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Online Inbound Call Center Jobs in Athens, GA (NOW HIRING)

A minimum of 1 year of Call Center experience (both inbound and outbound call centers) preferred. * Commercial/Medicare/Medicaid Insurance Verification background preferred. * Patient Intake ...

A minimum of 1 year of Call Center experience (both inbound and outbound call centers), preferred. * Commercial/Medicare/Medicaid Insurance Verification background preferred. * Patient Intake ...

Sales Representative

Monroe, GA · On-site

$76K - $121K/yr

... call center or door-to-door sales environment and want to level up their professional careers ... At Altitude, we provide extensive training, both in an online classroom setting and hands-on with ...

Sales Representative

Winder, GA · On-site

$76K - $121K/yr

... call center or door-to-door sales environment and want to level up their professional careers ... At Altitude, we provide extensive training, both in an online classroom setting and hands-on with ...

... Development Center (BDC) as a Service Representative. In this critical role, you will be the ... You will handle inbound calls, respond to internet requests, and reach out to existing clients to ...

Remote Customer Service Agent

Athens, GA · Remote

$15 - $20/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Medical Assistant

Athens, GA · On-site

$15.50 - $19.75/hr

Organize and manage inbound and/or outbound communications - calls, chats, and emails as assigned ... online messages, follow up calls, and routing them to other team members as appropriate; call ...

Medical Assistant

Athens, GA

$15.50 - $19.75/hr

Organize and manage inbound and/or outbound communications - calls, chats, and emails as assigned ... online messages, follow up calls, and routing them to other team members as appropriate; call ...

... Center located in Monroe, GA. The scheduled hours are Wednesday and Thursdays 7:30A-4:30P. No call ... Total on-line courses will not be accepted. Course must also meet the American Heart Association ...

... Center located in Monroe, GA. The scheduled hours are Wednesday and Thursdays 7:30A-4:30P. No call ... Total on-line courses will not be accepted. Course must also meet the American Heart Association ...

Showing results 21-40

Online Inbound Call Center information

See Athens, GA salary details

$12

$16

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How much do online inbound call center jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for online inbound call center in Athens, GA is $16.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $17.64 per hour, depending on experience, location, and employer.

What is an online inbound call center?

An Online Inbound Call Center job involves handling incoming customer calls, usually from a remote or virtual location. Agents assist with inquiries, troubleshoot issues, process orders, or provide support based on the company's services. Unlike outbound call centers, inbound agents do not make sales calls but instead focus on responding to customer needs. Strong communication skills, problem-solving abilities, and knowledge of company policies are essential for success in this role. Many online call center positions allow employees to work from home using internet-based phone systems.

What does an online inbound call center do?

An Online Inbound Call Center representative is primarily responsible for answering incoming calls, addressing customer questions or concerns, and providing accurate information or solutions based on company policies. You may also be expected to log interactions in the company’s CRM system, escalate complex issues to supervisors or specialized teams, and follow up with customers as needed. Additionally, maintaining a courteous and professional demeanor, meeting daily performance metrics, and adapting to different customer personalities are key parts of the job. Working in this role often involves collaborating with team members, participating in training sessions, and staying updated on new products or procedures to provide the best service possible.

What are the key skills and qualifications needed to thrive in the online inbound call center position?

To excel in an Online Inbound Call Center role, candidates typically need strong verbal communication, active listening, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is usually required. Exceptional patience, empathy, and multitasking skills help individuals stand out in handling customer inquiries and resolving issues efficiently. These capabilities are crucial for ensuring customer satisfaction, maintaining call quality standards, and supporting high-volume customer service operations.

What are the most commonly searched types of Inbound Call Center jobs in Athens, GA?

The most popular types of Inbound Call Center jobs in Athens, GA are:

What are popular job titles related to Online Inbound Call Center jobs in Athens, GA?

For Online Inbound Call Center jobs in Athens, GA, the most frequently searched job titles are:

What cities near Athens, GA are hiring for Online Inbound Call Center jobs?

Cities near Athens, GA with the most Online Inbound Call Center job openings:

Infographic showing various Online Inbound Call Center job openings in Athens, GA as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,810 per year, or $16.7 per hour.

Patient Services Representative I

Burgess Information Systems, Inc.

Gainesville, GA

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


Job description

SHIFT: 10am - 7pm, Monday - Friday

HOURLY RATE: $16.00

The Patient Services Representative (PSR) is responsible for inbound and outbound calls/emails/text for a variety of activities related to patient’s enrollment and refills for Mail Order programs. The PSR will verify information and enter it into the system to process request to the pharmacy for filling of the prescription. 

ESSENTIAL DUTIES AND RESPONSIBLITIES include but are not limited to the following:

  • Promptly and courteously answer incoming telephone calls.
  • Manages outbound outreach for enrollment and or refills.
  • Assess, prioritize and resolve client issues using good listening and comprehension skills.
  • Escalate issues to management as appropriate.
  • Document and retain all pertinent information.


QUALIFICATIONS AND REQUIREMENTS

  • A minimum of 1 year of Call Center experience (both inbound and outbound call centers), preferred.
  • Commercial/Medicare/Medicaid Insurance Verification background preferred.
  • Patient Intake experience is a plus.
  • Excellent telephone etiquette and verbal/written communication skills preferred.
  • Proficient in Microsoft Office applications preferred.
  • Highly organized and motivated with excellent time management skills preferred.
  • Ability to work independently and on a team.
  • Attention to detail.
  • Bilingual English/Spanish is a plus.

EDUCATION

  • High School Graduate required.
  • Pharmacy Technician Certification is a plus.


PHYSICAL DEMANDS

  • Requires sitting, standing, and occasional light lifting.

The Perks of Joining Our Team:

We believe in taking care of our team.  You'll enjoy a comprehensive benefits package designed to support your well-being and financial future:

  • Comprehensive Health Benefits: Medical, Dental, Vision, Short-Term/Long-Term Disability Insurance, Life insurance.
  • Time to Recharge: Paid vacation and holiday pay.
  • Focus on Your Wellness: We offer a robust Employee Wellness Program.
  • Invest in Your Future: 401(k) with a company match.
  • Support System: Employee Assistance Program provides confidential support and counseling.
  • Get Rewarded for Referring Great People:  Employee referral program.

Ready to start your rewarding journey with us? Apply today!

ProCare Rx will never ask for a financial commitment from an applicant as part of our recruitment process. All interviews are conducted in-person OR through video conference invitations from official company emails. For inquiries, please contact our official recruitment team at HumanResources@procarerx.com. 

ProCare Rx is an Equal Opportunity Employer