ZipRecruiter

Log In

1

Online Customer Representative Jobs in Decatur, GA

Next Stop Travels

Travel Customer Representative

Atlanta, GA · On-site +1

$15.50 - $21/hr

About the job Travel Customer Representative Position: Travel Customer Representative Company ... Key Responsibilities: - Communicate with clients via phone, email, and online platforms to ...

Global Channel Management

Eye Care Customer Rep

Norcross, GA · On-site

$15.25 - $20.50/hr

About the job Eye Care Customer Rep Eye Care Customer Rep needs 1+ years experience Eye Care Customer Rep requires: * Optical or eye care customer service experience * Phones * Training in eye care ...

ATC Income Tax

Customer Service Phone Rep

Marietta, GA

$14.50 - $19.75/hr

Part/Full-time Customer Service Phone Representatives (Seasonal Position - no experience needed ... in online customer relationship management database Prepare tax return estimates for in-bound ...

ATC Income Tax

Customer Service Phone Rep

Marietta, GA · On-site

$15 - $20.50/hr

Part/Full-time Customer Service Phone Representatives (Seasonal Position - no experience needed ... in online customer relationship management database Prepare tax return estimates for in-bound ...

ATC Income Tax

Customer Service Phone Rep

Decatur, GA

$15.50 - $21.25/hr

Part/Full-time Customer Service Phone Representatives (Seasonal Position - no experience needed ... Record accurate notes in online customer relationship management database * Prepare tax return ...

WIN

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

FTSE 100 companies, Non-Profits and Growth Industries In this position the Customer Representative with monitor the initial interactions with the end user. Ensure all processes are handled with ...

WIN

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

FTSE 100 companies, Non-Profits and Growth Industries In this position the Customer Representative with monitor the initial interactions with the end user. Ensure all processes are handled with ...

HB Travels

Customer Service Representative

Atlanta, GA · Remote

$15.50 - $21/hr

About the job Customer Service Representative Need some extra cash for the holiday season? Were ... Comfortable using online systems and digital tools (training provided). * Previous experience in ...

next page

Showing results 1-20

People also search for

All JobsOnline Customer Representative JobsOnline Customer Representative Jobs in Decatur, GA

Online Customer Representative information

See Decatur, GA salary details

$9

$18

$26

How much do online customer representative jobs pay per hour?

As of May 30, 2026, the average hourly pay for online customer representative in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Online Customer Representative, and why are they important?

To thrive as an Online Customer Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and helpdesk systems is typically required. Patience, empathy, and active listening are critical soft skills that help build customer trust and satisfaction. These skills and qualities are essential for efficiently resolving customer inquiries and ensuring a positive customer experience in digital environments.

How does an Online Customer Representative typically collaborate with other departments to resolve customer issues?

Online Customer Representatives often work closely with teams such as technical support, billing, and sales to address customer inquiries efficiently. When a customer's concern requires specialized knowledge or action, representatives escalate the issue or coordinate with the relevant department to ensure a timely resolution. Effective communication and documentation are key, as representatives must relay accurate information between the customer and internal teams. This collaborative approach helps deliver a seamless customer experience and fosters a supportive work environment.

What are Online Customer Representatives?

Online Customer Representatives are professionals who assist customers with their inquiries, issues, or concerns through digital channels such as email, live chat, or social media. They are responsible for providing information about products or services, resolving complaints, and ensuring customer satisfaction. This role requires strong communication skills, patience, and the ability to multitask in a fast-paced online environment. Online Customer Representatives are essential for maintaining a positive relationship between a company and its customers in the digital space.

What is the difference between Online Customer Representative vs Customer Service Agent?

AspectOnline Customer RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRemote or online platforms, handling digital inquiriesCall centers, retail stores, or office settings, handling in-person or phone inquiries
Industry UsagePrimarily in e-commerce, tech, and online servicesRetail, telecom, hospitality, and various service industries
Common Search/ComparisonYesYes

Online Customer Representatives focus on assisting customers via digital channels like chat or email, often working remotely. Customer Service Agents may handle inquiries through phone, in-person, or online, working in physical locations or call centers. While both roles require strong communication skills and customer service experience, Online Customer Representatives are specialized in online platforms, making their roles distinct in the digital customer support landscape.

What are the most commonly searched types of Customer Representative jobs in Decatur, GA? The most popular types of Customer Representative jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Online Customer Representative jobs? Cities near Decatur, GA with the most Online Customer Representative job openings:
Online Customer Representative jobs near you
Customer Representative

Customer Representative

Archer Travel Service, Inc

Atlanta, GA • Remote

$15.50 - $21/hr

Other

Posted 28 days ago

Job description

About the job Customer Representative
About the job Travel customer representative
As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.
Key Responsibilities

  • Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
  • Assist with travel bookings, changes, cancellations, and special requests.
  • Provide accurate information about destinations, travel documents, and agency policies.
  • Follow up with clients to confirm trip details and satisfaction.
  • Handle concerns or complaints with empathy and problem-solving skills.
Ideal Candidate
  • Excellent verbal and written communication skills.
  • Strong customer service experience (preferably in travel or hospitality).
  • Organized, dependable, and proactive with a high attention to detail.
  • Comfortable with technology and quick to learn booking platforms and systems.
  • Passion for travel and helping others plan unforgettable experiences.
Perks
  • 100% remote work with flexible scheduling.
  • Opportunities for growth within the agency.
  • Travel perks and exclusive industry discounts.
  • Supportive team environment with ongoing training.

If you're enthusiastic about travel and love creating memorable experiences for others, we'd love to hear from you. Apply today and start your journey with Viaja con Andrea!

Apply