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Inbound Call Center Jobs in Altamonte Springs, FL

Sears Holdings

Call Center Team Manager

Lake Mary, FL · On-site

... inbound and outbound sales and services to customers. The network manages more than 130 million ... Our call center leaders and professional support team members contribute to the success of our ...

Legacy Service Partners

Call Center Manager

Clermont, FL · On-site

$80K - $85K/hr

As a Call Center Manager, you will be responsible for leading and developing a team of customer service representatives in our fast-paced call center environment. Your ability to motivate and inspire ...

LSP Holdco LLC

Call Center Manager

Clermont, FL

As a Call Center Manager, you will be responsible for leading and developing a team of customer service representatives in our fast-paced call center environment. Your ability to motivate and inspire ...

MDS Communications

Call Center Representative

Orlando, FL · Remote

$15 - $16.50/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

MDS Communications

Call Center Representative

Orlando, FL · Remote

$15 - $16.50/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

MDS Communications

Call Center Representative

Orlando, FL · Remote

$15 - $16.50/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

MDS Communications

Call Center Representative

Orlando, FL · Remote

$15 - $16.50/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

Ecco Group

Call Center Sales Reps

Sanford, FL · On-site

$15/hr

Call Center Sales Agent - Home Warranty Program (Onsite) Location: Sanford, FL (Onsite Call Center) Company: ECCO Group USA LLC Start Date: August 24, 2026 Pay: $15/hour plus commission Weekly Pay ...

Ztek Consulting INC

Call Center Representative

Orlando, FL · On-site

$15 - $18.75/hr

Remote Skills : Minimum of 1 year Call Center Experience, Medicare Line of business, good voice, and computer skills Technical Competencies: Proficient in computer skills including ...

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How much do inbound call center jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for inbound call center in Altamonte Springs, FL is $16.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $17.07 per hour, depending on experience, location, and employer.

What is an inbound call center representative?

Inbound call center jobs involve handling incoming calls from customers or clients. Employees in these roles typically answer questions, provide support, resolve issues, and may process orders or requests. They act as the first point of contact for a company, so strong communication and problem-solving skills are important. Inbound call centers differ from outbound centers, where the primary task is making outgoing calls, often for sales or surveys. These positions are common in industries like telecommunications, banking, retail, and healthcare.

What skills and qualifications are needed to thrive as an inbound call center representative?

To thrive as an Inbound Call Center Representative, you need excellent verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and ticketing platforms is commonly required. Patience, resilience, and a customer-focused attitude help individuals excel in handling diverse customer inquiries and challenges. These skills ensure efficient issue resolution, high customer satisfaction, and contribute to overall organizational success.

What are common challenges faced by inbound call center representatives, and how can they be managed effectively?

Inbound call center agents often encounter high call volumes, managing difficult customer interactions, and meeting strict performance metrics. To manage these challenges, agents benefit from strong communication skills, stress management techniques, and ongoing training. Support from supervisors, clear escalation procedures, and teamwork within the call center environment also play a crucial role in maintaining job satisfaction and delivering excellent customer service.

What is the difference between Inbound Call Center vs Customer Service Representative?

AspectInbound Call CenterCustomer Service Representative
Primary RoleHandle incoming calls, assist customers, process ordersAssist customers, answer inquiries, resolve issues
Work EnvironmentCall centers, office settingsOffice, retail, or remote environments
Required SkillsCommunication, problem-solving, product knowledgeCommunication, patience, problem-solving
Common CertificationsNone required but beneficialNone required but beneficial

While both roles involve assisting customers via phone, an Inbound Call Center primarily focuses on handling incoming calls related to orders or support, often within a call center environment. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. Both roles require strong communication skills and may benefit from similar certifications, but their work scope and environment differ slightly.

What skills are needed for inbound call center?

Inbound call center agents need strong communication skills, active listening, patience, and problem-solving abilities. They should be proficient in using call center software and have good time management to handle high call volumes efficiently.

What are the most commonly searched types of Inbound Call Center jobs in Altamonte Springs, FL?

The most popular types of Inbound Call Center jobs in Altamonte Springs, FL are:

What are popular job titles related to Inbound Call Center jobs in Altamonte Springs, FL?

For Inbound Call Center jobs in Altamonte Springs, FL, the most frequently searched job titles are:

What job categories do people searching Inbound Call Center jobs in Altamonte Springs, FL look for?

The top searched job categories for Inbound Call Center jobs in Altamonte Springs, FL are:

What cities near Altamonte Springs, FL are hiring for Inbound Call Center jobs?

Cities near Altamonte Springs, FL with the most Inbound Call Center job openings:

Inbound Call Center jobs near you
Infographic showing various Inbound Call Center job openings in Altamonte Springs, FL as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $33,699 per year, or $16.2 per hour.

Call Center Sales Agent - Inbound

Orlando, FL • On-site

Hilton Grand Vacations, Inc.
Traveler Accommodation • 5 - 10K employees

6.8

Company rating: 6.8 out of 10

Based on 150 frontline employees who took The Breakroom Quiz

9th of 21 rated holiday rentals

People enjoy working here

Recommended by parents

Respectful managers

Learn more about Hilton Grand Vacations, Inc.external

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

Job description


Join Our Team as a Vacation Phone Sales Agent!
Location: 8325 Southpark Circle, Suite 200, Orlando, FL 32819
This is an in-office role.
We're looking for hardworking, goal-oriented individuals to join our team as Vacation Phone Sales Representatives. In this role, you'll handle inbound calls transferred from various sources, promote vacation packages, explain offers and qualifications, and answer client questions with integrity and care. Your focus will be on delivering a phenomenal customer experience while achieving sales goals.
Why Join Us? Because It's "Where You Belong"!
  • Unlimited income potential: Hourly plus commission + weekly bonus + monthly Bonus- Uncapped earning potential. Make $60,000 and up!
  • Paid training - earn while you learn
  • Career growth - we promote from within
  • Comprehensive benefits package - Medical, Dental, Vision (available 1st of the month after 60 days), 401(k) with company match, education assistance
  • Work/life balance - generous paid time off and flexible hours

Responsibilities
What You'll Do
  • Handle inbound call transfers to sell approved HGV/Bluegreen vacation packages
  • Operate within company-approved scripts and guidelines
  • Maintain minimum sales and conversion quotas as set by leadership
  • Ensure client expectations are met or exceeded throughout the sales process

Qualifications
  • High school diploma or equivalent
  • Strong people skills and a positive, professional demeanor
  • Excellent work ethic and confidence in your ability to succeed
  • Full schedule availability
  • 1+ year of sales and telemarketing experience
  • 1+ year of customer service experience
  • Preferred experience in call centers, collections, or telecommunications. Many of our top-performing sales professionals come from a wide range of industries, including finance, investments, real estate, luxury goods, fundraising, entrepreneurship, automotive sales, hospitality, telephone sales, insurance sales, customer service, solar sales, door-to-door, furniture, mattress, and personal services
  • Strong verbal communication and phone etiquette
  • Proficiency in Microsoft Office
  • The ability to navigate multiple computer systems and screens simultaneously

Set up your interview by clicking here. Please arrive dressed in business casual attire.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Hilton Grand Vacations logo

About Hilton Grand Vacations

Sourced by ZipRecruiter

Hilton Grand Vacations Inc. (HGV) is based in Orlando, Florida, and operates in the hospitality industry, specifically in the sector of vacation ownership. The company is committed to providing high quality, professionally managed, and flexible vacation ownership options to its customers. Hilton Grand Vacations sprung from the reputable Hilton Hotels brand, which was founded in 1919 by Conrad Hilton. The company's mission is to put the world on vacation, offering destinations and experiences that go beyond the traditional hotel stay.

Industry

Traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Orlando, FL, US

View All Hilton Grand Vacations Jobs

What Hilton Grand Vacations employees say

Pay

Benefits

Hours and flexibility

Workplace

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