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Online Customer Service Rep Jobs in Boca Raton, FL

Real Floors

Customer Service Representative

Pompano Beach, FL · On-site

$15.50 - $21/hr

Customer Service Representative REPORTS TO: Customer Service Manager LOCATION: 3155 N Andrews Ave ... Process and manage incoming customer orders via phone, email, and our online portal. * Provide ...

Domino's Pizza

Customer Service Rep

Royal Palm Beach, FL · On-site

$15 - $20.25/hr

We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing ...

Domino's

Customer Service Rep

Royal Palm Beach, FL · On-site

$15 - $20.25/hr

We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing ...

Real Floors

Customer Service Representative

Pompano Beach, FL · On-site

$15 - $20.50/hr

Customer Service Representative REPORTS TO: Customer Service Manager LOCATION: 3155 N Andrews Ave ... Process and manage incoming customer orders via phone, email, and our online portal. * Provide ...

U-Haul

Customer Service Representative

Oakland Park, FL · On-site

$15 - $20.25/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

U-Haul

Customer Service Representative

West Park, FL · On-site

$14.75 - $20.25/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

U-Haul

Customer Service Representative

Tamarac, FL · On-site

$15.25 - $20.50/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

New

U-Haul

Customer Service Representative

Pompano Beach, FL · On-site

$15.50 - $21/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

NexGen Agency

Customer Service Representative

Boca Raton, FL

$15.25 - $20.75/hr

Customer Service Representative-Deerfield Beach, FL, Summary NexGen Agency is looking to hire outstanding Customer Service Representatives for our retail accounts. NexGen Agency is a fun, fast paced ...

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All JobsOnline Customer Service Rep JobsOnline Customer Service Rep Jobs in Boca Raton, FL

Online Customer Service Rep information

See Boca Raton, FL salary details

$9

$17

$25

How much do online customer service rep jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for online customer service rep in Boca Raton, FL is $17.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.86 per hour, depending on experience, location, and employer.

What does an online customer service rep do?

An Online Customer Service Representative assists customers through digital channels such as email, live chat, and social media. Their main duties include answering customer inquiries, resolving issues, processing orders, and providing product or service information. They act as the bridge between the company and its customers, ensuring a positive experience and maintaining customer satisfaction. This role requires excellent communication skills, patience, and the ability to handle multiple tasks simultaneously.

Can you work from home as an online customer service representative?

Yes, many online customer service representatives work remotely from home, using computers and communication tools like chat, email, or phone to assist customers. Employers often require reliable internet access and may provide training on specific software or platforms.

What are some common challenges faced by online customer service reps and how are they typically addressed?

Online Customer Service Reps often encounter challenges such as handling high volumes of inquiries, navigating difficult customer interactions, and managing multiple communication channels simultaneously. To address these, employers typically provide robust training in conflict resolution, time management, and the use of customer relationship management (CRM) systems. Additionally, most teams foster a supportive environment where reps can escalate complex issues to supervisors and collaborate with colleagues for solutions. Regular feedback sessions and access to knowledge bases also help reps stay effective and confident in their roles.

What are the key skills and qualifications needed to thrive as an online customer service rep?

To thrive as an Online Customer Service Rep, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is common in this role. Patience, active listening, and a customer-centric attitude make someone stand out in this position. These skills and qualities are crucial for efficiently resolving customer issues, maintaining satisfaction, and supporting company reputation in a digital environment.

What is the difference between Online Customer Service Rep vs Call Center Agent?

AspectOnline Customer Service RepCall Center Agent
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentRemote or office-based, primarily online communicationCall centers, often office-based, handling phone calls
Industry UsageRetail, tech support, e-commerce, service industriesTelecommunications, insurance, banking, customer support
Search & Comparison IntentYesYes

Online Customer Service Reps primarily communicate via chat, email, or online platforms, focusing on digital interactions. Call Center Agents handle customer inquiries mainly through phone calls, often in a call center setting. While both roles require strong communication skills and customer service experience, their work environments and communication methods differ. Understanding these differences helps job seekers find roles that match their skills and preferences.

What are popular job titles related to Online Customer Service Rep jobs in Boca Raton, FL? For Online Customer Service Rep jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Online Customer Service Rep jobs in Boca Raton, FL look for? The top searched job categories for Online Customer Service Rep jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Online Customer Service Rep jobs? Cities near Boca Raton, FL with the most Online Customer Service Rep job openings:
Online Customer Service Rep jobs near you
Infographic showing various Online Customer Service Rep job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $37,102 per year, or $17.8 per hour.

Customer Service Representative

Glass Doctor

Oakland Park, FL • On-site

$16 - $18/hr

Full-time

PTO

Re-posted 13 days ago

Glass Doctor rating

6.4

Company rating: 6.4 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

222nd of 363 rated vehicle maintenance

Job description

Do you love customer service and you've been doing
it for more than a year? Then keep
reading...
How about growing your skills and income at a
company where your attention to detail will be appreciated?
As an CSR, you will be helping our residential and
business customers, often in times when they need it most. When something cracks or shatters, you'll put
the customer at ease, making sure their home or business is safe and looking
good!
We invest in our people and will make sure you
have the training, tools, and process to be successful.
If you are looking for a place where your
expertise will be valued, you can grow in your career, and you have control
over your income, apply to Glass Doctor today!
Your Responsibilities as a CSR
As a Glass Doctor CSR, you are a vital part of our
team. You will be the person that provides top-notch customer service while
showing off your solid customer service skills.
Here's what you'll do:
• Receives incoming calls in a
professional and courteous manner, determines purpose of the call, and
collects/verifies contact information.
• Enter all relevant customer
information into the point-of-sale system
. Sets appointments for flat projects to
promptly close the sale.
• Assist Auto Glass Customers using open
ended questions to ensure Glass Doctor gets the best possible information about
the vehicle.
• Promptly responds to email requests to
secure the opportunity.
• Collect payment from customers for the
work performed.
Here's What You Need to Succeed as an CSR:
Excel at Exceptional Customer Service:
In this role, you are much more than just a customer service representative. You
are delivering an exceptionally high-quality customer experience.
We highly value the customer satisfaction surveys
and Google reviews that we get from our customers about the jobs
performed.
Have an Eye for Perfection:
You'll need a high level of attention to detail.
Identify Additional Opportunities to Help the Customer:
Our customers view you as the trusted expert to make the best recommendations for
their current and future needs.
Job Requirements
The following are the minimum requirements to be
considered for the CSR position at Glass Doctor:
• One year or more of customer service experience preferred
. Knowledge and understanding of the basic tools of the trade.
• Must be insurable with a valid driver's license and clean driving record to drive a company vehicle.
• Must be willing to complete a background check and drug screen.
• Strong organizational skills, able to multi-task, and can manage time.
• Outstanding phone skills.
• Strong computer and internet skills.
• Excellent interpersonal and communication skills (written and verbal).
This Job Is NOT For You If . . .
• You say things in your head like "A broken window - what's the big deal?" To
our customers, when glass breaks, it's an emergency and safety issue. We take it as seriously as they do.
• You think working Monday mornings is optional. But our customers depend on us
to show up as scheduled. Calling off work at the last-minute impacts not just
the customer but the whole team.
Here's How We Take Care of Our Employees:
• Flexible Schedule
• Paid Training
• Bonuses & Incentives
• PTO and Vacation
The pay range for this position is $16.00 to $18.00, depending on your level of experience as an CSR.
At Glass Doctor, you will be a valued part of our
team and community. By providing
continuing training, we will invest in you as you grow with us.
If you are ready to put your passion for customer
service and glass expertise to work, then what are you waiting for? APPLY
TODAY!

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