Austin, TX · On-site
$20/hr
Document all interactions in clear and concise online logs. * Transfer callers to appropriate Call Center units when necessary. * Meet individual performance standards, including strict attendance ...
New
Quick apply
Austin, TX · On-site
$20/hr
Document all interactions in clear and concise online logs. * Transfer callers to appropriate Call Center units when necessary. * Meet individual performance standards, including strict attendance ...
New
Killeen, TX · On-site
$13.75 - $18/hr
We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, make ...
Killeen, TX · On-site
$13.75 - $18/hr
We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, make ...
Killeen, TX · On-site
$13.50 - $17.75/hr
We are looking for Call Center Agents in the area to join our rapidly growing team ... You will be responsible for handling inbound phone interactions with residential and business ...
Killeen, TX · On-site
$13.50 - $17.75/hr
We are looking for Call Center Agents in the area to join our rapidly growing team ... You will be responsible for handling inbound phone interactions with residential and business ...
Killeen, TX · On-site
$14.25 - $18/hr
We're seeking enthusiastic Call Center Representatives to support a variety of inbound and outbound customer service and sales initiatives for a diverse portfolio of well-known clients. In this role ...
Killeen, TX · On-site
$14.25 - $18/hr
We're seeking enthusiastic Call Center Representatives to support a variety of inbound and outbound customer service and sales initiatives for a diverse portfolio of well-known clients. In this role ...
... center footprint and operations that extend across multiple countries. We deliver Customer ... Lead a team of 15-25 entry-level front-line customer service agents responsible for inbound call ...
... center footprint and operations that extend across multiple countries. We deliver Customer ... Lead a team of 15-25 entry-level front-line customer service agents responsible for inbound call ...
Killeen, TX · On-site
... center footprint and operations that extend across multiple countries. We deliver Customer ... Lead a team of 15-25 entry-level front-line customer service agents responsible for inbound call ...
Quick apply
Killeen, TX · On-site
... center footprint and operations that extend across multiple countries. We deliver Customer ... Lead a team of 15-25 entry-level front-line customer service agents responsible for inbound call ...
Killeen, TX · On-site
... center footprint and operations that extend across multiple countries. We deliver Customer ... Lead a team of 15-25 entry-level front-line customer service agents responsible for inbound call ...
Killeen, TX · On-site
... center footprint and operations that extend across multiple countries. We deliver Customer ... Lead a team of 15-25 entry-level front-line customer service agents responsible for inbound call ...
... center footprint and operations that extend across multiple countries. We deliver Customer ... Lead a team of 15-25 entry-level front-line customer service agents responsible for inbound call ...
... center footprint and operations that extend across multiple countries. We deliver Customer ... Lead a team of 15-25 entry-level front-line customer service agents responsible for inbound call ...
... center footprint and operations that extend across multiple countries. We deliver Customer ... Lead a team of 15-25 entry-level front-line customer service agents responsible for inbound call ...
... center footprint and operations that extend across multiple countries. We deliver Customer ... Lead a team of 15-25 entry-level front-line customer service agents responsible for inbound call ...
... center footprint and operations that extend across multiple countries. We deliver Customer ... Lead a team of 15-25 entry-level front-line customer service agents responsible for inbound call ...
... center footprint and operations that extend across multiple countries. We deliver Customer ... Lead a team of 15-25 entry-level front-line customer service agents responsible for inbound call ...
... center footprint and operations that extend across multiple countries. We deliver Customer ... Lead a team of 15-25 entry-level front-line customer service agents responsible for inbound call ...
... center footprint and operations that extend across multiple countries. We deliver Customer ... Lead a team of 15-25 entry-level front-line customer service agents responsible for inbound call ...
Killeen, TX · On-site
$13.50 - $17.75/hr
Call Center Agent MCI is one of the fastest-growing tech-enabled business services companies in the ... Handle inbound and outbound contacts in a courteous, timely, and professional manner. * Ensure ...
Killeen, TX · On-site
$13.50 - $17.75/hr
Call Center Agent MCI is one of the fastest-growing tech-enabled business services companies in the ... Handle inbound and outbound contacts in a courteous, timely, and professional manner. * Ensure ...
Austin, TX · On-site
$19 - $21/hr
Inbound Call Center Representative Start Date: 09/14/26 Starting Pay: $21/HR *Must be fluent in Spanish and English* *Must be available to work in-office Monday-Friday from 8-5pm CST As an Inbound ...
Austin, TX · On-site
$19 - $21/hr
Inbound Call Center Representative Start Date: 09/14/26 Starting Pay: $21/HR *Must be fluent in Spanish and English* *Must be available to work in-office Monday-Friday from 8-5pm CST As an Inbound ...
Inbound Call Center Representative Start Date: 09/14/26 Starting Pay: $21/HR *Must be fluent in Spanish and English* *Must be available to work in-office Monday-Friday from 8-5pm CST As an Inbound ...
Inbound Call Center Representative Start Date: 09/14/26 Starting Pay: $21/HR *Must be fluent in Spanish and English* *Must be available to work in-office Monday-Friday from 8-5pm CST As an Inbound ...
Inbound Call Center Representative Start Date: 09/14/26 Starting Pay: $21/HR *Must be fluent in Spanish and English* *Must be available to work in-office Monday-Friday from 8-5pm CST As an Inbound ...
Inbound Call Center Representative Start Date: 09/14/26 Starting Pay: $21/HR *Must be fluent in Spanish and English* *Must be available to work in-office Monday-Friday from 8-5pm CST As an Inbound ...
Killeen, TX · On-site
$14.25 - $18/hr
In this role, you will handle inbound inquiries, troubleshoot technical issues, assist callers with inquiries, and professionally represent some of the most recognizable brands in the world.
Killeen, TX · On-site
$14.25 - $18/hr
In this role, you will handle inbound inquiries, troubleshoot technical issues, assist callers with inquiries, and professionally represent some of the most recognizable brands in the world.
... center footprint and operations that extend across multiple countries. We deliver Customer ... Lead a team of 15-25 entry-level front-line customer service agents responsible for inbound call ...
... center footprint and operations that extend across multiple countries. We deliver Customer ... Lead a team of 15-25 entry-level front-line customer service agents responsible for inbound call ...
Killeen, TX · On-site
$13.75 - $18/hr
Call Center Representative MCI is one of the fastest-growing tech-enabled business services ... In this role, you'll handle inbound calls and guide customers through the sales process, helping ...
Killeen, TX · On-site
$13.75 - $18/hr
Call Center Representative MCI is one of the fastest-growing tech-enabled business services ... In this role, you'll handle inbound calls and guide customers through the sales process, helping ...
We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, make ...
We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, make ...
Killeen, TX · On-site
$14.25 - $18.25/hr
We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, make ...
Killeen, TX · On-site
$14.25 - $18.25/hr
We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, make ...
$11.84 - $12.71
4% of jobs
$12.71 - $13.58
9% of jobs
$13.58 - $14.46
11% of jobs
$14.49 is the 25th percentile. Wages below this are outliers.
$14.46 - $15.33
19% of jobs
The median wage is $15.61 / hr.
$15.33 - $16.20
21% of jobs
$17.02 is the 75th percentile. Wages above this are outliers.
$16.20 - $17.08
12% of jobs
$17.08 - $17.95
15% of jobs
$17.95 - $18.82
5% of jobs
$18.82 - $19.70
3% of jobs
$19.70 - $20.57
0% of jobs
$20.57 - $21.44
1% of jobs
$11
$16
$21
To excel in an Online Inbound Call Center role, candidates typically need strong verbal communication, active listening, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is usually required. Exceptional patience, empathy, and multitasking skills help individuals stand out in handling customer inquiries and resolving issues efficiently. These capabilities are crucial for ensuring customer satisfaction, maintaining call quality standards, and supporting high-volume customer service operations.
An Online Inbound Call Center job involves handling incoming customer calls, usually from a remote or virtual location. Agents assist with inquiries, troubleshoot issues, process orders, or provide support based on the company's services. Unlike outbound call centers, inbound agents do not make sales calls but instead focus on responding to customer needs. Strong communication skills, problem-solving abilities, and knowledge of company policies are essential for success in this role. Many online call center positions allow employees to work from home using internet-based phone systems.
An Online Inbound Call Center representative is primarily responsible for answering incoming calls, addressing customer questions or concerns, and providing accurate information or solutions based on company policies. You may also be expected to log interactions in the company’s CRM system, escalate complex issues to supervisors or specialized teams, and follow up with customers as needed. Additionally, maintaining a courteous and professional demeanor, meeting daily performance metrics, and adapting to different customer personalities are key parts of the job. Working in this role often involves collaborating with team members, participating in training sessions, and staying updated on new products or procedures to provide the best service possible.
$20/hr
Contractor
Medical, Dental, Vision
Posted 3 days ago
New
Position: Customer Service Representative
Worksite: Austin, TX (Onsite)
Duration: 12 months (Possible extension)
Start date: September 07th (2026)
Shift: Monday – Friday (any 8-hours shift between 7 AM to 7 PM CST)
Pay: $20/HR on W2
Job Description
We are seeking a Customer Service Representative to join our team supporting Medicaid providers and clients. The ideal candidate will have experience in a high-volume contact center and the ability to deliver accurate information, document interactions, and meet attendance and performance metrics.
Responsibilities:
Required Skills & Qualifications:
Preferred Skills:
About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
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BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.
It services
5,001 - 10,000 Employees
Indianapolis, IN, US
1998
