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Online Game Master Jobs (NOW HIRING)

Churchill Downs Incorporated

Scrum Master

Louisville, KY · On-site

$47 - $63/hr

TwinSpires is the premier online horse racing wagering platform in the United States. TwinSpires is ... Ability to be licensed as an Employee by various racing and gaming jurisdictions in which we ...

Churchill Downs Incorporated

Scrum Master

Louisville, KY · On-site

$47 - $63/hr

TwinSpires is the premier online horse racing wagering platform in the United States. TwinSpires is ... Ability to be licensed as an Employee by various racing and gaming jurisdictions in which we ...

KONAMI GAMING INC

Senior Art Designer

Las Vegas, NV

  • Medical

  • Retirement

  • PTO

Researching via online methods (e.g., YouTube) to build familiarity with the industry. Attends and ... gaming industry (5-7 years if Master's Degree). * Expert life drawing skills and experience.

Konami Gaming, Inc

Senior Art Designer

Las Vegas, NV · On-site

$90K - $110K/yr

  • Medical

  • Retirement

  • PTO

Researching via online methods (e.g., YouTube) to build familiarity with the industry. Attends and ... gaming industry (5-7 years if Master's Degree). * Expert life drawing skills and experience.

RubinBrown

Manager, Assurance Services - Gaming

Las Vegas, NV · Hybrid

$104K - $125K/yr

... online gaming clients while serving as a trusted advisor to your clients. This role offers the ... Master's degree preferred. * Active CPA required. * Progressive public accounting experience ...

TestingXperts

Information Architect

Renton, WA · On-site

... master data management initiatives from the ground up 5+ years technology and architecture ... with online gaming or other high volume, consumer experience platform services a major plus ...

RubinBrown

Manager, Assurance Services - Gaming

Las Vegas, NV · On-site

$104K - $125K/yr

... online gaming clients while serving as a trusted advisor to your clients. This role offers the ... Master's degree preferred. * Active CPA required. * Progressive public accounting experience ...

XOTIC PC

Customer Service & Sales Online

Lincoln, NE · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Do you love gaming, solving problems, and helping people get the most out of their setups? At XOTIC ... If you're ready to deliver great customer experiences, master multitasking, and use tech like ...

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Online Game Master information

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How much do online game master jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for online game master in the United States is $20.94, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $23.80 per hour, depending on experience, location, and employer.

What are the typical responsibilities and challenges an online game master faces during a workday?

As an Online Game Master, you'll spend your days monitoring in-game activity, responding to player inquiries or complaints, resolving disputes, and enforcing community guidelines. You may also investigate reports of cheating or inappropriate behavior and help test new game features or updates before release. A common challenge is handling high volumes of support tickets or difficult interactions calmly and fairly, while maintaining a positive experience for all players. You'll work closely with other game masters, community managers, and technical support staff to ensure a consistent player experience and uphold the quality standards of the game environment.

What are the key skills and qualifications needed to thrive as an online game master, and why are they important?

To thrive as an Online Game Master, you need strong knowledge of the game's mechanics, customer support experience, and excellent problem-solving abilities, usually supported by familiarity with the specific game and its community guidelines. Experience with ticketing systems, in-game moderation tools, and sometimes live chat or voice communication platforms is often required. Superior communication skills, patience, and the ability to handle conflict constructively make someone stand out in this role. These skills ensure that game environments remain safe and enjoyable, and that player concerns are addressed efficiently and professionally.

Can you be an online game master as a job?

An online game master is a role that involves moderating and managing online gaming communities, assisting players, and enforcing game rules. It typically requires good communication skills, familiarity with the game platform, and sometimes specific certifications or training. Many online game masters work remotely, often on flexible schedules, and the position may be part-time or full-time depending on the employer.

Do online game masters get paid?

Online game masters are typically paid employees or contractors who earn wages or stipends for managing and moderating online gaming communities. Compensation varies depending on the employer, experience, and responsibilities, and may include hourly pay, salaries, or bonuses. Many roles also require strong communication skills and familiarity with gaming platforms or tools.

What is an online game master?

An Online Game Master (GM) is responsible for moderating and managing online multiplayer games, ensuring a fair and enjoyable experience for players. Their duties often include enforcing game rules, addressing player concerns, resolving disputes, and sometimes hosting in-game events. GMs may also report bugs, assist with customer support, and help maintain community engagement. This role requires strong communication skills, problem-solving abilities, and a deep understanding of the game they oversee.

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What are the most commonly searched types of Game Master jobs?

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What states have the most Online Game Master jobs?

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Online Game Master jobs near you
Infographic showing various Online Game Master job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 62% Full Time, 34% Part Time, 1% Temporary, and 2% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $43,561 per year, or $20.9 per hour.

Scrum Master

Churchill Downs Incorporated

Louisville, KY • On-site

$47 - $63/hr

Full-time

Posted 24 days ago

Job description

TwinSpires is the premier online horse racing wagering platform in the United States. TwinSpires is owned and operated by Churchill Downs, Inc., and is the official online betting partner of the Kentucky Derby, bringing you more than 148 years of wagering experience. Players can wager through the TwinSpires desktop, mobile, and app-based advance-deposit wagering platforms as well as at retail locations and race tracks across the country.

JOB SUMMARY

The Scrum Master will be responsible for facilitating a Scrum team to deliver software for the business. The Scrum Master will help guide and coach the team and the organization in Agile practices. They will act as facilitators and process stewards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

A Team-based servant leader who leads by example.
Strongly supporting the Product Manager and Development Team in their progress toward the iteration and release goal.
Guiding and coaching the Scrum Team and the organization on how to use Agile/Scrum/Lean practices at the enterprise level, including agile principles and practices.
Guiding and coaching both the Scrum Team and the Development team on how to get the most out of self-organization.
Facilitates all team meetings, including daily stand-up, iteration planning, team demo, retros, and more.
Removing impediments so the team can remain focused on achieving objectives.
Facilitating discussion, decision-making, and conflict resolution.
Assisting with internal and external communication, improving transparency, and disseminating information.
Supporting and educating the Product team, especially on refining (aka grooming) and managing the product backlog.
Coordinate with other Scrum teams, DevOps, Release, PMs, and Leadership teams.
Enjoy coaching and mentoring a team to maximize progress and potential.
Motivated and driven, with the ability to influence and lead teams to success using Agile/Scrum/Lean practices.
Other duties as assigned by Management.

REQUIRED SKILLS AND ABILITIES

Excellent communication, interpersonal, organizational, facilitation, presentation, and team-building skills.
In-depth knowledge of enterprise-level agile practices, including but not limited to SAFe.
Experience with Jira or other Agile Management tools.
Excellent verbal and written communication skills.
Proficient in Microsoft Office Suite or related software.
Organizational skills with attention to detail.
Ability to identify and address users' needs.
Thorough understanding of software development best practices and procedures.
Ability to manage time and prioritize tasks.
Ability to be licensed as an Employee by various racing and gaming jurisdictions in which we operate, as required.

EDUCATION AND EXPERIENCE

First-level Scrum Master certification (PSM I, CSM)
5+ years' experience working as a Scrum Master for a team.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

The following physical and mental demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    1. While performing the duties of this job, the employee is frequently required to sit, sometimes for prolonged periods while working at a desk, on the phone, and/or on the computer; type on a computer keyboard; use hands to finger, handle or feel; talk or hear; reach with hands or arms; walk or stand; and perform some repetitive motion activities.
    2. Specific vision abilities required by this job include close vision, color vision, color differentiation, peripheral vision, depth perception, and ability to adjust focus.
    3. This position requires the ability to work effectively as part of a team; and concentrate on a variety of details when faced with interruptions and changing work priorities.
    4. The mental demands are representative of those that must be met by an employee to successfully perform the essential functions, as described above, including but not limited to: demonstrated ability to anticipate and solve practical problems or resolve issues; reason, calculate figures and amounts; collect, interpret, and/or analyze complex data and information, and draw valid conclusions; interpret procedures and policies; and meet schedules in a dynamic and sometimes demanding work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

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