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Online Helper Jobs in Utah (NOW HIRING)

University of Utah

Maintenance Helper

Salt Lake City, UT · On-site

$16 - $18/hr

Details Open Date 05/29/2026 Requisition Number PRN17104N Job Title Maintenance Helper Working ... Online reports may be submitted at This report includes statistics about criminal offenses, hate ...

University of Utah

Maintenance Helper

Salt Lake City, UT · On-site

$16 - $18/hr

Announcement Details Open Date 05/29/2026 Requisition Number PRN17104N Job Title Maintenance Helper ... Online reports may be submitted at This report includes statistics about criminal offenses, hate ...

Beehive Homes

Helper Shift

Vernal, UT · On-site

$15.25 - $19/hr

We are looking for caregivers to care help our sweet residents from 3:00pm-9:00pm, 4:00 pm-9:00 pm, or 5:00 pm-9:00 pm. You would help our residents with their activities of daily living, serve ...

BEEHIVE HOMES OF VERNAL

Helper Shift

Vernal, UT

$15.25 - $19/hr

We are looking for caregivers to care help our sweet residents from 3:00pm-9:00pm, 4:00 pm-9:00 pm, or 5:00 pm-9:00 pm. You would help our residents with their activities of daily living, serve ...

Whitaker Construction

Shop Helper

Brigham City, UT · On-site

$13.50 - $17/hr

The Shop Helper is responsible for performing a variety of unskilled and semi-skilled manual labor tasks in the maintenance of the company's office and shop area. This position frequently uses hand ...

Zachry Group

Helper 2

West Bountiful, UT · On-site

$15 - $18.75/hr

POSITION SUMMARY: Provides cleaning of all buildings, including operational facilities within the plant. Position will stock cabinets, refrigerators and other areas of the plant and buildings with ...

Drain Kingz, LLC

Plumbing Installation Helper

Midvale, UT · On-site

$18 - $20/hr

WHAT YOU WILL DO AS OUR PLUMBING INSTALLATION HELPER:The standard schedule is 8:00 am to 5:00 pm, Monday through Friday.In this entry-level role, you'll follow directions from the lead installer to ...

Amteck, LLC

Electrician Helper - Houston

Saint George, UT

$16 - $20.50/hr

Electrician Helpers work under the supervision and direction of Journeyman Electricians, foreman, and other leadership on the construction project. Helpers will perform duties as assigned within ...

Amteck, LLC

Electrician Helper - Houston

Springville, UT

$15.75 - $20.25/hr

Electrician Helpers work under the supervision and direction of Journeyman Electricians, foreman, and other leadership on the construction project. Helpers will perform duties as assigned within ...

Amteck, LLC

Electrical Helper - Chester

Springville, UT · On-site

$15.75 - $20.25/hr

Amteck is currently looking to add Electrical Helpers to our project in Chester, VA. We offer long-term opportunities as well as steady work, benefits and a 401K. We are looking for people who are ...

Amteck, LLC

Electrician Helper - Shelbyville

Saint George, UT · On-site

$16 - $20.50/hr

Amteck is currently looking to add Electrical Helpers to our project in Shelbyville, TN. We offer long-term opportunities as well as steady work, benefits and a 401K. We are looking for people who ...

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Online Helper information

What is an online helper?

Online Helpers are individuals who provide assistance, support, or guidance to users over the internet. Their responsibilities can range from answering customer inquiries, troubleshooting technical problems, assisting with online orders, or offering educational support. They typically work via chat, email, or video conferencing platforms, and are employed by various organizations such as e-commerce companies, educational institutions, and tech support firms. The role requires strong communication skills, problem-solving abilities, and proficiency with digital tools.

What are the key skills and qualifications needed to thrive as an online helper?

To thrive as an Online Helper, strong communication skills, problem-solving abilities, and a good command of written English are essential, often paired with a high school diploma or equivalent. Familiarity with customer support platforms, chat systems, and basic troubleshooting tools is typically required. Patience, empathy, and active listening help Online Helpers stand out by effectively understanding and addressing user concerns. These skills and qualities are vital for ensuring positive user experiences and efficient resolution of issues in a remote, digital environment.

What are some common challenges faced by online helpers when assisting clients remotely?

Online Helpers often encounter challenges such as clear communication barriers, managing multiple client requests simultaneously, and navigating various digital platforms or tools efficiently. Since all interactions are virtual, it can sometimes be difficult to gauge a client's tone or urgency, which requires patience and strong interpersonal skills. Staying organized and maintaining a high level of responsiveness is essential for providing effective support and ensuring client satisfaction.

What is the difference between Online Helper vs Customer Support Representative?

AspectOnline HelperCustomer Support Representative
CredentialsBasic computer skills, communication skillsSame as Online Helper, sometimes with additional product knowledge
Work EnvironmentRemote, online platformsRemote or in-office, customer service centers
Industry UsageFreelance, gig economy, online platformsCorporate, retail, service industries
Job FocusAssisting users with tasks, troubleshooting, guidanceHandling customer inquiries, resolving issues, providing information

Online Helpers and Customer Support Representatives both assist users and customers remotely, often requiring similar skills. However, Online Helpers typically work on a freelance basis through online platforms, focusing on task-based assistance, while Customer Support Representatives are usually employed by companies to handle customer inquiries and support in a more structured environment.

How do you become an online helper?

To become an online helper, you typically need good communication skills, basic computer literacy, and the ability to assist users with questions or technical issues. Many positions require a high school diploma or equivalent, and some employers may prefer prior customer service experience or familiarity with specific tools like chat platforms or help desk software. Training is often provided by the employer to familiarize new helpers with company procedures and policies.

What are the most commonly searched types of Online jobs in Utah?

The most popular types of Online jobs in Utah are:

What are popular job titles related to Online Helper jobs in Utah?

For Online Helper jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Online Helper jobs in Utah look for?

The top searched job categories for Online Helper jobs in Utah are:

Online Helper jobs near you
Infographic showing various Online Helper job openings in Utah as of August 2026, with employment types broken down into 76% Full Time, 17% Part Time, and 7% Contract. Highlights an 100% In-person job distribution.

Online Reputation Analyst

America First Credit Union

Ogden, UT

Full-time

Re-posted 24 days ago

America First Credit Union rating

8.1

Company rating: 8.1 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

63rd of 152 rated financial services

Job description

In today’s digital environment, an Online Reputation Analyst plays a critical role in understanding, measuring, and improving how the credit union is perceived across online channels. This position uses data, member feedback, review trends, and digital listening tools to identify risks, uncover opportunities, and provide actionable insights that support member satisfaction, brand trust, loan growth, and overall business performance. This position will be responsible for coordinating those efforts across multiple departments such as Member Experience and Complaint Management.


Monitoring and Analyzing Online Presence
The Online Reputation Analyst monitors select digital channels for mentions of the credit union, including but not limited to review platforms, app stores, and other public-facing sources. Rather than simply tracking mentions, this role evaluates sentiment, identifies recurring themes, measures reputation trends, and flags emerging issues that may affect member trust or business outcomes.


Review Response Support and Insight Development
The analyst supports timely and professional review engagement by evaluating review content, identifying response priorities, and helping ensure member feedback is routed appropriately. This role also analyzes positive and negative review patterns to determine what members value most, where service gaps may exist, and which locations, channels, or experiences may require additional attention.


Coordinating Social, Complaint Management, and Branch Issues
The analyst identifies potential issues raised through reviews and online conversations, assesses their severity, and coordinates with the appropriate teams, including complaint management, social media, branches, ATM services, and other operational groups. By maintaining clear documentation and communication, the analyst helps ensure concerns are addressed quickly while also capturing recurring issues that may indicate broader operational or member-experience trends.


Reporting, Dashboards, and Performance Measurement
The analyst develops and maintains reports, dashboards, and summaries that communicate online reputation performance to marketing and leadership teams. Key areas of analysis may include review volume, average ratings, sentiment trends, response performance, location-level trends, issue categories, competitor benchmarks, and the relationship between reputation indicators and business metrics such as membership growth, applications, or product engagement.


Developing Data-Informed Reputation Strategies
To strengthen the credit union’s online reputation, the analyst recommends strategies based on data and observed member feedback. These recommendations may support content planning, local branch reputation priorities, SEO and review visibility, public relations alignment, member-experience improvements, and proactive reputation risk management.


Crisis and Issue Analysis
In the event of a public relations concern or reputation risk, the analyst supports response efforts by monitoring online activity, tracking sentiment changes, identifying affected platforms, and providing timely reporting to public relations and leadership.


REQUIRED QUALIFICATIONS:

• Bachelor’s degree in marketing, communications, business analytics, public relations, data analytics, or equivalent career experience.
• Four years of experience in marketing, social media, public relations, reputation management, member experience, business analysis, or a related field.
• Experience analyzing review data, social media metrics, sentiment, customer feedback, or digital performance indicators.
• Ability to create clear reports, dashboards, summaries, and recommendations for cross-functional stakeholders.

PREFERRED QUALIFICATIONS:


• Familiarity with online review platforms, social listening tools, Google Business Profiles, social media platforms, or reputation management software preferred.

What America First Credit Union employees say

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