ZipRecruiter

Log In

1

Online Customer Service Representative Jobs in Rice Lake, WI

Rice Lake

Technical Customer Service Rep

Rice Lake, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At RLWS, the Technical Customer Service Representative performs a variety of Inside Sales duties related to the technical application of our products. Responsibilities include responding to customer ...

Rice Lake

Customer Support Representative

Rice Lake, WI · On-site

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At RLWS, the Customer Support Representative provides a broad range of customer service and administrative support to both external customers and internal departments throughout the organization. A ...

Circle K Stores, Inc.

Team Member

Ladysmith, WI · On-site

$14.75 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Team Member

Ladysmith, WI · On-site

$14.75 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K Stores, Inc.

Team Member

WI · On-site

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Rice Lake

Customer Service Technician

Rice Lake, WI · On-site

$17 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At RLWS, the Customer Service Technician will courteously and professionally represent Rice Lake Weighing Systems by identifying the customer's needs, handling that need with a total understanding of ...

Wayne's Foods Plus

Cashier/Customer Service

Luck, WI · On-site

$11.50 - $15.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for an individual who is strong in customer service and can represent the company while working in our front-end and customer service area. This candidate must enjoy interacting with ...

Dicks Fresh Market

Cashier/Customer Service

Luck, WI · On-site

$11.50 - $15.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for an individual who is strong in customer service and can represent the company while working in our front-end and customer service area. This candidate must enjoy interacting with ...

Sherwin-Williams

Customer Service Specialist

Rice Lake, WI · On-site

$17.02 - $18/hr

  • Medical

  • Retirement

Customer Service Specialists are tasked with achieving excellent customer service, while ... Step 1 - Online Application Find the role(s) that interest you on our Careers page: Set aside 15 ...

Nilssen Group

Cashier/Customer Service

Luck, WI · On-site

$11.50 - $15.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for an individual who is strong in customer service and can represent the company while working in our front-end and customer service area. This candidate must enjoy interacting with ...

Sherwin-Williams

Customer Service Specialist

Rice Lake, WI · On-site

$16.75 - $22.25/hr

  • Medical

  • Retirement

Customer Service Specialists are tasked with achieving excellent customer service, while ... Step 1 - Online Application Find the role(s) that interest you on our Careers page: Set aside 15 ...

next page

Showing results 1-20

All JobsOnline Customer Service Representative JobsOnline Customer Service Representative Jobs in Rice Lake, WI

Online Customer Service Representative information

See Rice Lake, WI salary details

$9

$18

$26

How much do online customer service representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for online customer service representative in Rice Lake, WI is $18.50, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.58 per hour, depending on experience, location, and employer.

What is the difference between Online Customer Service Representative vs Customer Support Specialist?

AspectOnline Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may require customer service certificationsSimilar credentials; often similar certifications or experience needed
Work EnvironmentRemote or call center setting, handling online inquiriesRemote or office-based, providing support via chat, email, or phone
Industry UsageCommon in retail, tech, and service industriesUsed across various sectors including tech, healthcare, and retail
Search & Comparison IntentOften compared for entry-level customer support rolesCompared for specialized or technical support roles

The Online Customer Service Representative and Customer Support Specialist roles share many similarities, including credentials, work environment, and industry usage. The main difference lies in the scope and specialization, with Customer Support Specialists often handling more technical or complex issues. Both roles are vital for customer satisfaction and frequently searched for by job seekers in customer service fields.

What are the key skills and qualifications needed to thrive as an online customer service representative?

To thrive as an Online Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, live chat tools, and ticketing systems is typically required. Patience, empathy, and adaptability are vital soft skills for effectively addressing diverse customer needs and concerns in a virtual environment. These qualities ensure efficient issue resolution, positive customer experiences, and contribute to overall company reputation and retention.

What does an online customer service representative do?

An Online Customer Service Representative assists customers by answering inquiries, resolving issues, and providing support through digital channels such as email, live chat, or social media. They help customers with product information, order status, returns, and troubleshooting. Their goal is to ensure a positive customer experience, build trust, and maintain customer satisfaction. They may also document interactions and escalate complex issues to higher-level support when necessary.

How do online customer service representatives typically handle high volumes of customer inquiries, and what support systems are in place to assist them?

Online Customer Service Representatives often manage high volumes of customer inquiries by utilizing support tools such as ticketing systems, live chat platforms, and knowledge bases. They work closely with team leads and other representatives to prioritize urgent issues and ensure timely responses. Regular training and clear escalation procedures help them address complex cases efficiently. Additionally, many companies provide real-time support from supervisors and access to comprehensive FAQs, ensuring representatives can deliver accurate information while maintaining a positive customer experience.
What are the most commonly searched types of Customer Service Representative jobs in Rice Lake, WI? The most popular types of Customer Service Representative jobs in Rice Lake, WI are:
What are popular job titles related to Online Customer Service Representative jobs in Rice Lake, WI? For Online Customer Service Representative jobs in Rice Lake, WI, the most frequently searched job titles are:
What cities near Rice Lake, WI are hiring for Online Customer Service Representative jobs? Cities near Rice Lake, WI with the most Online Customer Service Representative job openings:
Online Customer Service Representative jobs near you
Infographic showing various Online Customer Service Representative job openings in Rice Lake, WI as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,473 per year, or $18.5 per hour.

Technical Customer Service Rep

Rice Lake

Rice Lake, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

For 80 years Rice Lake Weighing Systems has been a successful, growth-oriented company known as a leader in the weighing industry and our community. Located in scenic northwestern Wisconsin just 90 miles from Minneapolis, RLWS offers big city careers in a small-town atmosphere. We are currently seeking a Technical Customer Service Representative to join our team!
At RLWS, the Technical Customer Service Representative performs a variety of Inside Sales duties related to the technical application of our products. Responsibilities include responding to customer inquiries regarding order status, price, delivery, and assisting them in any customer service situation. This position ensures all customer interactions are conducted in a professional and customer-friendly manner. Functions as a member of a team that provides combined effort to exceed customer expectations.
  • Qualified applicants will have at least an Associate's Degree in a Technical field or two (2) or more years of technical experience.
  • Two (2) or more years of customer service experience; experience in phone-based service setting is a plus.
  • High level of interpersonal skills: influencing, resolving conflict, and creative problem-solving skills
  • Must work well under pressure and maintain professionalism during demanding situations
  • Must be self-motivated, confident, highly dependable, and have solid follow- up skills
  • Excellent organizational skills and computer & keyboarding skills
  • Strong math skills to calculate figures and amounts such as discounts, percentages
  • Exceptional verbal and written communication
  • Ability to interact with other departments to gain access to necessary information and be able to multitask
  • Ability to respond to needs of customers in a timely and value-added manner
  • Professional telephone presence and ability to respond to customers in a timely and value-added manner
  • Valid Driver's License

RLWS is a successful, energetic, customer-driven organization that offers competitive wages, great working conditions, medical, dental, vision, flexible spending, disability, life, Paid-time Off (PTO), holidays, 401k, 401k matching and wellness benefit programs.
Rice Lake Weighing Systems is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
Rice Lake Weighing Systems is a Substance-Free Workplace and requires pre-employment and for-cause drug screens.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply