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Online Chat Representative Jobs in Decatur, GA (NOW HIRING)

Ova Technologies

CSR role

Alpharetta, GA

$15.50 - $21.25/hr

Customer Service Representative (CSR) Location: Houston ,Texas Department: Customer Support ... Respond promptly to customer inquiries via phone, email, chat, or in-person. * Resolve customer ...

Geotab

Business Development Representative

Atlanta, GA · On-site

As a Business Development Representative, your key area of responsibility will be achieving an ARR ... with online social events, chat rooms and gatherings. Join us and help reshape the future of ...

AYS

Customer Service Representative

Atlanta, GA

$15.50 - $21/hr

Respond to customer inquiries and concerns via phone, email, or chat in a timely and professional ... Representative at AYS Inc. Join our team and help us provide exceptional customer service ...

WIVERSE

Client Service Representative

Atlanta, GA · Remote

$15.50 - $21/hr

The CSR will provide responsive, timely telephone, chat and email support. The CSR shall personally act as the single point-of-contact for their issues from identification through resolution as often ...

Ampcus

Client Service Representative

Atlanta, GA

$15.50 - $21/hr

The CSR will provide responsive, timely telephone, chat and email support. The CSR shall personally act as the single point-of-contact for their issues from identification through resolution as often ...

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All JobsOnline Chat Representative JobsOnline Chat Representative Jobs in Decatur, GA

Online Chat Representative information

See Decatur, GA salary details

$11

$20

$33

How much do online chat representative jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for online chat representative in Decatur, GA is $20.71, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $22.55 per hour, depending on experience, location, and employer.

How much do chat representatives make?

Chat representatives typically earn between $12 and $20 per hour, depending on experience, location, and the company. Some roles may also offer bonuses or incentives for performance, and strong communication skills are often required.

Is paid chatting a legitimate job?

Online chat representative jobs involve providing customer support or information through live chat platforms and are generally legitimate employment opportunities. However, job seekers should verify the company's credibility and be cautious of scams that promise high pay for minimal work or ask for upfront fees. Legitimate roles typically require good communication skills and may involve training or certification.

How can I make $2000 a week working from home?

Online chat representatives can potentially earn $2000 a week by working full-time hours, often requiring strong communication skills, reliability, and experience with customer service tools. High earnings may involve handling multiple clients, working flexible schedules, and gaining specialized knowledge in certain industries. Achieving this income level typically depends on the company's pay structure, your productivity, and the number of hours worked.

What are some common challenges faced by Online Chat Representatives, and how can they be effectively managed?

Online Chat Representatives often handle multiple conversations simultaneously, which can be challenging when trying to provide timely, accurate, and personalized responses. Managing high chat volumes, dealing with frustrated customers, and maintaining a positive tone are key hurdles. Effective multitasking, strong written communication skills, and familiarity with chat support platforms help representatives succeed. Many companies provide training and team support to help new hires develop these skills and manage stress in a fast-paced environment.

What are the key skills and qualifications needed to thrive as an Online Chat Representative, and why are they important?

To thrive as an Online Chat Representative, you need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong problem-solving abilities, patience, and a customer-focused attitude are soft skills that help representatives stand out. These skills ensure efficient resolution of customer inquiries, high satisfaction levels, and effective support in a fast-paced digital environment.

How do I become an online chat agent?

To become an online chat representative, you typically need a high school diploma or equivalent, strong written communication skills, and familiarity with chat or customer service software. Some employers may require previous customer service experience or training in specific tools, and the role often involves working flexible hours in a remote or office environment.

What are Online Chat Representatives?

Online Chat Representatives are customer service professionals who assist customers via live chat on websites, apps, or social media platforms. They answer questions, resolve issues, provide product or service information, and help with orders or technical support in real time. Their goal is to ensure a positive customer experience by offering quick and effective solutions through written communication.
What are popular job titles related to Online Chat Representative jobs in Decatur, GA? For Online Chat Representative jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Online Chat Representative jobs in Decatur, GA look for? The top searched job categories for Online Chat Representative jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Online Chat Representative jobs? Cities near Decatur, GA with the most Online Chat Representative job openings:
Online Chat Representative jobs near you
Fintech Customer Support Representative

Fintech Customer Support Representative

Arise Virtual Solutions

Peachtree Corners, GA • Remote

$16 - $20.50/hr

Full-time

Posted 26 days ago

Job description

NEW: RAM requirement REDUCED to just 8GB! Easier to qualify!
Earn revenue from day one. Certification is now paid!
If you have worked in customer services and looking for flexible and varied work, consider a new financial services program on the Arise® Platform. This program needs customer-focused individuals to help support callers with financial transactions. Problem solvers are welcome-those who have the drive to learn and troubleshoot basic issues or inquiries about electronic payments and services. This is a fast-paced, high-call volume program currently available through the Arise® Platform.
The Arise® Platform is an online portal that connects you to remote customer service opportunities with big-name brands. Through the platform, you can provide remote customer support, earning extra revenue while saving time and money on costs associated with working outside of the home.
The Arise® Platform has various well-known clients available-including this opportunity with a financial services provider-and you could start earning in just a few weeks.
What you will do as a Fintech Customer Support Representative:
  • Receive inbound calls from bank partners, merchants, and card holders, answering questions and resolving issues to the caller's satisfaction. Some calls are technical in nature.
  • Deliver excellent service by actively listening and helping callers uncover the best solution.

What's needed to service this client:
  • Minimum of one year of consistent inbound call support experience in a customer-facing Financial Services environment (within the past two years).
  • Financial Services support experience is preferred but not required.
  • Quiet and secure workspace to manage a consistent flow of calls.
  • NEW: Lower tech requirement! Wired internet connection with required speeds (ping <50 ms; download >25 Mbps; upload >10 Mbps; minimum 8 GB RAM).
  • High School diploma or equivalent.
  • Background check and drug test required.

What would be great to have:
  • Two or more years of experience in a customer-facing call center environment (preferably with an online bill pay service, financial institution, or technical support).
  • Proven experience using customer service software, CRM systems, or providing customer support through virtual channels (email, chat, video calls).

No degree necessary - This is a great work-from-home opportunity for anyone ready to invest in themselves and work hard on their own terms! Sign up and run your own customer support business or work as an agent for a Service Partner company already on the platform. Some clients may require continuing certification. Background check and drug test are required.

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