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Online Customer Service Rep Jobs in Ripley, MS (NOW HIRING)

Customer Service Representative

New Albany, MS

$12.75 - $17.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Customer Service Rep(05957) - 805 City Ave

Ripley, MS · On-site

$14.50 - $19.75/hr

Job Duties include making pizzas and other products, oven tending, take orders, assist customers, prep product for rush, and clean equipment and store daily Qualifications Additional Information ...

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Online Customer Service Rep information

See Ripley, MS salary details

$8

$17

$24

How much do online customer service rep jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for online customer service rep in Ripley, MS is $17.13, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $19.04 per hour, depending on experience, location, and employer.

What does an Online Customer Service Representative do?

An Online Customer Service Representative assists customers through digital channels such as email, live chat, and social media. Their main duties include answering customer inquiries, resolving issues, processing orders, and providing product or service information. They act as the bridge between the company and its customers, ensuring a positive experience and maintaining customer satisfaction. This role requires excellent communication skills, patience, and the ability to handle multiple tasks simultaneously.

How to be an online customer service rep?

To become an online customer service representative, you typically need strong communication skills, proficiency with computers and customer service software, and the ability to handle inquiries professionally. Many employers prefer candidates with previous customer service experience or relevant certifications, and the role often requires working flexible hours or shifts. Training is usually provided by the employer to familiarize new reps with company policies and tools.

What are some common challenges faced by Online Customer Service Reps and how are they typically addressed?

Online Customer Service Reps often encounter challenges such as handling high volumes of inquiries, navigating difficult customer interactions, and managing multiple communication channels simultaneously. To address these, employers typically provide robust training in conflict resolution, time management, and the use of customer relationship management (CRM) systems. Additionally, most teams foster a supportive environment where reps can escalate complex issues to supervisors and collaborate with colleagues for solutions. Regular feedback sessions and access to knowledge bases also help reps stay effective and confident in their roles.

How to make 1000 a week remote?

An online customer service representative can earn $1,000 a week by working full-time hours, often 40 hours or more, and gaining experience or specialized skills such as technical support or multilingual communication. Increasing income may involve taking on multiple clients, working for higher-paying companies, or advancing to supervisory roles. Using tools like CRM software and maintaining strong communication skills can improve earning potential.

What are the key skills and qualifications needed to thrive as an Online Customer Service Rep, and why are they important?

To thrive as an Online Customer Service Rep, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is common in this role. Patience, active listening, and a customer-centric attitude make someone stand out in this position. These skills and qualities are crucial for efficiently resolving customer issues, maintaining satisfaction, and supporting company reputation in a digital environment.

What is the difference between Online Customer Service Rep vs Call Center Agent?

AspectOnline Customer Service RepCall Center Agent
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentRemote or office-based, primarily online communicationCall centers, often office-based, handling phone calls
Industry UsageRetail, tech support, e-commerce, service industriesTelecommunications, insurance, banking, customer support
Search & Comparison IntentYesYes

Online Customer Service Reps primarily communicate via chat, email, or online platforms, focusing on digital interactions. Call Center Agents handle customer inquiries mainly through phone calls, often in a call center setting. While both roles require strong communication skills and customer service experience, their work environments and communication methods differ. Understanding these differences helps job seekers find roles that match their skills and preferences.

What are the most commonly searched types of Customer Service Rep jobs in Ripley, MS? The most popular types of Customer Service Rep jobs in Ripley, MS are:
What are popular job titles related to Online Customer Service Rep jobs in Ripley, MS? For Online Customer Service Rep jobs in Ripley, MS, the most frequently searched job titles are:
What job categories do people searching Online Customer Service Rep jobs in Ripley, MS look for? The top searched job categories for Online Customer Service Rep jobs in Ripley, MS are:
What cities near Ripley, MS are hiring for Online Customer Service Rep jobs? Cities near Ripley, MS with the most Online Customer Service Rep job openings:
Customer Service Representative

Customer Service Representative

Circle K Stores, Inc.

New Albany, MS • On-site

$12.75 - $17.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 22 days ago


Circle K rating

4.9

Company rating: 4.9 out of 10

Based on 1,304 frontline employees who took The Breakroom Quiz

33rd of 46 rated convenience stores


Job description

Store 2721540: 505 Hwy 15 S, New Albany, Mississippi 38652
Shift Availability
Flexible Availability
Time Type
Customer Service Representative
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Customer Service Representative, you will enjoy:
  • Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
  • Flexible Schedules
  • Weekly Pay
  • Weekly Bonus Potential
  • Large, Stable Employer
  • Fast Career Opportunities
  • Work With Fun, Motivated People
  • Task Variety
  • Paid Comprehensive Training
  • 401K With a Competitive Company Match
  • Flexible Spending/Health Savings Accounts
  • Tuition Reimbursement

Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
  • Selling products to customers
  • Providing excellent customer care
  • Communication and friendly conversation
  • Performing at a quick pace while having fun
  • Working as part of a team to accomplish daily goals
  • Coming up with great ideas to solve problems
  • Thinking quickly and offering suggestions

Great if you have:
  • Retail and customer service experience
  • Sales associate or cashiering experience
  • High school diploma or equivalent
  • Motivation to advance in your career!
  • Willingness to learn and have fun!

Physical Requirements:
  • Ability to stand and/or walk for up to 8 hours
  • Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
  • Occasionally lift and/or carry up to 60 pounds from ground to waist level
  • Push/pull with arms up to a force of 20 pounds
  • Bend at the waist with some twisting up to one hour a shift
  • Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs

Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish

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About Circle K

Sourced by ZipRecruiter

Circle K Stores are owned by Alimentation Couche-Tard, the largest convenience store operator in Canada. We are recognized for our strong food service brands, Simply Great Coffee, and of course our icy cold, flavour abundant Frosters. Our innovative store design and merchandising is second to none.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Tempe, AZ, US