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Online Chat Representative Jobs in Decatur, GA (NOW HIRING)

Nexxaworks

Customer Service Representative

Atlanta, GA

$15.50 - $21/hr

Position Overview We are seeking a dedicated and enthusiastic Customer Service Representative to ... Respond promptly and professionally to customer inquiries via phone, email, and chat. * Provide ...

New

Gas South

Customer Care Representative

Atlanta, GA · On-site

$23 - $24/hr

At Gas South, Customer Care Representatives are trusted advisors and problem-solvers who shape ... You will deliver exceptional service across phone, chat, and email channels by guiding customers ...

New

England Logistics

Sales Representative

Riverdale, GA

$55K/yr

At England Logistics , we're looking for charismatic inside sales reps from all backgrounds to grow ... Let's chat and explore how you can grow with England Logistics! Equal Employment Opportunity We use ...

England Logistics

Sales Representative

Riverdale, GA · On-site

$55K/yr

At England Logistics , we're looking for charismatic inside sales reps from all backgrounds to grow ... Let's chat and explore how you can grow with England Logistics! Equal Employment Opportunity We use ...

England Logistics

Sales Representative

Riverdale, GA · On-site

$55K/yr

At England Logistics , were looking for charismatic inside sales reps from all backgrounds to grow ... Lets chat and explore how you can grow with England Logistics! Equal Employment Opportunity We use ...

Perfect Search

Sales Representative

Atlanta, GA · On-site

Sell through multiple channels: in-person, online, events, and travel-based opportunities * Represent the product at trade shows, demos, and community events (travel included and covered) * Provide ...

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All JobsOnline Chat Representative JobsOnline Chat Representative Jobs in Decatur, GA

Online Chat Representative information

See Decatur, GA salary details

$11

$20

$33

How much do online chat representative jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for online chat representative in Decatur, GA is $20.71, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $22.55 per hour, depending on experience, location, and employer.

Can I get paid for chatting online?

Online chat representatives are typically paid hourly or per chat session for providing customer support through online messaging platforms. Compensation varies by employer and may require skills in communication and computer use; some roles also offer flexible schedules. It is important to verify payment details with the specific employer before starting the job.

What are some common challenges faced by Online Chat Representatives, and how can they be effectively managed?

Online Chat Representatives often handle multiple conversations simultaneously, which can be challenging when trying to provide timely, accurate, and personalized responses. Managing high chat volumes, dealing with frustrated customers, and maintaining a positive tone are key hurdles. Effective multitasking, strong written communication skills, and familiarity with chat support platforms help representatives succeed. Many companies provide training and team support to help new hires develop these skills and manage stress in a fast-paced environment.

What are the key skills and qualifications needed to thrive as an Online Chat Representative, and why are they important?

To thrive as an Online Chat Representative, you need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong problem-solving abilities, patience, and a customer-focused attitude are soft skills that help representatives stand out. These skills ensure efficient resolution of customer inquiries, high satisfaction levels, and effective support in a fast-paced digital environment.

How do I become an online chat agent?

To become an online chat representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with chat or customer service software. Some employers may require previous customer service experience or specific training, and the role often involves working flexible hours in a remote or office environment.

How much do Amazon chat agents make?

Amazon chat agents typically earn between $12 and $20 per hour, depending on experience, location, and shift timing. The role often requires strong communication skills and familiarity with customer service tools. Compensation may also include benefits and performance-based incentives.

How to make 1000 a week remotely?

An online chat representative can potentially earn $1,000 or more weekly by working multiple shifts, providing high-quality customer service, and gaining experience in specialized industries. Earning this amount often requires consistent hours, strong communication skills, and possibly working for companies that pay competitive rates or offer bonuses. Building a reputation and acquiring relevant skills can help increase earning potential in remote chat roles.

What are Online Chat Representatives?

Online Chat Representatives are customer service professionals who assist customers via live chat on websites, apps, or social media platforms. They answer questions, resolve issues, provide product or service information, and help with orders or technical support in real time. Their goal is to ensure a positive customer experience by offering quick and effective solutions through written communication.
What are popular job titles related to Online Chat Representative jobs in Decatur, GA? For Online Chat Representative jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Online Chat Representative jobs in Decatur, GA look for? The top searched job categories for Online Chat Representative jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Online Chat Representative jobs? Cities near Decatur, GA with the most Online Chat Representative job openings:
Online Chat Representative jobs near you

Customer Service Representative

Limitless East Marketing

Atlanta, GA

$15.50 - $21/hr

Full-time

Posted 19 days ago

Job description

Company Description

Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We're not your average marketing firm - we're your growth partners, your storytellers, and your biggest cheerleaders.

Job Description

Position Overview

We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will serve as the first point of contact for our valued customers, addressing their inquiries, resolving issues, and ensuring an exceptional customer experience. The ideal candidate will be passionate about providing outstanding service, possess excellent communication skills, and have the ability to handle challenging situations with professionalism and empathy.

Key Responsibilities

  • Respond promptly and professionally to customer inquiries via phone, email, and chat.
  • Provide accurate information about products, services, and policies to customers.
  • Resolve customer complaints and issues efficiently to ensure satisfaction.
  • Process orders, returns, and exchanges in a timely manner.
  • Maintain detailed and accurate records of customer interactions and transactions.
Qualifications

Requirements

  • High school diploma or equivalent; college degree preferred.
  • Proven experience in a customer service role or related field.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to remain calm and professional in challenging situations.
  • Proficient with customer service software, databases, and tools.
Additional Information
  • Competitive salary package
  • Opportunities for professional growth and career advancement
  • Collaborative and innovative work environment
  • Skill development through hands-on experience and mentorship
  • Exposure to diverse projects and industry-leading clients

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