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Online Customer Review Jobs (NOW HIRING)

Fleet Farm

Online Fulfillment Team Member

Mankato, MN · On-site

$15 - $18.75/hr

Online Fulfillment Team Member At Fleet Farm, providing the best customer service is our priority ... For further information, please review the Know Your Rights notice from the Department of Labor.

Fleet Farm

Online Fulfillment Team Member

Cedar Rapids, IA · On-site

$15 - $18.75/hr

Online Fulfillment Team Member At Fleet Farm, providing the best customer service is our priority ... For further information, please review the Know Your Rights notice from the Department of Labor.

Fleet Farm

Online Fulfillment Team Member

Carver, MN · On-site

$16.25 - $20.25/hr

Online Fulfillment Team Member At Fleet Farm, providing the best customer service is our priority ... For further information, please review the Know Your Rights notice from the Department of Labor.

Fleet Farm

Online Fulfillment Team Member

Carver, MN · On-site

$16.25 - $20.25/hr

At Fleet Farm, providing the best customer service is our priority. If you are friendly, self ... For further information, please review the Know Your Rights notice from the Department of Labor.

Fleet Farm

Online Fulfillment Team Member

Mankato, MN · On-site

$15 - $18.75/hr

At Fleet Farm, providing the best customer service is our priority. If you are friendly, self ... For further information, please review the Know Your Rights notice from the Department of Labor.

Fleet Farm

Online Fulfillment Team Member

Cedar Rapids, IA · On-site

$15.25 - $18.75/hr

At Fleet Farm, providing the best customer service is our priority. If you are friendly, self ... For further information, please review the Know Your Rights notice from the Department of Labor.

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Online Customer Review information

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How much do online customer review jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for online customer review in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an online customer review?

Online customer review jobs involve evaluating products, services, or businesses by writing honest feedback on websites, marketplaces, or social media platforms. Individuals in these roles may test products or services and then share their experiences to help other consumers make informed decisions. Some companies pay for these reviews to improve their reputation or gather insights, but authenticity and transparency are usually required to maintain trust. These jobs can be part-time, freelance, or side gigs, and often require good writing skills, attention to detail, and the ability to provide constructive feedback.

What skills and qualifications are needed to thrive as an online customer review specialist?

To thrive as an Online Customer Review Specialist, you need strong written communication skills, attention to detail, and a good understanding of consumer products or services, often supported by experience in customer service or digital content creation. Familiarity with review platforms, content management systems, and analytics tools is typically required. Outstanding candidates demonstrate empathy, critical thinking, and the ability to handle feedback constructively. These skills are essential for ensuring authentic, high-quality reviews that build trust and influence purchasing decisions.

What are common challenges faced by professionals in online customer review roles, and how can they be addressed?

Professionals in Online Customer Review roles often encounter challenges such as managing high volumes of feedback, addressing negative or fraudulent reviews, and maintaining a consistent brand voice in responses. To address these, it's important to develop strong organizational skills, use review management platforms, and follow established response protocols. Collaboration with customer support and marketing teams can also help ensure accurate, timely, and brand-aligned communication with customers.

What is the difference between Online Customer Review vs Customer Service Representative?

AspectOnline Customer ReviewCustomer Service Representative
Primary RoleProviding feedback on products/services through online reviewsAssisting customers with inquiries, complaints, and support
Work EnvironmentOnline platforms, remote or in-officeCall centers, retail stores, or office settings
Required SkillsWriting, communication, basic product knowledgeCommunication, problem-solving, interpersonal skills
Common CertificationsNone typically requiredCustomer service training, certifications often preferred

Online Customer Review focuses on providing feedback about products or services via online platforms, while Customer Service Representatives interact directly with customers to resolve issues. Both roles require strong communication skills, but their work environments and responsibilities differ significantly.

What cities are hiring for Online Customer Review jobs?

Cities with the most Online Customer Review job openings:

What are the most commonly searched types of Customer Review jobs?

The most popular types of Customer Review jobs are:

What states have the most Online Customer Review jobs?

States with the most job openings for Online Customer Review jobs include:

Online Customer Review jobs near you
Infographic showing various Online Customer Review job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Online | Customer Service Specialist - Hotel Reservations

Destination Careers

Atlanta, GA • On-site, Remote

$30K - $60K/yr

Full-time

Re-posted 18 days ago

Job description

Job Title:
Remote Customer Service Specialist - Hotel Bookings
About Us:
We are passionate about making travel seamless and memorable. We specialize in tailored travel experiences for leisure clients, with a focus on excellent customer support, personalized hotel recommendations, and trusted industry knowledge. From quick getaways to once-in-a-lifetime adventures, we're here to make booking easy and enjoyable.
Position Overview:
We are looking for a dependable and service-driven Remote Customer Service Specialist - Hotel Bookings to support our clients with hotel research, reservations, and post-booking assistance. This role is ideal for someone who enjoys working remotely, is comfortable using online tools, and is passionate about delivering outstanding client experiences.
Key Responsibilities:
Assist clients with booking hotel accommodations that meet their needs, budget, and travel goals
Provide professional and timely support via email, phone, and messaging platforms
Offer personalized hotel recommendations using available tools and client preferences
Confirm booking details and ensure accuracy of client itineraries
Handle changes, cancellations, and special requests efficiently
Build positive client relationships through excellent service and follow-through
Stay informed on hotel brands, loyalty programs, promotions, and destination updates
Qualifications:
Previous experience in customer service, hospitality, or travel booking preferred
Strong written and verbal communication skills
Detail-oriented with the ability to manage multiple bookings at once
Comfortable working remotely using digital communication and booking platforms
Friendly, proactive, and solution-focused mindset
Passion for travel and helping others plan great experiences
Must be 18 years or older with access to a computer and stable internet connection
What We Offer:
Flexible, remote work environment
Travel training and professional development resources
Access to exclusive hotel deals and travel planning tools
Supportive team culture with opportunities for growth
Performance-based incentives and travel perks
Work Environment:
This role is fully remote with flexible scheduling options. Ideal for individuals who are self-motivated, organized, and thrive in a client-focused setting.
$30,000 - $60,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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