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Online Customer Service Rep Jobs in Riverside, CA

Circle K

Customer Service Representative

Orange, CA · On-site

$17 - $23.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Corona, CA · On-site

$16.50 - $22.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Chino, CA · On-site

$16.25 - $22/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Redlands, CA · On-site

$16 - $22/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Irvine, CA · On-site

$17.25 - $23.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

DXP

Customer Service Representative

Ontario, CA

$23 - $26/hr

Under the direction of the Customer Service Manager, the Customer Service Representative will be responding to customer inquiries regarding company products and services, processing customer phone ...

Circle K

Customer Service Representative

Lake Elsinore, CA · On-site

$16.25 - $22.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Riverside, CA · On-site

$16.75 - $22.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Corona, CA · On-site

$16.50 - $22.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

QDIStone

Customer Service Rep

Anaheim, CA

$16.75 - $22.75/hr

Customer Service Representative We are currently seeking a talented Customer Service Rep to work in our Phoenix showroom. This would be a non-supervisory position but will be a very vital part of our ...

U-Haul

Customer Service Representative

Ontario, CA · On-site

$16.90 - $17.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Tustin, CA · On-site

$19 - $20/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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All JobsOnline Customer Service Rep JobsOnline Customer Service Rep Jobs in Riverside, CA

Online Customer Service Rep information

See Riverside, CA salary details

$10

$19

$28

How much do online customer service rep jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for online customer service rep in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What does an online customer service rep do?

An Online Customer Service Representative assists customers through digital channels such as email, live chat, and social media. Their main duties include answering customer inquiries, resolving issues, processing orders, and providing product or service information. They act as the bridge between the company and its customers, ensuring a positive experience and maintaining customer satisfaction. This role requires excellent communication skills, patience, and the ability to handle multiple tasks simultaneously.

Can you work from home as an online customer service representative?

Yes, many online customer service representatives work remotely from home, using computers and communication tools like chat, email, or phone to assist customers. Employers often require reliable internet access and may provide training on specific software or platforms.

What are some common challenges faced by online customer service reps and how are they typically addressed?

Online Customer Service Reps often encounter challenges such as handling high volumes of inquiries, navigating difficult customer interactions, and managing multiple communication channels simultaneously. To address these, employers typically provide robust training in conflict resolution, time management, and the use of customer relationship management (CRM) systems. Additionally, most teams foster a supportive environment where reps can escalate complex issues to supervisors and collaborate with colleagues for solutions. Regular feedback sessions and access to knowledge bases also help reps stay effective and confident in their roles.

What are the key skills and qualifications needed to thrive as an online customer service rep?

To thrive as an Online Customer Service Rep, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is common in this role. Patience, active listening, and a customer-centric attitude make someone stand out in this position. These skills and qualities are crucial for efficiently resolving customer issues, maintaining satisfaction, and supporting company reputation in a digital environment.

What is the difference between Online Customer Service Rep vs Call Center Agent?

AspectOnline Customer Service RepCall Center Agent
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentRemote or office-based, primarily online communicationCall centers, often office-based, handling phone calls
Industry UsageRetail, tech support, e-commerce, service industriesTelecommunications, insurance, banking, customer support
Search & Comparison IntentYesYes

Online Customer Service Reps primarily communicate via chat, email, or online platforms, focusing on digital interactions. Call Center Agents handle customer inquiries mainly through phone calls, often in a call center setting. While both roles require strong communication skills and customer service experience, their work environments and communication methods differ. Understanding these differences helps job seekers find roles that match their skills and preferences.

What are the most commonly searched types of Customer Service Rep jobs in Riverside, CA? The most popular types of Customer Service Rep jobs in Riverside, CA are:
What are popular job titles related to Online Customer Service Rep jobs in Riverside, CA? For Online Customer Service Rep jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Online Customer Service Rep jobs in Riverside, CA look for? The top searched job categories for Online Customer Service Rep jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Online Customer Service Rep jobs? Cities near Riverside, CA with the most Online Customer Service Rep job openings:
Online Customer Service Rep jobs near you
Infographic showing various Online Customer Service Rep job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $40,789 per year, or $19.6 per hour.

Customer Service Representative

SBM Management Services

Santa Ana, CA • On-site

$16.90 - $17/hr

Other

Re-posted 5 days ago

SBM Management Services rating

5.7

Company rating: 5.7 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

203rd of 251 rated facilities management

Job description

Title:
Customer Service Representative
Job Description:
Job Overview
The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned.
Roles & Responsibilities
To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
  • Perform janitorial duties
  • Perform all duties listed on the daily schedule
  • Operate motorized cleaning equipment
  • Maintain daily upkeep of assigned area
  • Report incidents and hazardous conditions to supervisor
  • Comply with safety rules, policies, and procedures
  • Perform work assignments in a team with other employees
  • Perform repetitive tasks
  • Maintain clean work area
  • Follow all protocols, company procedures, policies, and rules
  • Take direction and respond to supervision
  • Talk with lead, supervisor, co-workers, managers, and customers in a professional manner
  • Fill in during staff shortage
  • Support shift lead in completing punch-list items
  • Use proper personal protective equipment
  • Present a professional appearance and conduct
  • Understand customer service and satisfaction
  • Understand reporting systems, and of the environment
Qualification
To perform this job successfully, an individual must be able to perform each essential duty satisfac
torily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/ or Experience: No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.
Certificates, Licenses, Registrations: May be required to have a valid driver's license. Completed all safety and task training certification. May be required to be forklift certified.
Knowledge, Skills, and Abilities:
Bilingual a plus
Ability to read and interpret instructions, procedures, manuals, and other documents
Strong verbal and written communication skills.
Knowledge of cleaning methods and equipment and willing to share with team.
Knowledge of the upkeep and care of the cleaning equipment.
Knowledge of cleaning compounds and chemicals, and their safe, efficient use.
Supervisory Responsibilities
This position has no supervisory responsibilities.
Physical Demands & Work Environment
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Compensation and Shift:
$16.90-$17.00 per hour
Monday-Friday 4:00AM-12:30PM
Benefits:
SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:
www.sbmmanagement.com/careers Careers - SBM
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.

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