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Online Customer Service Tech Jobs in Decatur, GA

Intuit Customer Service

Atlanta, GA ยท On-site +1

$15.50 - $21/hr

Smoothstar Tech is hiring qualified canindates for work from home customer service position with Intuit TurboTax for the tax season. . Agents will.serve customers by providing product and service ...

Service Tech 3-Refrigeration

Atlanta, GA ยท On-site

$30 - $50/hr

As a large company serving diverse customers, we invest in our team with: * Competitive ... Access to state-of-the-art facilities and paid online training. * Comprehensive Benefits: Medical ...

Service Tech 3-Refrigeration

Atlanta, GA ยท On-site

$30 - $50/hr

As a large company serving diverse customers, we invest in our team with: * Competitive ... Access to state-of-the-art facilities and paid online training. * Comprehensive Benefits: Medical ...

Explaining repairs and services to customers courteously, over the phone and in-person ... Maintaining a safe working environment and practicing safe working habits including complying with ...

Explaining repairs and services to customers courteously, over the phone and in-person ... Maintaining a safe working environment and practicing safe working habits including complying with ...

In addition, Service Technicians act as a technical resource for our customers and our sales force. This position works independently or in small teams in a field service environment, and is a ...

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Online Customer Service Tech information

See Decatur, GA salary details

$10

$19

$30

How much do online customer service tech jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for online customer service tech in Decatur, GA is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $21.83 per hour, depending on experience, location, and employer.

What is the difference between Online Customer Service Tech vs Customer Support Specialist?

AspectOnline Customer Service TechCustomer Support Specialist
CredentialsHigh school diploma or equivalent; technical certificationsHigh school diploma; customer service training
Work EnvironmentRemote, online platforms, chat, emailRemote or on-site, call centers, email, chat
Industry UsageTech companies, e-commerce, service providersRetail, telecom, software companies
Common Search IntentTechnical support, troubleshooting, online assistanceCustomer inquiries, issue resolution, product info

The Online Customer Service Tech primarily focuses on technical support and troubleshooting via online channels, often requiring technical certifications. Customer Support Specialists handle general customer inquiries and issue resolution, often in retail or service industries. Both roles are customer-facing but differ in technical complexity and work environment.

What are popular job titles related to Online Customer Service Tech jobs in Decatur, GA? For Online Customer Service Tech jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Online Customer Service Tech jobs in Decatur, GA look for? The top searched job categories for Online Customer Service Tech jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Online Customer Service Tech jobs? Cities near Decatur, GA with the most Online Customer Service Tech job openings:
Infographic showing various Online Customer Service Tech job openings in Decatur, GA as of June 2026, with employment types broken down into 2% As Needed, 51% Full Time, 45% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.

Intuit Customer Service

Smoothstar Tech

Atlanta, GA โ€ข On-site, Remote

$15.50 - $21/hr

Full-time

Posted 29 days ago


Job description

Smoothstar Tech is hiring qualified canindates for work from home customer service position with Intuit TurboTax for the tax season.. Agents will.serve customers by providing product and service information; resolving product and service issues.
Customer Service Representative Job Duties:
  • Interact with Turbo Tax customers via phone, focusing on tax related questions, data entry and navigation.
  • Research, analyze and determine an appropriate course of action for TurboTax customers.
  • Be a positive representative for Intuit and the Turbo Tax product; take a caring and empathetic approach to customer interactions.
  • Articulate how to use the TurboTax product accurately and efficiently resolve customer inquiries on the first contact.
  • Provide quality customer service while demonstrating the ability to effectively troubleshoot and resolve advanced technical inquires.
  • Act as a technical resource when assisting customers to resolve problems with devices and equipment.
  • Provide support via phone and/or SmartLook one-way video and screen share technology.

Customer Service Representative Job Qualifications:
  • 1 year of customer:service call center, retail or helpdesk.
  • Excellent technical and customer service skills - passion for providing the BEST customer experience.
  • Must have extensive experience with Windows OS, web browsing, email, and various software applications..
  • Provide quality customer service while demonstrating the ability to effectively troubleshoot and resolve advanced technical inquires.
  • Must be able to efficiently navigate through menus & options on desktop devices while describing those actions verbally to customer.
  • Excellent written and verbal communication skills and excellent phone etiquette (Clear crisp speech).
  • Requires strong active listening skills to accurately paraphrase a customer conversation.
  • Ability to begin servicing the program immediately after the call center owner or its agent certifies for a period of 90 days thereafter and meet the minimum service interval requirement.