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Inbound Call Center Jobs in Altamonte Springs, FL

MDS Communications

Call Center Representative

Orlando, FL · Remote

$15 - $16.50/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

Travel + Leisure Co.

Remote Inbound Sales Agent

Orlando, FL · On-site

$57K - $100K/yr

Receive inbound calls transferred from various sources to promote company products. * Sell approved ... Hospitality, sales, call center, or marketing experience. * Ability to overcome challenges and ...

MDS Communications

Call Center Representative

Orlando, FL · Remote

$15 - $16.50/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

Ecco Group

Call Center Sales Reps

Sanford, FL · On-site

$15/hr

Call Center Sales Agent - Home Warranty Program (Onsite) Location: Sanford, FL (Onsite Call Center) Company: ECCO Group USA LLC Start Date: August 24, 2026 Pay: $15/hour plus commission Weekly Pay ...

Ztek Consulting INC

Call Center Representative

Orlando, FL · On-site

$15 - $18.75/hr

Remote Skills : Minimum of 1 year Call Center Experience, Medicare Line of business, good voice, and computer skills Technical Competencies: Proficient in computer skills including ...

Lost Returns, Inc.

Be Seen First

Call Center Representative

Winter Park, FL · On-site

$18/hr

We are seeking an Experienced Call Center Representative to join our team! You will be responsible for helping customers by providing product support, service information and resolving technical ...

Fairwinds

Call Center Agent

Orlando, FL · On-site

$19/hr

Our Contact Center operates: * Monday through Friday: 7:00 AM - 9:00 PM * Saturday: 8:00 AM - 3:00 ... Deliver excellent service by answering inbound calls, actively listening to members, and resolving ...

MDS Communications

Remote Call Center Agent

Orlando, FL · Remote

$15 - $16.50/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

FAIRWINDS Credit Union

Call Center Agent

Orlando, FL

$19/hr

Our Contact Center operates: * Monday through Friday: 7:00 AM - 9:00 PM * Saturday: 8:00 AM - 3:00 ... Deliver excellent service by answering inbound calls, actively listening to members, and resolving ...

Fairwinds Credit Union

Call Center Agent

Orlando, FL

$19/hr

Our Contact Center operates: * Monday through Friday: 7:00 AM - 9:00 PM * Saturday: 8:00 AM - 3:00 ... Deliver excellent service by answering inbound calls, actively listening to members, and resolving ...

MDS Communications

Remote Call Center Agent

Orlando, FL · Remote

$15 - $16.50/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

TERREPOWER

Inbound Sales Agent

Orlando, FL · On-site

$18/hr

Inbound Sales Agent Position Summary TERREPOWER is looking for Inbound Sales Customer Service ... Comfortable in a fast-paced Call Center environment with high volume of calls * Minimum of 2 years ...

TERREPOWER

Inbound Sales Agent

Orlando, FL · On-site

$18/hr

Inbound Sales Agent Position Summary TERREPOWER is looking for Inbound Sales Customer Service ... Comfortable in a fast-paced Call Center environment with high volume of calls * Minimum of 2 years ...

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All JobsInbound Call Center JobsInbound Call Center Jobs in Altamonte Springs, FL

Inbound Call Center information

See Altamonte Springs, FL salary details

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How much do inbound call center jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for inbound call center in Altamonte Springs, FL is $16.31, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $17.21 per hour, depending on experience, location, and employer.

What is an inbound call center representative?

Inbound call center jobs involve handling incoming calls from customers or clients. Employees in these roles typically answer questions, provide support, resolve issues, and may process orders or requests. They act as the first point of contact for a company, so strong communication and problem-solving skills are important. Inbound call centers differ from outbound centers, where the primary task is making outgoing calls, often for sales or surveys. These positions are common in industries like telecommunications, banking, retail, and healthcare.

What skills and qualifications are needed to thrive as an inbound call center representative?

To thrive as an Inbound Call Center Representative, you need excellent verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and ticketing platforms is commonly required. Patience, resilience, and a customer-focused attitude help individuals excel in handling diverse customer inquiries and challenges. These skills ensure efficient issue resolution, high customer satisfaction, and contribute to overall organizational success.

What are common challenges faced by inbound call center representatives, and how can they be managed effectively?

Inbound call center agents often encounter high call volumes, managing difficult customer interactions, and meeting strict performance metrics. To manage these challenges, agents benefit from strong communication skills, stress management techniques, and ongoing training. Support from supervisors, clear escalation procedures, and teamwork within the call center environment also play a crucial role in maintaining job satisfaction and delivering excellent customer service.

What is the difference between Inbound Call Center vs Customer Service Representative?

AspectInbound Call CenterCustomer Service Representative
Primary RoleHandle incoming calls, assist customers, process ordersAssist customers, answer inquiries, resolve issues
Work EnvironmentCall centers, office settingsOffice, retail, or remote environments
Required SkillsCommunication, problem-solving, product knowledgeCommunication, patience, problem-solving
Common CertificationsNone required but beneficialNone required but beneficial

While both roles involve assisting customers via phone, an Inbound Call Center primarily focuses on handling incoming calls related to orders or support, often within a call center environment. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. Both roles require strong communication skills and may benefit from similar certifications, but their work scope and environment differ slightly.

What skills are needed for inbound call center?

Inbound call center agents need strong communication skills, active listening, patience, and problem-solving abilities. They should be proficient in using call center software and have good time management to handle high call volumes efficiently.

What are the most commonly searched types of Inbound Call Center jobs in Altamonte Springs, FL?

The most popular types of Inbound Call Center jobs in Altamonte Springs, FL are:

What are popular job titles related to Inbound Call Center jobs in Altamonte Springs, FL?

For Inbound Call Center jobs in Altamonte Springs, FL, the most frequently searched job titles are:

What job categories do people searching Inbound Call Center jobs in Altamonte Springs, FL look for?

The top searched job categories for Inbound Call Center jobs in Altamonte Springs, FL are:

What cities near Altamonte Springs, FL are hiring for Inbound Call Center jobs?

Cities near Altamonte Springs, FL with the most Inbound Call Center job openings:

Inbound Call Center jobs near you
Infographic showing various Inbound Call Center job openings in Altamonte Springs, FL as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $33,699 per year, or $16.2 per hour.

Remote Bilingual Collections Specialist

BCA Financial Services Inc

Orlando, FL • On-site, Remote

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Job Type
Full-time
Description
$17/hour + Monthly Commission Full-Time Monday-Friday Make an impact-while working from home.
Join BCA Financial Services and help consumers resolve their accounts with empathy, clarity, and professionalism. If you enjoy problem-solving, talking to people, and being rewarded for your performance, we'd love to meet you. You'll play an important role in helping consumers navigate their financial responsibilities with respect and care. We'll provide the equipment, tools, training, and support-you bring the drive to succeed.
What We Offer:
  • $17/hour + monthly commission opportunities
  • Consistent Monday-Friday schedule
  • Medical, dental, vision, GAP, and life insurance
  • 401(k) with company match
  • Paid time off and paid holidays
  • Company-provided equipment

What You'll Do:
  • Talk with consumers to help them understand their accounts and find solutions
  • Offer payment options such as full balance payment and payment plans.
  • Handle a high volume of inbound and outbound calls
  • Accurately document interactions in our systems
  • Meet performance goals (with support and coaching along the way)

Requirements
Qualifications:
  • 1+ year of experience in a call center, customer service, billing, or collections
  • Bilingual Required (Fluent in English and Spanish)
  • Strong communication and problem-solving skills
  • Ability to build trust and work through sensitive conversations
  • Basic knowledge of medical terminology (preferred)
  • A reliable, detail-oriented work style

Work-From-Home Requirements:
  • Must reside in: FL, MO, SC, or VA
  • Quiet, private workspace
  • High-speed internet (minimum 20 Mbps download / 10 Mbps upload) with ability to hardwire ethernet cable from modem to computer
  • Wi-Fi and hotspots are not supported
  • Must meet tech requirements before training begins

BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status.
Keyword Search: collections, collections specialist, collections representative, healthcare collections, medical collections, customer service, customer support, call center, call center representative, contact center, inbound call center, outbound call center, patient collections, consumer collections, account resolution, account recovery, recovery specialist, delinquent accounts, bad debt collections, payment resolution, payment arrangements, healthcare, medical accounts receivable, accounts receivable, revenue cycle, revenue cycle management, RCM, customer care representative, phone representative, now hiring, remote collections, remote customer service, work from home, remote work, virtual
Salary Description
$17.00 Per Hour

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