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Online Inbound Call Center Jobs in Athens, GA (NOW HIRING)

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

As a Call Center Agent, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries in a timely manner. If you have strong ...

Call Center Agents

Athens, GA · On-site

$14.50 - $19/hr

As a Call Center Agent, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries in a timely manner. If you have strong ...

Patient Services Representative

Gainesville, GA · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A minimum of 1 year of Call Center experience (both inbound and outbound call centers) - strongly preferred. * Commercial/Medicare/Medicaid Insurance Verification background preferred. * Patient ...

Patient Services Representative

Gainesville, GA · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A minimum of 1 year of Call Center experience (both inbound and outbound call centers) preferred. * Commercial/Medicare/Medicaid Insurance Verification background preferred. * Patient Intake ...

Patient Services Representative

Gainesville, GA · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A minimum of 1 year of Call Center experience (both inbound and outbound call centers) - strongly preferred. * Commercial/Medicare/Medicaid Insurance Verification background preferred. * Patient ...

Customer Service Representative I

Gainesville, GA · On-site

$15.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Promptly and courteously answer inbound telephone calls. * Assess, prioritize and resolve client ... Minimum 1 year experience in a customer service position, preferably in a call center environment.

Customer Service Representative I

Gainesville, GA · On-site

$15.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Promptly and courteously answer inbound telephone calls. * Assess, prioritize and resolve client ... Minimum 1 year experience in a customer service position, preferably in a call center environment.

Customer Service Representative I

Gainesville, GA · On-site

$15.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Promptly and courteously answer inbound telephone calls. * Assess, prioritize and resolve client ... Minimum 1 year experience in a customer service position, preferably in a call center environment.

BDC SERVICE

Athens, GA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Development Center (BDC) as a Service Representative. In this critical role, you will be the ... You will handle inbound calls, respond to internet requests, and reach out to existing clients to ...

Remote Customer Service Agent

Athens, GA · Remote

$15 - $20/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

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Online Inbound Call Center information

See Athens, GA salary details

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How much do online inbound call center jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for online inbound call center in Athens, GA is $16.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $17.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the online inbound call center position?

To excel in an Online Inbound Call Center role, candidates typically need strong verbal communication, active listening, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is usually required. Exceptional patience, empathy, and multitasking skills help individuals stand out in handling customer inquiries and resolving issues efficiently. These capabilities are crucial for ensuring customer satisfaction, maintaining call quality standards, and supporting high-volume customer service operations.

What is an online inbound call center?

An Online Inbound Call Center job involves handling incoming customer calls, usually from a remote or virtual location. Agents assist with inquiries, troubleshoot issues, process orders, or provide support based on the company's services. Unlike outbound call centers, inbound agents do not make sales calls but instead focus on responding to customer needs. Strong communication skills, problem-solving abilities, and knowledge of company policies are essential for success in this role. Many online call center positions allow employees to work from home using internet-based phone systems.

What does an online inbound call center do?

An Online Inbound Call Center representative is primarily responsible for answering incoming calls, addressing customer questions or concerns, and providing accurate information or solutions based on company policies. You may also be expected to log interactions in the company’s CRM system, escalate complex issues to supervisors or specialized teams, and follow up with customers as needed. Additionally, maintaining a courteous and professional demeanor, meeting daily performance metrics, and adapting to different customer personalities are key parts of the job. Working in this role often involves collaborating with team members, participating in training sessions, and staying updated on new products or procedures to provide the best service possible.

What are the most commonly searched types of Inbound Call Center jobs in Athens, GA? The most popular types of Inbound Call Center jobs in Athens, GA are:
What are popular job titles related to Online Inbound Call Center jobs in Athens, GA? For Online Inbound Call Center jobs in Athens, GA, the most frequently searched job titles are:
What cities near Athens, GA are hiring for Online Inbound Call Center jobs? Cities near Athens, GA with the most Online Inbound Call Center job openings:
Infographic showing various Online Inbound Call Center job openings in Athens, GA as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,810 per year, or $16.7 per hour.

Call Center Agents

Jobs for Humanity

Athens, GA • Remote

$14.50 - $19/hr

Full-time

Re-posted 29 days ago


Job description

Company Description
Jobs for Humanity is collaborating with Upwardly Global and with Morris Insurance Agency to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.
Company Name: Morris Insurance Agency
Job Description


Remote Call Center Agent

  • Job Type: Full-time

  • Location: Athens, GA 30601

  • Organization: Morris Insurance Agency LLC

  • Job Rating: 3.8 out of 5 stars


Profile Insights

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Skills

Do you have experience in Microsoft Office? Yes / No


Education

Do you have a High school diploma or GED? Yes / No


Job Details

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Full Job Description

We are seeking a motivated and customer-focused Call Center Agent to join our remote team. As a Call Center Agent, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries in a timely manner. If you have strong communication skills and enjoy helping others, we want to hear from you!


Major Responsibilities:

  • Answering incoming calls and responding to customer inquiries

  • Making outbound calls to follow up on customer requests

  • Providing information about products and services

  • Resolving customer complaints and issues

  • Documenting all interactions in the call center software


Qualifications:

  • High school diploma or equivalent

  • Previous experience in a customer service role preferred

  • Excellent communication skills, both verbal and written

  • Ability to work independently and as part of a team

  • Proficiency in Microsoft Office and call center software


If you are looking for a remote opportunity to showcase your customer service skills, apply now to join our team as a Call Center Agent!