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Online Library Assistant Jobs in Spokane, WA (NOW HIRING)

City of Spokane

Report Specialist

Spokane, WA · On-site

$46K - $72K/yr

Processes online reports based on established policies and procedures. Ensures non-emergency nature ... Fully trained employees will assist in training other staff members. Performs related work as ...

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$8

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How much do online library assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for online library assistant in Spokane, WA is $18.89, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $21.39 per hour, depending on experience, location, and employer.

What is an online library assistant?

An Online Library Assistant supports digital library operations by helping users access electronic resources, managing databases, and assisting with research inquiries. They may also handle cataloging, troubleshooting access issues, and maintaining digital collections. This role requires strong organizational skills, technical proficiency, and knowledge of library systems.

What are the typical daily tasks of an online library assistant?

As an Online Library Assistant, your daily responsibilities may include assisting patrons with locating digital resources, updating and maintaining library databases, and responding to user inquiries via email or chat. You might also help with cataloging e-books, preparing virtual event materials, and troubleshooting access issues for online collections. Collaboration with librarians and technical staff is common to ensure seamless library operations. This role provides a great foundation for those looking to develop customer support and information management experience in a modern, digital library environment.

What are the key skills and qualifications needed to thrive as an online library assistant?

To thrive as an Online Library Assistant, you need strong organizational skills, attention to detail, and basic knowledge of library science or information management, usually supported by a high school diploma or relevant coursework. Familiarity with integrated library systems (ILS), digital cataloging tools, and content management platforms is often required. Excellent customer service, communication, and problem-solving abilities set outstanding candidates apart in this role. These competencies ensure efficient digital resource management, positive user experiences, and smooth coordination with other library staff.

What are popular job titles related to Online Library Assistant jobs in Spokane, WA?

For Online Library Assistant jobs in Spokane, WA, the most frequently searched job titles are:

What job categories do people searching Online Library Assistant jobs in Spokane, WA look for?

The top searched job categories for Online Library Assistant jobs in Spokane, WA are:

What cities near Spokane, WA are hiring for Online Library Assistant jobs?

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Online Library Assistant jobs near you

Library Assistant

Spokane County Library District

Spokane, WA

Other

Re-posted 15 days ago

Job description

General Purpose: Working under close supervision or clearly defined procedures, this position provides prompt and friendly service to customers. Illustrative Examples of Duties and Responsibilities: Checks materials in/out; assist customers at check out stations; places holds and retrieves items placed on hold for customers. Issues/renews library cards and updates customer information using the library"s automated system. Receives and processes money for the payment of fines and fees. May perform cash reconciliation as assigned. Responds to customer inquiries regarding library services and operations; resolves routine complaints; refers inquiries or issues to other departments or staff as appropriate. Inspects returned materials for damage.. May assess damage charges and complete the customer billing process. Processes and prepares materials for shipment; processes items for holds pickup. May use common off-the-shelf products to clean library materials and equipment. May reserve meeting rooms and/or Internet computer stations for customers May instruct customers in the basic use of library equipment and technology, including, but not limited to: logging in and out of public computer and printing stations, and accessing library account information and paying fines and fees online. May participate in visits to adult care facilities, including preparing materials, checking materials out to customers on the visit, and driving the District van. Performs other related duties as assigned. Minimum Qualifications: Required
~ High school diploma or equivalent required
~ Two years customer service experience

Preferred
~ One year customer service experience in a library setting

The District may accept an equivalent combination of education and experience in lieu of the above requirements. Knowledge, Skills and Abilities: Knowledge of: - ~ Alphabetic, numeric and/or alphanumeric order
~ Library services and resources;
~ Proper cash handling procedures Ability to: - ~ Communicate effectively with staff and others, both orally and in writing
~ Consistently demonstrate effective customer service behavior(s);
~ Interact in a professional and respectful manner with District staff and the public;
~ Maintain confidentiality of customer information;
~ Establish and maintain effective working relationships in a team environment;
~ Use initiative, problem-solving skills, and sound judgment;
~ Work quickly and accurately; follow directions; meet deadlines. Skill In - ~ Use of computer systems and various software programs, including ILS. Work Environment/Physical Demands: Work is performed primarily in a library environment while sitting/standing at a desk for extended periods of time. This position requires frequent public contact. Moderate stress may be encountered due to heightened library activities or intense customer interactions. The noise level is usually moderate. An individual performing the duties in this position may be required to sit or stand for long periods of time, lift or move up to 40 pounds, and/or push and/or pull objects weighing 50-100 pounds on a wheeled cart or hand truck. $13.91 - $18.30

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