the annual budget and marketing assets related to social media and various digital channels.
  • Responsible for assigning work and responsibilities to direct team members
  • Scheduling and training to ensure that the group operates at maximum efficiency
  • Participates in the team member selection hiring process, including interviewing and recommending candidates for hire, setting goals and objectives, and completing performance evaluations and issues.
  • Manages any and all digital agencies related to digital media and social media strategy efforts.
  • Work closely with hotel sales, food and beverage, sports betting, and gaming operations for all advertising support related to digital
  • Oversees website management and works closely with IT and the website agency for any necessary updates.
  • Provides an overall plan for all Genting Americas East properties related to activities and promotions appearing on digital channels.
  • Works closely with public relations, community relations, and government affairs on the execution of local outreach and internal events.
  • Supports online presence for mobile gaming, including play-for-fun sites and/or mobile sports betting.
  • Key stakeholders in the development, management, and maintenance of mobile applications
  • Demonstrates consistent regard and dedication to guests, colleagues, and the company by being engaged, interested, and productive.
  • Demonstrates an understanding of the impact actions and decisions have on the company, both financially and in terms of customer relations.
  • Demonstrates the courage, creativity, and initiative to present new ideas and perspectives to create positive results.
  • Must always be respectful and considerate of all viewpoints and situations.
  • Puts the guest at the forefront of every decision.

Work/Educational Experience
  • Must be 18 years of age or older and have the ability to obtain the appropriate license pursuant to the applicable statute, rules and regulations.
  • BA/BS in Marketing, Communications, or a related field
  • Three (3) years of experience in digital/social marketing, advertising, and communications
  • Must be able to obtain and maintain the appropriate licenses.

Essential Requirements
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Understanding current digital marketing trends and best practices based on digital channels
  • Understanding of website optimization strategies to include SEO and SEM
  • Understanding of programmatic and display advertising strategies and techniques
  • Understanding KPI tracking, reporting, and achieving results through these mediums
  • Ability to excel in a detail-oriented, deadline-driven environment
  • Ability to prioritize tasks while maintaining a constant level of high quality
  • Excellent verbal and written communication skills
  • Strong interpersonal and customer service skills
  • Ability to work with or for multiple employees and meet deadlines

Physical and Mental Demands
The physical demands described here are representative of those that must be met by the team member to successfully perform the essential functions of this job.
While performing the duties of the job, the team member is regularly required to talk or hear. The team member is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools, or controls. The team member is occasionally required to reach with hands and arms and to sit, climb, balance, stoop, stretch, bend, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability, such as lifting or maneuvering at least 15 pounds, and prolonged sitting during the shift.
Language Skills
Ability to read, analyze, and interpret documents, such as policy and procedure manuals and other related documents. Ability to respond to common inquiries from other team members or guests. Fluency in English is required. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and small group situations
Mathematical skills and reasoning ability
Ability to compute complex mathematical calculations. Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to decipher various reports and maintain reports upon request with strong decision-making and problem-solving skills. Ability to work well under pressure and deadlines.
Work Environment
The work environment characteristics described here are representative of those that exists while employees are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The noise level in the work environment is typically moderate. When on the property or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.
  • Due to the unpredictable nature of the hospitality/entertainment industry, employees must be able to work varying schedules to reflect the business needs of the property.

The Company is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation or any other status protected by law. We welcome the strength of diversity in our workforce.
Pay Transparency: $73,550 - $103,000
Working at Resorts World:
Resorts World New York City strives to provide our guests with world-class gaming, exquisite dining, and unique entertainment experiences. We are looking to hire an enthusiastic and dedicated team of professionals.