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Job Location: Goodwill Main Plant-GWIMP - Miami, FL 33142
Position Type: Full Time
Education Level: 4 Year Degree
Job Category: Training

This position oversees and facilitates training services for participants involved in Skill Trades Training Sessions, aligning with the agency's mission and contractual obligations. It includes designing, implementing, and evaluating training programs to ensure participants acquire essential and technical skills, which may lead to employment acquisition. The role collaborates with various departments, promotes a dynamic learning experience, stays current with industry trends, refines training methodologies, and maintains compliance with contractual standards. Commit to empowering individuals in alignment with Goodwill Industries of South Florida's mission to enhance lives through education and skill development.

• Assess training needs through surveys, meetings, and interviews.
• Evaluate and gather data on the effectiveness of current training programs.
• Design comprehensive training programs aligned with identified needs, utilizing the ADDIE model and internal Content Creation Guidelines.
• Develop curricula, courses, and modules for implementation, some of which will require upload to the Goodwill U Learning Management System (LMS).
• Coordinate the development of instructional materials, aids, and manuals to support practical training throughout the organization.
• Direct and facilitate structured learning experiences that ensure alignment with adult learning principles.
• Incorporate new trends and tools in adult learning to enhance the effectiveness of training programs.
• Create innovative training materials using software such as PowerPoint, Adobe Creative Suite, Movavi, Articulate 360, and other relevant tools.
• Implement, monitor, and evaluate the effectiveness of training activities.
• Foster a culture that supports adult learning and promotes professional growth.
• Ensure training activities meet divisional standards.
• Document and analyze the results of all training activities, both group and individual.
• Regularly evaluate the success of training programs and make necessary adjustments using feedback and data.
• Develop and recommend divisional performance goals and objectives that incorporate new training techniques.
• Stay abreast of new trends and tools in adult learning and training management.
• Receive training requests from other departments or divisions and analyze them for further development and deployment.
• Must possess reliable transportation.
• Flexibility in working hours is required, as occasional assignments during non-traditional hours may be necessary.
• Perform all other duties as assigned.

• Manage Training Spaces: Oversee the setup, maintenance, and readiness of classroom and lab training areas.
• Provide Technical Training, including a theoretical component and hands‑on experience.
• Prepare Training Materials: Organize and maintain all instructional materials, including binders, folders, copies, and specialized lab supplies (Bill of Materials).
• Coordinate Logistics: Handle scheduling, participant vouchers, lunch tickets, parking allocations, and online payment processing.
• Support Training Sessions: Assist participants by ensuring all required materials and equipment are available and functional during training.
• Maintain Records and Inventory: Track attendance, monitor material usage, and manage supply inventories.
• Communicate Effectively: Serve as the liaison between participants, the Training Manager, and the administrative staff to resolve any logistical or operational issues.

• Bachelor's Degree in Psychology, Education, Business, or a related discipline from a nationally accredited institution.
• Four years of experience in the human services field or providing technical training and professional development services.
• Knowledge of computer applications such as Word, Excel, Outlook, PowerPoint, and Microsoft Teams.
• Bilingual proficiency in English/Spanish/Creole is advantageous but not mandatory.
• Preferential experience working with adults with disabilities, particularly in a vocational setting, as well as familiarity with traditional and modern training methods, tools, and techniques.
• Relevant experience (5 years minimum) in the Construction Field (Construction/Electrical/HVAC/Solar Panel, or energy Trade Skill).

• Problem Solving: Identifies and resolves issues promptly, utilizes adept information gathering and analysis, and develops alternative solutions.
• Oral Communication: Speaks clearly and persuasively in both positive and challenging situations, listens actively, seeks clarification, and responds appropriately.
• Written Communication: Writes clearly and informatively, ensuring accuracy, proper spelling and grammar, and adapts style to meet diverse needs.
• Ethics: Treats people with respect, upholds commitments, and works with integrity and ethics in line with the organization's values.
• Planning/Organizing: Prioritizes and plans work efficiently, sets and communicates goals, and develops realistic action plans.
• Professionalism: Approaches others tactfully, remains calm under pressure, and treats individuals with respect.
• Quality: Demonstrates accuracy, thoroughness, and continually seeks to improve and promote quality.
• Safety and Security: Observes safety procedures, reports unsafe conditions, and uses equipment properly.
• Attendance/Punctuality: Maintains punctuality and coverage during absences.
• Dependability: Follows instructions, responds to management direction, and takes responsibility for actions.
• Appearance/Personality: Presents a professional demeanor and demonstrates initiative, accuracy, and pride in work.
• Teamwork: Provides constructive feedback and supports everyone's efforts.
• Diversity: Displays respect and sensitivity for cultural differences.
• Motivation: Measures oneself against standards of excellence.

The employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and talk or hear. Regular lifting and moving of up to 25 pounds is also required. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Exposure to heavy pedestrian traffic and floor vibrations may be encountered. The work environment is moderately noisy. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

In accordance with federal regulations, this position requires successful completion of a Clearinghouse background check prior to employment. All candidates must be registered with the FL Clearinghouse | Florida Agency for Health Care Administration (https://info.flclearinghouse.com/) and provide consent for the employer to access their records. Employment is contingent upon a clear record and ongoing compliance with all applicable regulations.