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Commission Inbound Call Center Jobs in Georgetown, TX

BCForward

Inbound Call Center Representative

Austin, TX · On-site

$20/hr

Transfer callers to appropriate Call Center units when necessary. * Meet individual performance standards, including strict attendance and productivity metrics. * Assist with problem resolution and ...

New

MCI Careers

Call Center Sales Supervisor

Killeen, TX · On-site

... center footprint and operations that extend across multiple countries. We deliver Customer ... Lead a team of 15-25 entry-level front-line customer service agents responsible for inbound call ...

MCI Careers

Call Center Sales Supervisor

Killeen, TX · On-site

... center footprint and operations that extend across multiple countries. We deliver Customer ... Lead a team of 15-25 entry-level front-line customer service agents responsible for inbound call ...

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All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Georgetown, TX

Commission Inbound Call Center information

See Georgetown, TX salary details

$11

$16

$21

How much do commission inbound call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for commission inbound call center in Georgetown, TX is $16.10, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $16.97 per hour, depending on experience, location, and employer.

What does a commission inbound call center agent do?

A commission inbound call center agent handles customer calls related to sales, product inquiries, or support, earning commissions based on sales or performance metrics. They use communication skills and may utilize CRM tools to assist customers and close sales during calls.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Georgetown, TX? The most popular types of Inbound Call Center jobs in Georgetown, TX are:
What are popular job titles related to Commission Inbound Call Center jobs in Georgetown, TX? For Commission Inbound Call Center jobs in Georgetown, TX, the most frequently searched job titles are:
What job categories do people searching Commission Inbound Call Center jobs in Georgetown, TX look for? The top searched job categories for Commission Inbound Call Center jobs in Georgetown, TX are:
What cities near Georgetown, TX are hiring for Commission Inbound Call Center jobs? Cities near Georgetown, TX with the most Commission Inbound Call Center job openings:
Commission Inbound Call Center jobs near you
Infographic showing various Commission Inbound Call Center job openings in Georgetown, TX as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,495 per year, or $16.1 per hour.

Inbound Call Center Representative

BCForward

Austin, TX • On-site

$20/hr

Contractor

Medical, Dental, Vision

Posted 2 days ago

New

Job description

Position: Customer Service Representative

Worksite: Austin, TX (Onsite)

Duration: 12 months (Possible extension)

Start date: September 07th (2026)

Shift: Monday – Friday (any 8-hours shift between 7 AM to 7 PM CST)

Pay: $20/HR on W2


Job Description

We are seeking a Customer Service Representative to join our team supporting Medicaid providers and clients. The ideal candidate will have experience in a high-volume contact center and the ability to deliver accurate information, document interactions, and meet attendance and performance metrics.


Responsibilities:

  • Provide unbiased assistance to Medicaid providers and clients regarding eligibility, medical claims status, and program questions.
  • Respond promptly, courteously, and concisely to phone inquiries.
  • Document all interactions in clear and concise online logs.
  • Transfer callers to appropriate Call Center units when necessary.
  • Meet individual performance standards, including strict attendance and productivity metrics.
  • Assist with problem resolution and escalate complex issues as needed.
  • Perform additional duties as assigned by management.


Required Skills & Qualifications:

  • Minimum six months of recent, verifiable experience in a high-volume contact center.
  • Ability to adhere to strict attendance and performance metrics.
  • Strong verbal communication and customer service skills.
  • Local to Austin, TX, with availability for any 8-hour shift between 7 am and 7 pm.

Preferred Skills:

  • Proficiency in Microsoft Word, Excel, and Outlook.
  • Multitasking and organizational skills.


Company Description

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward logo

About BCforward

Sourced by ZipRecruiter

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Indianapolis, IN, US

Year founded

1998

Social media

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