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Online Gaming Support Jobs in Riverside, CA (NOW HIRING)

Panasonic

Curriculum Developer/Instructor III

Irvine, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support field engineering activities, including providing technical guidance and troubleshooting ... Deliver technical training in a classroom, video or online delivery medium increasing system ...

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Online Gaming Support information

See Riverside, CA salary details

$12

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How much do online gaming support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for online gaming support in Riverside, CA is $19.40, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.30 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in online gaming support?

To thrive as an Online Gaming Support professional, you need strong customer service, troubleshooting, and communication skills, often supported by experience with ticketing systems or CRM platforms. Familiarity with help desk software like Zendesk, Freshdesk, or in-game support consoles is typically required, and certifications in IT support can be an advantage. Patience, active listening, and problem-solving abilities help you excel when assisting users and collaborating with internal teams. These competencies ensure efficient resolution of player issues, promote a positive gaming experience, and support the reputation of the gaming company.

What is an online gaming support?

An Online Gaming Support job involves assisting players with technical issues, account inquiries, and gameplay-related concerns. Support agents help resolve connection problems, troubleshoot bugs, and ensure a smooth gaming experience. They communicate with customers via chat, email, or phone and may also moderate in-game interactions. Strong problem-solving skills, gaming knowledge, and excellent customer service are key for this role.

What are the typical challenges faced by online gaming support professionals?

Online Gaming Support professionals often manage high volumes of requests, ranging from technical issues to account concerns, which can sometimes require troubleshooting under time pressure. Handling frustrated or upset users is common, so maintaining professionalism and empathy is crucial. Additionally, keeping up with regular updates to games and systems adds a learning curve to the role. Support teams generally collaborate closely with technical and development teams to relay bug reports and feedback, making teamwork and adaptability important for success.

What job categories do people searching Online Gaming Support jobs in Riverside, CA look for?

The top searched job categories for Online Gaming Support jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Online Gaming Support jobs?

Cities near Riverside, CA with the most Online Gaming Support job openings:

Online Gaming Support jobs near you

PAC-MAN Social Media Coordinator (Contract)

Bandai Namco Entertainment America Inc.

Irvine, CA • On-site

$28.90 - $33.50/hr

Full-time, Contractor

Re-posted 2 days ago

Job description

POSITION SUMMARY
Bandai Namco Entertainment America Inc.'s PAC-MAN Social Media Coordinator will support the execution of a variety of social media and influencer campaigns to support PAC-MAN brand initiatives. They will collaborate with internal teams and global social marketing teams to execute a high volume of tasks and coordinate responsibilities with related teams. They will be expected to provide ongoing support to overall brand campaigns for games, community management, content creation, social publishing, copywriting, and influencer outreach.
This will be a 12-month long contract. Join us at our new campus in Irvine, California where a hybrid work schedule will be observed.
ESSENTIAL RESPONSIBILITIES
  • Support social editorial calendars, with an emphasis on production management/approvals with global teams.
  • Engage and manage community spaces such as the PAC-MAN Discord.
  • Collaborate with internal stakeholders to create campaign content and assets.
  • Support content plans and manage daily social publishing across all PAC-MAN social channels.
  • Provide coordination and support for influencer marketing by maintaining updated target lists of brand influencers and communicating with active influencers and external agencies.
  • Manage the development of captions and copy across PAC-MAN social media channels (including text overlay for videos) to maintain the brand's voice.
  • Continuously keep a pulse on social, game, and cultural trends and analytics to support content ideation and optimize PAC-MAN's social presence.
  • Support content capture and editing.
  • Manage talent bookings and scheduling with external agencies for activations.
  • Perform other duties as assigned.

MINIMUM QUALIFICATIONS
  • Bachelor's degree in a related field or equivalent experience.
  • 2-4+ years of progressively responsible experience with hands-on social media coordination
  • Bachelor's degree or higher in a related field or equivalent experience
  • Highly organized and meticulous attention to detail with an ongoing dedication to achieving high-quality results.

PREFERRED QUALIFICATIONS
  • Passion for pop culture and gaming
  • Familiarity with popular video game influencers

WORK ENVIRONMENT
In this position, the work environment will necessitate frequent periods of sitting and engaging in computer-related tasks. There will be occasional requirements to stand and/or walk, with infrequent circumstances requiring lifting, carrying, squatting, kneeling, bending, or climbing more than 50 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications of employees assigned to this job.
Salary Range:
$28.90 an hour - $33.50 an hour
Actual base salary will be determined based on numerous relevant business and candidate factors including, but not limited to, education, qualifications, certifications, experience, skills, geographic location, and business or organizational needs. The salary range listed is just one component of the total compensation package for employees and it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.
Pursuant to the California Consumer Privacy Act of 2018, Bandai Namco Entertainment America Inc. is providing the following notice regarding the Personal Information we collect and use in the context of this job application: https://www.bandainamcoent.com/legal/bnea-privacy-ccpanotice
About Bandai Namco Entertainment America Inc.
Bandai Namco Entertainment America Inc., part of the Bandai Namco Group, is a leading global publisher and developer of interactive entertainment for major video game consoles, PC, online, and mobile platforms. The company is known for creating many of the industry's beloved classic franchises such as PAC-MAN®, GALAGA®, TEKKEN®, SOULCALIBUR®, and ACE COMBAT®, and publishing the critically acclaimed DARK SOULS™ series and the blockbuster title ELDEN RING™. Bandai Namco Entertainment America Inc. is also the premier publisher in the Western hemisphere for anime-based video games including GUNDAM™, NARUTO SHIPPUDEN™, DRAGON BALL™, and ONE PIECE®. Bandai Namco Entertainment America Inc. is headquartered in Irvine, California. More information about the company and its products can be found at http://www.bandainamcoent.com.

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