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Online Customer Service Agent Jobs in Trenton, NJ

Miele USA

Customer Service Agent

Princeton, NJ · Hybrid

$40K - $45K/yr

Service Support Agent The Service Support Agent delivers exceptional customer service to Miele consumers and business partners across multiple channels, including phone, e-mail, chat, and social ...

Liveops

Remote Customer Service Agent

Philadelphia, PA · Remote

$15.75 - $21/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Complete an online application. * Pass a background check (non-refundable processing fee applies)

Liveops

Remote Customer Service Agent

Levittown, PA · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Complete an online application. * Pass a background check (non-refundable processing fee applies)

Miele

Customer Service Agent

Princeton, NJ · Hybrid

$16.25 - $21.75/hr

The Service Support Agent delivers exceptional customer service to Miele consumers and business partners across multiple channels, including phone, e-mail, chat, and social media. This role focuses ...

Acumen Fiscal Agent

Client Services Agent

Trenton, NJ · Remote

$15.50 - $20.75/hr

Client Services Agent Change the world. Get paid for it. At Acumen, we're on a mission to help the ... of customer service principles. Join our dynamic team, where you can leverage your abilities to ...

Acumen Fiscal Agent

Client Services Agent

Trenton, NJ · Remote

$15.50 - $20.75/hr

Client Services Agent Change the world. Get paid for it. At Acumen, we're on a mission to help the ... of customer service principles. Join our dynamic team, where you can leverage your abilities to ...

UniFi

Airport Customer Service Agent - PHL

Philadelphia, PA

$15.75 - $21/hr

Airport Customer Service Agent - PHL Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ...

Unifi

Airport Customer Service Agent - PHL

Philadelphia, PA · On-site

$15.75 - $21/hr

General information Job Title Airport Customer Service Agent - PHL Date Friday, May 22, 2026 Entity Unifi Aviation, LLC State Pennsylvania City Philadelphia Base Pay Rate: $ 19.19 Full/Part Time ...

Acumen Fiscal Agent

Client Services Agent

Hamilton, NJ · Remote

$15.50 - $20.50/hr

Acumen Fiscal Agent is seeking a Client Services Agent to join our remote team. As a Client ... Previous experience in customer service or client support is preferred * Familiarity with financial ...

Acumen Fiscal Agent

Client Services Agent

Hamilton, NJ · Remote

$14.75 - $20/hr

About US Acumen Fiscal Agent began 30 years ago with a bold idea: There had to be a better, simpler ... Previous experience in customer service or client support is preferred * Familiarity with financial ...

Acumen Fiscal Agent

Client Services Agent

Hamilton, NJ · On-site

$15.50 - $20.50/hr

About US Acumen Fiscal Agent began 30 years ago with a bold idea: There had to be a better, simpler ... Previous experience in customer service or client support is preferred * Familiarity with financial ...

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Online Customer Service Agent information

See Trenton, NJ salary details

$9

$18

$27

How much do online customer service agent jobs pay per hour?

As of May 27, 2026, the average hourly pay for online customer service agent in Trenton, NJ is $18.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Online Customer Service Agent, and why are they important?

To thrive as an Online Customer Service Agent, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is often required. Strong interpersonal skills, patience, and adaptability help agents deliver positive experiences and handle challenging interactions. These competencies are essential for resolving customer issues efficiently and maintaining high satisfaction in digital service environments.

How do Online Customer Service Agents typically handle high volumes of customer inquiries during peak periods?

During peak periods, Online Customer Service Agents often utilize ticketing systems and prioritization tools to efficiently manage a large number of customer inquiries. Agents may work closely with team leads and use templated responses for common issues, while still personalizing replies as needed. Collaboration with other agents and escalation teams helps ensure that urgent or complex cases are resolved promptly. Time management and adaptability are key skills in maintaining service quality under high demand.

What does an Online Customer Service Agent do?

An Online Customer Service Agent assists customers through digital channels such as email, live chat, and social media. Their main duties include responding to inquiries, resolving issues, processing orders, and providing information about products or services. They aim to ensure customer satisfaction and may also handle returns, complaints, and technical support. Effective communication and problem-solving skills are essential for this role.

What is the difference between Online Customer Service Agent vs Call Center Representative?

AspectOnline Customer Service AgentCall Center Representative
CredentialsBasic customer service skills, sometimes certifications in communicationSimilar customer service skills, often with call handling training
Work EnvironmentRemote, online platforms, chat/email supportCall centers, inbound/outbound calls, office or remote
Industry UsageRetail, tech, e-commerce, service industriesTelecommunications, insurance, finance, retail
Search/Comparison IntentCustomer support, online service rolesPhone-based customer support roles

Online Customer Service Agents primarily handle customer inquiries via chat or email in a remote setting, focusing on digital communication. Call Center Representatives typically manage customer calls, often in a call center environment, providing support over the phone. Both roles require strong communication skills and customer service experience, but differ mainly in communication channels and work environment.

What are the most commonly searched types of Customer Service Agent jobs in Trenton, NJ? The most popular types of Customer Service Agent jobs in Trenton, NJ are:
What are popular job titles related to Online Customer Service Agent jobs in Trenton, NJ? For Online Customer Service Agent jobs in Trenton, NJ, the most frequently searched job titles are:
What job categories do people searching Online Customer Service Agent jobs in Trenton, NJ look for? The top searched job categories for Online Customer Service Agent jobs in Trenton, NJ are:
What cities near Trenton, NJ are hiring for Online Customer Service Agent jobs? Cities near Trenton, NJ with the most Online Customer Service Agent job openings:
Online Customer Service Agent jobs near you
Infographic showing various Online Customer Service Agent job openings in Trenton, NJ as of May 2026, with employment types broken down into 1% Internship, 2% As Needed, 54% Full Time, 27% Part Time, 14% Contract, and 2% Nights. Highlights an 77% Physical, 10% Hybrid, and 13% Remote job distribution, with an average salary of $37,897 per year, or $18.2 per hour.
Customer Service Agent

Customer Service Agent

Great Day Improvements

Moorestown, NJ

$18 - $18.50/hr

Other

Medical, Dental, Vision, Retirement

Posted 20 days ago

Great Day Improvements rating

6.8

Company rating: 6.8 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

23rd of 47 rated home improvement suppliers and fitters

Job description

Customer Service Agent

If you have excellent customer service skills, join the Champion Window team! Champion has immediate openings for experienced Customer Service agents at our Philly office.

The ideal candidate will have previous experience working in an office or call center environment and will be responsible for ensuring our customers receive a quality phone experience.

Shift: 10:00 am to 7:00 pm

Pay Range: $18.00 - $18.50

Responsibilities

  • Inbound customer phone calls

  • Creating and updating service request

  • Processing payments

  • Answering customer questions regarding existing installs and service requests

  • Resolving minor customer conflicts

  • Processing online inquiries

  • Other duties as assigned
Qualifications

  • 1-3 years' experience working in a customer service, office or call center environment

  • Excellent customer service skills both written and verbal

  • Strong, accurate data entry skills

  • Process focused - structure and consistency is key

  • Strong attention to detail

  • The ability to successfully work as part of a team

  • Self-starter

  • Ability to multi-task

  • Appointments Plus/CRM knowledge a plus

Champion Window is an Equal Employment Opportunity Employer

Today & Every Day, CHAMPION Thanks Our Veterans! Now Hiring and Honoring Veterans. Apply today to find your next challenging career.

If you need assistance with completing the online application due to a disability, please contact Champion Window.

Also, we offer a competitive compensation package that includes medical/dental/vision/disability coverage, 401(k), flex spending account and more.

What Great Day Improvements employees say

Pay

Hours and flexibility

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