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Online Chat Support Jobs in Rutherford, NJ (NOW HIRING)

Team 653 INT

Customer Support Specialist

Manhattan, NY · On-site

$19.75 - $26.50/hr

The Customer Support Specialist is responsible for assisting customers with questions, account ... The successful candidate will communicate with customers through phone, email, and online chat ...

Zelis

Client Support Specialist

Morristown, NJ · On-site

$19 - $24/hr

Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for clients, delivering exceptional support through chat and email channels. This role is responsible for ...

LIFE TARGET INCORPORATED

Data search/Data Entry

Manhattan, NY · On-site

$18.75 - $25/hr

This tool offers free access to national and local crisis resources across all states, including hotlines, text services, chat support, and online counseling. We are seeking individuals who are ...

Fabric

Customer Support Specialist

New York, NY · On-site +1

$60K - $78K/yr

Customer Support Specialist Financial Services and Mobile App Chat Support Customer Support plays a central role in how families experience Fabric by Gerber Life. As we continue building financial ...

Fabric

Customer Support Specialist

New York, NY · Remote

$60K - $78K/yr

Customer Support Specialist Financial Services and Mobile App Chat Support Customer Support plays a central role in how families experience Fabric by Gerber Life. As we continue building financial ...

Zelis

Client Support Specialist

Morristown, NJ · On-site

$18.50 - $25/hr

Position Overview The Chat Support Specialist serves as a primary point of contact for clients, delivering exceptional support through chat and email channels. This role is responsible for ...

HYTORC

Customer Support Associate

South Hackensack, NJ · On-site

$25 - $30/hr

Our Customer Support Associates interact with different types of clients and vendors. Flexibility ... Experience handling customer service in an online chat environment is a plus * Experience handling ...

HYTORC

Customer Support Associate

South Hackensack, NJ

$25 - $30/hr

Our Customer Support Associates interact with different types of clients and vendors. Flexibility ... Experience handling customer service in an online chat environment is a plus * Experience handling ...

HYTORC

Customer Support Associate

South Hackensack, NJ · On-site

$25 - $30/hr

Customer Support Associate We are currently seeking an experienced Customer Support Associate who ... Experience handling customer service in an online chat environment is a plus * Experience handling ...

iPostal1

Customer Service Representative

Suffern, NY

$16.25 - $22.25/hr

To join our customer service team, you should be comfortable supporting customers via the phone, on ... Actively engage customers in on-line chat context * Additional duties as assigned and deemed ...

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All JobsOnline Chat Support JobsOnline Chat Support Jobs in Rutherford, NJ

Online Chat Support information

See Rutherford, NJ salary details

$14

$26

$45

How much do online chat support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for online chat support in Rutherford, NJ is $26.55, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $28.89 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an online chat support specialist?

To thrive as an Online Chat Support specialist, you need strong written communication, problem-solving abilities, and familiarity with customer service protocols, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing software is typically required. Patience, active listening, and a customer-centric attitude help you stand out in this role. These competencies ensure efficient, accurate, and positive support experiences, which are crucial for customer satisfaction and brand reputation.

What are some common challenges faced by online chat support representatives and how can they be managed?

Online Chat Support representatives often manage multiple conversations simultaneously, which can make it challenging to maintain accuracy and personalized service. A key to success is developing strong multitasking skills and using tools like canned responses and knowledge bases efficiently. Representatives may also encounter difficult or frustrated customers; remaining calm, empathetic, and solution-focused is essential. Regular feedback, ongoing training, and supportive team environments help manage these challenges and foster professional growth.

What is the difference between Online Chat Support vs Customer Service Representative?

AspectOnline Chat SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or tech supportHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRemote or office-based, primarily online communicationOffice or call center, face-to-face or phone interactions
Industry UsageCommon in e-commerce, tech, and online servicesUsed across various industries including retail, banking, and telecom
Search & Comparison IntentFocuses on online communication skills and tech supportEmphasizes direct customer interaction and problem-solving

Online Chat Support and Customer Service Representative roles share similarities in communication skills and industry usage, but differ mainly in interaction mode and work environment. Online Chat Support specializes in online, remote communication, often within tech or e-commerce sectors, while Customer Service Representatives may work face-to-face or via phone across diverse industries.

Are online chat support jobs legit?

Online chat support jobs are legitimate roles that involve assisting customers through live chat platforms. They often require good communication skills, basic computer knowledge, and sometimes specific training or certifications; however, job seekers should be cautious of scams and verify the employer's credibility before applying.

How much do online chat support agents get paid?

Online chat support agents typically earn between $12 and $20 per hour, depending on experience, location, and the company. Some roles may offer additional benefits or flexible schedules, and higher pay is often associated with technical or specialized support skills.

How to become an online chat support agent?

To become an online chat support agent, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with chat or customer service software. Some employers may require previous customer service experience or technical knowledge related to the company's products or services.

What are popular job titles related to Online Chat Support jobs in Rutherford, NJ?

For Online Chat Support jobs in Rutherford, NJ, the most frequently searched job titles are:

What job categories do people searching Online Chat Support jobs in Rutherford, NJ look for?

The top searched job categories for Online Chat Support jobs in Rutherford, NJ are:

What cities near Rutherford, NJ are hiring for Online Chat Support jobs?

Cities near Rutherford, NJ with the most Online Chat Support job openings:

Online Chat Support jobs near you
Infographic showing various Online Chat Support job openings in Rutherford, NJ as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $55,232 per year, or $26.6 per hour.

Chat Support Representative

AUTO HAUS of Yorktown and Williamsburg

New York, NY • Remote

$54K - $64K/yr

Full-time

Posted 7 days ago

Job description

AUTO HAUS of Yorktown and Williamsburg is seeking a professional and customer-focused Chat Support Representative to provide timely assistance to customers through online chat and digital communication channels. The ideal candidate will be comfortable handling multiple conversations, answering customer questions, providing accurate information, and ensuring a positive customer experience.

Key Responsibilities:

  • Respond promptly and professionally to customer inquiries through live chat and online messaging platforms.
  • Assist customers with questions regarding products, services, appointments, and general company information.
  • Identify customer needs and provide accurate solutions or escalate issues when appropriate.
  • Maintain clear, professional, and courteous communication at all times.
  • Document customer interactions and update relevant records as needed.
  • Follow established customer service procedures, policies, and communication standards.
  • Handle multiple chat conversations efficiently while maintaining attention to detail.Collaborate with other departments to resolve customer concerns.
  • Protect customer information and maintain confidentiality.Perform other related duties as assigned.

Qualifications:

  • High school diploma or equivalent preferred.
  • Previous customer service, chat support, administrative, or related experience is preferred but not required.
  • Strong written and verbal communication skills.Excellent typing, organizational, and time-management abilities.
  • Comfortable using computers, email, chat platforms, and basic office software.
  • Ability to work independently in a remote environment.
  • Strong attention to detail and problem-solving skills.Professional, dependable, and customer-focused attitude.
  • Work Environment This is a remote position within the United States.
  • Employees are expected to maintain a reliable internet connection, a professional work environment, and the ability to communicate effectively with customers and team members during scheduled working hours.
    Equal Employment Opportunity AUTO HAUS of Yorktown and Williamsburg is an Equal Employment Opportunity (EEO) employer. We are committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We value diversity and inclusion and encourage qualified individuals from all backgrounds to apply.