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Online Inbound Call Center Jobs in Altamonte Springs, FL

Staffing Call Center Representative

Maitland, FL · On-site

$14.75 - $18.50/hr

The majority of the workday will involve handling back-to-back inbound and outbound calls with ... Previous recruiting or call center experience is not required. Staffing needs can change quickly in ...

... inbound and outbound sales and services to customers. The network manages more than 130 million ... Our call center leaders and professional support team members contribute to the success of our ...

Call Center Manager

Clermont, FL · On-site

$80K - $85K/hr

As a Call Center Manager, you will be responsible for leading and developing a team of customer service representatives in our fast-paced call center environment. Your ability to motivate and inspire ...

Deliver excellent service by answering inbound calls, actively listening to members, and resolving ... Educate members on digital tools such as our mobile app and online banking platform to help them ...

Deliver excellent service by answering inbound calls, actively listening to members, and resolving ... Educate members on digital tools such as our mobile app and online banking platform to help them ...

Deliver excellent service by answering inbound calls, actively listening to members, and resolving ... Educate members on digital tools such as our mobile app and online banking platform to help them ...

Call Center Representative

Orlando, FL · Remote

$15 - $16.50/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

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Online Inbound Call Center information

See Altamonte Springs, FL salary details

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How much do online inbound call center jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for online inbound call center in Altamonte Springs, FL is $16.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $17.07 per hour, depending on experience, location, and employer.

What is an online inbound call center?

An Online Inbound Call Center job involves handling incoming customer calls, usually from a remote or virtual location. Agents assist with inquiries, troubleshoot issues, process orders, or provide support based on the company's services. Unlike outbound call centers, inbound agents do not make sales calls but instead focus on responding to customer needs. Strong communication skills, problem-solving abilities, and knowledge of company policies are essential for success in this role. Many online call center positions allow employees to work from home using internet-based phone systems.

What does an online inbound call center do?

An Online Inbound Call Center representative is primarily responsible for answering incoming calls, addressing customer questions or concerns, and providing accurate information or solutions based on company policies. You may also be expected to log interactions in the company’s CRM system, escalate complex issues to supervisors or specialized teams, and follow up with customers as needed. Additionally, maintaining a courteous and professional demeanor, meeting daily performance metrics, and adapting to different customer personalities are key parts of the job. Working in this role often involves collaborating with team members, participating in training sessions, and staying updated on new products or procedures to provide the best service possible.

What are the key skills and qualifications needed to thrive in the online inbound call center position?

To excel in an Online Inbound Call Center role, candidates typically need strong verbal communication, active listening, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is usually required. Exceptional patience, empathy, and multitasking skills help individuals stand out in handling customer inquiries and resolving issues efficiently. These capabilities are crucial for ensuring customer satisfaction, maintaining call quality standards, and supporting high-volume customer service operations.

What are the most commonly searched types of Inbound Call Center jobs in Altamonte Springs, FL?

The most popular types of Inbound Call Center jobs in Altamonte Springs, FL are:

What job categories do people searching Online Inbound Call Center jobs in Altamonte Springs, FL look for?

The top searched job categories for Online Inbound Call Center jobs in Altamonte Springs, FL are:

What cities near Altamonte Springs, FL are hiring for Online Inbound Call Center jobs?

Cities near Altamonte Springs, FL with the most Online Inbound Call Center job openings:

Infographic showing various Online Inbound Call Center job openings in Altamonte Springs, FL as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 14% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,699 per year, or $16.2 per hour.

Call Center Representative - IL

Practice Management Resource Group

Orlando, FL • Remote

$15 - $17/hr

Full-time

Posted yesterday

New


Job description

Job Summary
We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure. 
Responsibilities 
  • Receive inbound calls and place outbound calls 
  • Identify the reason for the customer’s call, collect relevant information, and provide solutions
  • Refer to premade scripts for a variety of customer service topics
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Document all customer interactions
  • Attend trainings to maintain up-to-date skills and knowledge
Qualifications
  • High school diploma/GED
  • Previous experience as a Call Center Representative or in a similar role is required 
  • Excellent phone and verbal communication skills
  • Understanding of active listening techniques
  • Bilingual / Spanish preferred
  • Familiarity with Customer Relationship Management (CRM) programs
  • Ability to work well under pressure
  • Highly organized with the ability to prioritize projects and manage time effectively