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Online Customer Service Jobs in Bothell, WA (NOW HIRING)

Natural Factors

Customer Service Representative

Monroe, WA · On-site

$21 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Accurately and efficiently process customer orders received by fax/email/online and/or EDI within 24-hour turnaround * Collaborate with outside sales representatives to provide best-in-class service ...

Sherwin-Williams

Customer Service Specialist

Silverdale, WA · On-site

$23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Specialists are tasked with achieving excellent customer service, while ... Step 1 - Online Application Find the role(s) that interest you on our Careers page: Set aside 15 ...

Sherwin-Williams

Customer Service Specialist

Renton, WA · On-site

$23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Specialists are tasked with achieving excellent customer service, while ... Step 1 - Online Application Find the role(s) that interest you on our Careers page: Set aside 15 ...

Horizon Distributors

Customer Service Representative

Bellevue, WA · On-site

$22 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Customer Service Representative (CSR) empowers our customers to build, manage and grow ... We offer continuous learning - locally in sales center training sessions, virtually in our online ...

Pool Company

Customer Service Representative

Bellevue, WA · On-site

$22 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative Location: Horizon Bellevue, WA - H510; 11135 NE 33rd Place Bellevue ... We offer continuous learning - locally in sales center training sessions, virtually in our online ...

Poolcorp

Customer Service Representative

Bellevue, WA

$22 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Job The Customer Service Representative (CSR) empowers our customers to build, manage and grow ... We offer continuous learning - locally in sales center training sessions, virtually in our online ...

Valvoline

Customer Service Advisor

Bremerton, WA · On-site

$20.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... Tuition and certification assistance and access to a FREE online university * Medical and ...

VIOC

Customer Service Advisor

Bremerton, WA · On-site

$20.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... Tuition and certification assistance and access to a FREE online university * Medical and ...

Sherwin-Williams

Customer Service Specialist

Kirkland, WA · On-site

$23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Specialists are tasked with achieving excellent customer service, while ... Step 1 - Online Application Find the role(s) that interest you on our Careers page: Set aside 15 ...

Sherwin-Williams

Customer Service Specialist

Silverdale, WA · On-site

$23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Specialists are tasked with achieving excellent customer service, while ... Step 1 - Online Application Find the role(s) that interest you on our Careers page: Set aside 15 ...

Valvoline

Customer Service Advisor

Bremerton, WA · On-site

$20.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... Tuition and certification assistance and access to a FREE online university * Medical and ...

Poolcorp

Customer Service Representative

Bellevue, WA

$22 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Job The Customer Service Representative (CSR) empowers our customers to build, manage and grow ... We offer continuous learning - locally in sales center training sessions, virtually in our online ...

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Showing results 21-40

All JobsOnline Customer Service JobsOnline Customer Service Jobs in Bothell, WA

Online Customer Service information

See Bothell, WA salary details

$11

$21

$30

How much do online customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for online customer service in Bothell, WA is $21.37, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.75 per hour, depending on experience, location, and employer.

What is an online customer service representative?

An online customer service representative is a professional who assists customers primarily through digital channels such as email, chat, and social media. Their main duties include answering questions, resolving issues, processing orders, and providing information about products or services. They play a crucial role in maintaining customer satisfaction and representing the company's brand online. Online customer service representatives often use specialized software to track interactions and ensure timely, effective support.

What are the key skills and qualifications needed to thrive as an online customer service representative?

To thrive as an Online Customer Service Representative, you need strong communication skills, problem-solving abilities, and a basic understanding of customer service principles, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat tools, and ticketing systems is often required. Patience, empathy, and adaptability are essential soft skills for handling diverse customer interactions and resolving issues effectively. These skills ensure efficient support, high customer satisfaction, and positive brand representation in a digital environment.

What are some common challenges faced by online customer service representatives, and how can they be managed effectively?

Online customer service representatives often encounter challenges such as handling difficult customers, managing high volumes of inquiries, and adapting to rapidly changing products or policies. To manage these effectively, it’s important to develop strong communication and problem-solving skills, stay updated on product knowledge, and utilize support tools and resources provided by the company. Many organizations also offer regular training and encourage collaboration with team members to share solutions and best practices.

What is the difference between Online Customer Service vs Call Center Customer Service?

AspectOnline Customer ServiceCall Center Customer Service
Work EnvironmentRemote, digital platformsCall centers, phone-based
Required SkillsWritten communication, tech proficiencyVerbal communication, listening skills
Common CertificationsCustomer service certifications, tech toolsCustomer service certifications, language skills
Industry UsageRetail, tech, e-commerceTelecommunications, retail, finance

Online Customer Service primarily involves assisting customers via digital channels like chat, email, or social media, focusing on written communication. Call Center Customer Service typically involves handling customer inquiries over the phone, emphasizing verbal skills. Both roles require customer service experience and certifications but differ mainly in communication methods and work environment.

How do you become an online customer service agent?

To become an online customer service agent, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or chat platforms. Some roles may require previous experience in customer support or related fields, and training is often provided by the employer.

How to become a customer service online?

To become a customer service online representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with computer and internet use. Many roles require experience with customer management software or live chat tools, and some employers may prefer certifications in customer service or related fields. Building good problem-solving abilities and a professional online presence can also improve your chances of securing such positions.

What are the most commonly searched types of Customer Service jobs in Bothell, WA?

The most popular types of Customer Service jobs in Bothell, WA are:

What cities near Bothell, WA are hiring for Online Customer Service jobs?

Cities near Bothell, WA with the most Online Customer Service job openings:

Online Customer Service jobs near you
Infographic showing various Online Customer Service job openings in Bothell, WA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $44,444 per year, or $21.4 per hour.

Customer Service Representative

Factors Group of Nutritional Companies

Monroe, WA • On-site

$21 - $26/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Are you a detail-oriented and customer-focused professional looking for an exciting opportunity? We are seeking a Customer Service Representative to join our team! In this role, you will be responsible for processing customer orders accurately and efficiently while delivering industry-leading service. You will also provide essential information about our products, promotions, and services to both internal and external customers. If you thrive at problem-solving, and are passionate about providing exceptional customer experiences, we'd love to hear from you!
We are a growing company and a leading manufacturer of nutritional supplements, dedicated to enhancing the wellbeing of our customers.
This position pays: $21.00-$26.00/hour
A Day In The Life of A Customer Service Representative:
  • Answer customer calls in a professional, timely and friendly manner to process orders, provide promotional information, and advise of out of stocks
  • Handle customer complaints by providing solutions, often within a time limit to ensure the customer is satisfied
  • Verify customer account details, including address, alternate shipping address, etc.
  • Accurately and efficiently process customer orders received by fax/email/online and/or EDI within 24-hour turnaround
  • Collaborate with outside sales representatives to provide best-in-class service to retail customers (or accounts)
  • Work closely with Customer Service team, Sales Representatives, Accounts Receivable and the Shipping department to ensure orders are entered and processed within 24-hour turnaround period
  • Work with Finance team to resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding, and adjusting bills (invoices vs bills or balances)
  • You will work a set schedule of Monday to Friday 8:00am - 4:30pm
  • This is a hybrid position (3 days onsite, 2 days remote) based in Monroe, WA, but with the expectation to work fully onsite for the first 90 days

What We're Looking For From You:
  • Minimum of 2-3 years in customer service and data entry
  • Proficiency in computer applications, including Microsoft Office (Word, Excel, SharePoint, Outlook, Teams)
  • Detail-oriented with professional appearance and communication skills - written, verbal, and non-verbal
  • Proven ability to deal with high profile accounts and customers, with high success rate of resolving customer issues
  • Skilled in providing outstanding customer service to both internal and external customers
  • Calm and comfortable with change in a deadline-driven environment

What You Should Know About Us:
  • Challenge yourself by working in a fast-paced work environment
  • Work for a company that cares about its staff and has a meaningful mission to improve the lives and well-being of its customers
  • A chance to work on process improvement initiatives and contribute to sustainability efforts
  • A dynamic and collaborative work environment where your expertise makes a real impact
  • Work in a facility where safety and cleanliness are highly regarded

Our Team's Favorite Perks And Benefits:
  • A competitive total compensation package
  • Best in class benefits because we care about your health and wellness!
  • Physical Health
  • Outstanding medical, dental, vision plans
  • Health and dependent FSA
  • Employer-paid life and long-term disability insurance
  • Financial Health
  • 401(k) with company match
  • Financial planning and education sessions
  • Discount on company products
  • Safety footwear allowance
  • Shift differentials for afternoon and night shift positions
  • On demand pay
  • Emotional Health
  • Wellness days - 10 days per year to use for personal days, mental health days, or sick days
  • Vacation days - 15 days per year
  • 10 paid holidays per year
  • Employee Assistance Program (EAP)
  • Employee appreciation events and lunches

This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Only electronic applications can be accepted. This position will close when a competitive candidate pool has been identified. We thank you all for your applications and a member of our team will contact you soon. All the best!
All Internal applicants will be given priority for consideration for the first five business days that this position is posted. After that five days, Internal applicants will be considered along with all other applicants; however, are guaranteed at minimum a call from the Talent Acquisition team.

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