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Online Game Support Jobs (NOW HIRING)

As a Senior Online Game Services Engineering Lead for teamLFG, you will design and build the core ... Directly manage and lead several engineers, providing support, technical mentorship, constructive ...

As a Senior Online Game Services Engineering Lead for teamLFG, you will design and build the core ... Directly manage and lead several engineers, providing support, technical mentorship, constructive ...

As a Player Support Agent, you are often the fi rst person a player reaches when something goes ... Live-service games, mobile games, MMOs, online games, or multiplayer communities. * Working against ...

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Spark is a platform and online game engine supporting both internal and external titles. Responsibilities- Continually seek to understand the challenges facing game developers and players ...

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Online Game Support information

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$12

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$43

How much do online game support jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for online game support in the United States is $21.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What cities are hiring for Online Game Support jobs?

Cities with the most Online Game Support job openings:

What are popular job titles related to Online Game Support jobs?

For Online Game Support jobs, the most frequently searched job titles are:

Infographic showing various Online Game Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $45,486 per year, or $21.9 per hour.

Customer Game Support

Austin, TX

Diversified Sourcing Solutions
Recruiting and Staffing Services • 51 - 200 employees

$12/hr

Full-time

Re-posted 28 days ago


Job description

Location: Remote in TEXAS ONLY
Starting pay: $12/hr
Full-Time Position. Must have open availability. 

CUSTOMER SERVICE AGENT
Our Customer Service Agents are responsible for maintaining positive relationships with our game
players by helping them with their requests with speed, expertise, courtesy, and enthusiasm.  This
includes a wide variety of gameplay needs, technical advice, account billing requests, and product
information.  Successful candidates will typically have a positive attitude, passion for gaming, analytical
thinking, computer savvy, and experience in customer service contact centers.  We offer a fun, exciting,
and challenging environment in one of the most energizing gaming organizations in the industry!

RESPONSIBILITIES
- Interact with our customers in all of our gaming environments to promote customer satisfaction
- Handle customer requests for our entire catalog of products and services, including:
- Help with Product information, Account Billing requests, Technical help, Gameplay
help
- A mix of Email, Chat and Social networking
- Maintain a working knowledge of our products and services
- Standard console and PC products
- Massively Multiplayer Online games
- Other online services
- All current gaming platforms (mostly Xbox, PlayStation, Windows PCs)
- Contribute to record keeping knowledge management for product knowledge bases
- Create, edit, review, and publish content for the Customer Services department in response to
requests from internal stakeholders/external users
- Maintain accuracy, relevancy of all internal/external content

REQUIREMENTS
- Strong English language fluency
- Have excellent verbal and written communication skills [English]
- Have excellent editorial skills with the ability to write clearly for a diverse audience
- Strong customer service ethic, positive attitude, and enthusiasm
- Creative and analytical thinking
- Professional communications skills
- Passion for gaming
- Familiarity with online environments and social networks
- Technical troubleshooting ability with Microsoft Windows operating system
- Familiarity with productivity software, including Microsoft Office products
- Good typing skills

PLUSES
- Experience in entertainment software industry
- Knowledge and passion for massively multiplayer online games
- 1+ years writing/editing/technical communication experience
- Familiarity with MacOS or Mobile operating systems

Company Description

Connecting Companies with Good Employees, and Employees with Good Companies!!