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The Salvation Army

Live Online Sales Host

Detroit, MI · On-site

$15/hr

Live Online Sales Host Location: Detroit, MI, In Person Pay: $15.00 per hour Schedule: Full Time ... Engage with online shoppers through chat and platform tools * Answer customer questions in real ...

Sphera Milano

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Live Stream Host

Elmont, NY · On-site

$20 - $45/hr

Live Stream Host - Women's Jewelry Sales (Female BFOQ) Are you energetic, charismatic, and natural ... chat comments, call out active buyers, answer product questions, and build an authentic online ...

Sphera Milano

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Live Stream Host

Elmont, NY · On-site

$20 - $45/hr

Live Stream Host - Women's Jewelry Sales (Female BFOQ) Are you energetic, charismatic, and natural ... chat comments, call out active buyers, answer product questions, and build an authentic online ...

Sphera Milano

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Live Stream Host

Brooklyn, NY · On-site

$20 - $45/hr

We are seeking confident Female Live Stream Hosts to represent our women's fine jewelry collections ... chat comments, call out active buyers, answer product questions, and build an authentic online ...

Offe Market

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Livestream Host

Clarksville, TN · On-site

$15 - $20/hr

Our live streams are equal parts shopping event, style session, and group chat. We're looking for a ... Deeply online (in a good way) - you understand TikTok culture, trends, and internet-native ...

Neighbor

Trust & Safety Specialist

Lehi, UT · On-site

Resolve inbound customer care issues via online chat, email, and phone * Manage customer incidents ... for hosts to monetize unused space. Come help us disrupt the $40 Billion Dollar self-storage ...

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As of Aug 8, 2026, the average hourly pay for online chat host in the United States is $18.19, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.23 per hour, depending on experience, location, and employer.

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A typical day for an Online Chat Host involves monitoring and responding to customer or community member inquiries in real time via chat platforms. You might manage multiple conversations simultaneously, provide product or service information, troubleshoot issues, and escalate more complex concerns to the appropriate team. Most positions require ongoing collaboration with support teams and sometimes sales or technical departments to ensure accurate and timely resolutions. Work schedules are often flexible, with opportunities for remote work, making this role well suited to those who value autonomy and digital communication. Over time, strong performers may progress into roles such as team lead, community manager, or customer support supervisor.

What are the key skills and qualifications needed to thrive as an online chat host?

To thrive as an Online Chat Host, you need strong written communication skills, a customer-focused mindset, and high-speed internet access, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools is typically required, though formal certifications are not always necessary. Outstanding soft skills include multitasking, patience, and the ability to resolve issues calmly under pressure. These abilities enable you to provide prompt, helpful, and engaging support that ensures a positive, efficient customer experience.

What is an online chat host?

An Online Chat Host is responsible for engaging with customers or community members through live chat, answering questions, providing support, and fostering a positive online environment. They may work for businesses, social platforms, or gaming communities to enhance user experience. Their role often involves moderating discussions, addressing concerns, and ensuring a welcoming and professional atmosphere. Strong communication skills, quick thinking, and the ability to multitask are essential for success in this role.

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Online Chat Host jobs near you
Infographic showing various Online Chat Host job openings in the United States as of August 2026, with employment types broken down into 63% Full Time, 34% Part Time, 1% Temporary, and 2% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $37,825 per year, or $18.2 per hour.

Live Online Sales Host

The Salvation Army Central Territory

Detroit, MI • On-site

$15/hr

Full-time

Life, Retirement, PTO

Re-posted 3 hours ago

Salvation Army rating

6.1

Company rating: 6.1 out of 10

Based on 360 frontline employees who took The Breakroom Quiz

570th of 770 rated non-profit organizations

Job description

Live Online Sales Host
Location: Detroit, MI, In Person
Pay: $15.00 per hour
Schedule: Full Time
About The Salvation Army
The Salvation Army is an international movement and an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
About the Role
The Salvation Army is hiring a full-time Live Online Sales Host to plan, present, and support live eCommerce auction and sales events in Detroit, MI.
This role is a great fit for someone who is energetic, confident on camera, comfortable engaging with online shoppers, and organized enough to support product preparation and order fulfillment after each live event.
As the Live Online Sales Host, you will present products during live broadcasts, interact with shoppers in real time, encourage participation, and help make each event professional, engaging, and successful. You will also support the behind-the-scenes work that keeps live sales running smoothly, including merchandise preparation, inventory organization, packing, shipping, and post-event order reconciliation.
Essential Functions
This job description should not be interpreted as all-inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
What You Will Do
Host Live Sales and Auction Events
  • Host live online auction and sales events for 2 to 4 hours at a time
  • Present merchandise clearly, accurately, and professionally
  • Describe product details such as condition, brand, features, value, and any visible flaws
  • Engage with online shoppers through chat and platform tools
  • Answer customer questions in real time
  • Create an upbeat, professional, and entertaining environment that encourages bidding and sales
  • Adjust pacing, presentation style, and product flow based on audience activity and live event performance
  • Maintain a high-energy and customer-focused presence throughout each live event

Prepare Merchandise for Live Events
  • Select and organize merchandise for live sales events based on demand, category performance, and sales strategy
  • Prepare items for on-camera presentation, including staging, sequencing, and organizing products before each event
  • Work with eCommerce team members to confirm pricing, starting bids, product details, and listing accuracy
  • Support inventory organization and tracking for items selected for live sale events
  • Keep merchandise organized before, during, and after live sales events

Support Live Production
  • Operate live selling platforms, streaming tools, and related technology during broadcasts
  • Set up and test equipment before live events
  • Troubleshoot basic technical issues during setup or broadcasts
  • Maintain a clean, professional, and visually appealing on-camera presentation area
  • Help ensure live events run smoothly from start to finish

Fulfill Orders After Events
  • Pick, pack, and ship items sold during live events with accuracy and care
  • Package merchandise properly, including fragile or delicate items
  • Generate and apply shipping labels
  • Coordinate outgoing shipments with carriers
  • Complete post-event reconciliation to ensure all sold items are accounted for and processed correctly
  • Maintain organized records of sold items, completed orders, and shipments

Support Daily eCommerce Operations
  • Assist with product handling, staging, and warehouse coordination
  • Maintain a clean, safe, and organized workspace
  • Meet or exceed sales, productivity, and fulfillment expectations
  • Support additional eCommerce operations as needed
  • Perform other duties as assigned by the Lead eCommerce Hub Supervisor

Work Environment
This position works in a mixed office and warehouse setting. The work environment is temperature controlled and includes modern equipment and systems. The role requires teamwork, organization, attention to detail, and the ability to stay focused while supporting both live online sales and order fulfillment operations.
What We Offer
Comprehensive Benefits Package
  • Competitive pension plan
  • 403(b) retirement savings plan with immediate eligibility
  • Voluntary life insurance options
  • Generous paid time off
  • Vacation accrual starting immediately
  • Sick leave with discretionary days
  • Personal days and floating holidays
  • Paid holidays with immediate eligibility

Professional Growth
  • Comprehensive systems training
  • Ongoing professional development opportunities
  • Supportive team environment
  • Opportunity to build experience in live commerce, eCommerce operations, customer engagement, and digital sales

Why Join Us?
This is a unique opportunity to combine live selling, customer engagement, merchandising, and eCommerce operations in a mission-driven environment. If you enjoy being on camera, presenting products, connecting with people, and helping create a positive online shopping experience, we encourage you to apply.
Equal Opportunity Employer
The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, U.S. Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.
What We Are Looking For
Minimum Qualifications
  • High school diploma or GED required
  • Experience in sales, retail, live streaming, hosting, eCommerce, or online marketplaces preferred
  • On-camera, public speaking, or presentation experience strongly preferred
  • Familiarity with online marketplaces and live selling platforms preferred
  • Experience with social service or faith-based organizations preferred

Skills and Abilities
  • Strong verbal communication and presentation skills
  • Confident, engaging, and comfortable on camera
  • Professional and friendly with customers and team members
  • Able to think quickly and adapt in a fast-paced live sales environment
  • Strong attention to detail in product presentation, product handling, and order fulfillment
  • Able to multitask while managing live interaction, product presentation, and sales flow
  • Basic computer and technology skills, including the ability to learn streaming and eCommerce tools
  • Reliable, organized, and able to follow through on assigned tasks
  • Able to work independently and as part of a team
  • Able to support the mission and values of The Salvation Army through daily work

What Salvation Army employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Salvation Army logo

About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

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