ZipRecruiter

Log In

1

Online Inbound Call Center Jobs in Hamilton, NJ (NOW HIRING)

prwt

Call Center Supervisor

Philadelphia, PA

... the Call Center in a timely manner. Position is conveniently located within Center City ... Answer inbound calls daily. * Handle escalated citizen situations which include telephone calls ...

Limitless East Marketing

Call Center Agent

New York, NY

$16.50 - $21.50/hr

We are seeking a dedicated and enthusiastic Call Center Agent to join our dynamic customer service ... Answer inbound customer calls promptly and professionally. * Provide accurate information regarding ...

New

Clearstream

Call Center Rep

Philadelphia, PA · On-site

$16.25 - $20.25/hr

Multiple Openings for Call Center Representatives 2-5 years of experience REQUIRED in a call center setting at a Manufacturing company. These openings are accessible by Public Transportation ...

Clearstream

Call Center Rep

Philadelphia, PA · On-site

$16.25 - $20.25/hr

Multiple Openings for Call Center Representatives 2-5 years of experience REQUIRED in a call center setting at a Manufacturing company. These openings are accessible by Public Transportation ...

BCForward

Call Center Representative

Pennington, NJ · Remote

$14.50/hr

Call Center Representative Location: Remote Duration: Temp - 6 months Pay Range: $14.5/hr (W2) Job ID: 408803 We are seeking a Call Center Representative to join our team. The ideal candidate will ...

Wachter, Inc.

Call Center Representative

Mount Laurel, NJ · On-site

$16 - $18/hr

... call center operating 24 hours a day, 365 days a year ONSITE at the Mt. Laurel, NJ. In this role ... PT shift Saturdays and Sundays 7a-3:30p As a Staff Safe Agent, you will be fielding Inbound calls ...

Michelsgaming

Call Center representative

New York, NY · On-site

$17.50 - $22/hr

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

previous pagenext page

Showing results 21-40

All JobsOnline Inbound Call Center JobsOnline Inbound Call Center Jobs in Hamilton, NJ

Online Inbound Call Center information

See Hamilton, NJ salary details

$12

$17

$22

How much do online inbound call center jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for online inbound call center in Hamilton, NJ is $17.20, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $18.12 per hour, depending on experience, location, and employer.

What is an online inbound call center?

An Online Inbound Call Center job involves handling incoming customer calls, usually from a remote or virtual location. Agents assist with inquiries, troubleshoot issues, process orders, or provide support based on the company's services. Unlike outbound call centers, inbound agents do not make sales calls but instead focus on responding to customer needs. Strong communication skills, problem-solving abilities, and knowledge of company policies are essential for success in this role. Many online call center positions allow employees to work from home using internet-based phone systems.

What does an online inbound call center do?

An Online Inbound Call Center representative is primarily responsible for answering incoming calls, addressing customer questions or concerns, and providing accurate information or solutions based on company policies. You may also be expected to log interactions in the company’s CRM system, escalate complex issues to supervisors or specialized teams, and follow up with customers as needed. Additionally, maintaining a courteous and professional demeanor, meeting daily performance metrics, and adapting to different customer personalities are key parts of the job. Working in this role often involves collaborating with team members, participating in training sessions, and staying updated on new products or procedures to provide the best service possible.

What are the key skills and qualifications needed to thrive in the online inbound call center position?

To excel in an Online Inbound Call Center role, candidates typically need strong verbal communication, active listening, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is usually required. Exceptional patience, empathy, and multitasking skills help individuals stand out in handling customer inquiries and resolving issues efficiently. These capabilities are crucial for ensuring customer satisfaction, maintaining call quality standards, and supporting high-volume customer service operations.

What job categories do people searching Online Inbound Call Center jobs in Hamilton, NJ look for?

The top searched job categories for Online Inbound Call Center jobs in Hamilton, NJ are:

What cities near Hamilton, NJ are hiring for Online Inbound Call Center jobs?

Cities near Hamilton, NJ with the most Online Inbound Call Center job openings:

Online Inbound Call Center jobs near you
Infographic showing various Online Inbound Call Center job openings in Hamilton, NJ as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,779 per year, or $17.2 per hour.

Call Center Supervisor

prwt

Philadelphia, PA

Full-time

Re-posted 29 days ago

Job description

SUMMARY

Customer Service Associate is responsible for providing assistance to customers via the Call Center in a timely manner. Position is conveniently located within Center City Philadelphia.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

    • Enforce company and department policies and procedures.
    • Maintain verbal, written email to manager regarding department.
    • Prepares work schedule to expedite workflow.
    • Maintain staff personnel file which include time and attendance records.
    • Completes daily and weekly payroll.
    • Monitor all lunch and break records.
    • Responsible for coaching, counseling, and /or corrective actions of staff.
    • Responsible for staff motivation.
    • Responsible for staff development and training.
    • Complete telephone and correspondence monitoring to assure accuracy and quality.
    • Monitor staff efficiency standards daily.
    • Assist staff with job duties when needed.
    • Answer inbound calls daily.
    • Handle escalated citizen situations which include telephone calls, correspondence, and webmail.
    • Assigns duties and examines work for accuracy.
    • Maintain communications with all clients via verbal and email when necessary.
    • Attend calibrations sessions with client(s).
    • Follows up requests with clients.
    • Completes daily, weekly, and monthly departmental reports.
    • Keep record of all departmental work completed.
    • Make necessary corrections/changes of any errors.
    • Monitor and maintain staff, IVR and ACD system functions.
    • Communicate with client in absence of Manager
    • Other duties as assigned

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

    • Excellent communications skills with the ability to speak clearly and accurately respond to citizens.
    • Ability of effectively communicate in a courteous and professional manner.
    • Ability to learn and apply knowledge accordingly.
    • Must be reliable, on time and in attendance on a daily basis.

AVAILABILITY

    • Must be available to work between the hours of 8:30am and 5:00pm, Monday - Friday.

EDUCATION and/or EXPERIENCE

    • High School diploma or general education degree (GED)
    • Possess at least three (3) years prior experience in the performance of call center functions
    • Possess at least two years previous supervisory/management experience; or equivalent combination of education and experience
    • Ability to read, write, and understand English and/or Spanish.
    • Ability to add, subtracts, multiply and divide
    • Sitting and/or standing for long periods

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Apply