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Online Banking Representative Jobs in Riverside, CA

Mechanics Bank

Treasury Operations Specialist

Irvine, CA · On-site

$25.50 - $30/hr

Reviews Business Online Banking and other Treasury Management services request forms and ... The physical demands described here are representative of those that must be met by an employee to ...

Mechanics Bank

Treasury Operations Specialist

Irvine, CA · On-site

$25.50 - $30/hr

Reviews Business Online Banking and other Treasury Management services request forms and ... The physical demands described here are representative of those that must be met by an employee to ...

Bank of America

Relationship Banker

Chino, CA · On-site

$25 - $26.77/hr

This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key ...

Bank of America

Relationship Banker

Chino Hills, CA

$25 - $26.77/hr

This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key ...

Bank of America

Relationship Banker

Highland, CA

$18.25 - $24/hr

This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key ...

Bank of America

Relationship Banker

Hesperia, CA · On-site

$25 - $26.77/hr

This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key ...

Bank of America

Relationship Banker

Eastvale, CA · On-site

$25 - $26.77/hr

This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key ...

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All JobsOnline Banking Representative JobsOnline Banking Representative Jobs in Riverside, CA

Online Banking Representative information

See Riverside, CA salary details

$11

$18

$26

How much do online banking representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for online banking representative in Riverside, CA is $18.78, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $20.82 per hour, depending on experience, location, and employer.

What does an online banking representative do?

An Online Banking Representative assists customers with their banking needs through digital channels such as email, chat, or phone. They help users navigate online banking platforms, resolve technical issues, and answer questions about account services, transactions, and security. Their goal is to provide efficient support, ensure customer satisfaction, and maintain the confidentiality and security of customer information. They may also guide customers through setting up online accounts and troubleshooting login problems.

What are the key skills and qualifications needed to thrive as an online banking representative?

To thrive as an Online Banking Representative, you need strong customer service abilities, attention to detail, and a basic understanding of banking processes, often supported by a high school diploma or equivalent. Familiarity with online banking platforms, CRM systems, and secure communication tools is typically required. Excellent problem-solving, active listening, and clear communication skills help representatives resolve customer issues efficiently and build trust. These skills are crucial for ensuring customer satisfaction, maintaining account security, and supporting the reputation of the financial institution.

How does an online banking representative typically collaborate with other departments to resolve complex customer issues?

As an Online Banking Representative, you will often work closely with teams such as IT support, fraud prevention, and account management to address and resolve customer concerns that go beyond standard inquiries. When customers encounter technical issues, security concerns, or account discrepancies, you’ll coordinate with these departments to gather necessary information and ensure timely solutions. Effective communication and documentation are essential, as you’ll serve as the liaison between the customer and internal teams. This collaborative environment helps you learn about different banking functions and can open doors for future career advancement within the organization.

What is the difference between Online Banking Representative vs Customer Service Representative?

AspectOnline Banking RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; banking knowledgeHigh school diploma or equivalent; general customer service skills
Work EnvironmentBank branches, call centers, online platformsCall centers, retail stores, corporate offices
Employer & IndustryBanks, credit unions, financial institutionsVarious industries including retail, telecom, finance
Common Search & ComparisonYesYes

Online Banking Representatives focus on assisting customers with digital banking services, troubleshooting online account issues, and guiding users through online platforms. Customer Service Representatives handle a broader range of customer inquiries across various channels and industries. While both roles require strong communication skills, Online Banking Representatives specialize in online banking tools and financial products, making them more specific to banking environments.

What are popular job titles related to Online Banking Representative jobs in Riverside, CA?

For Online Banking Representative jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Online Banking Representative jobs in Riverside, CA look for?

The top searched job categories for Online Banking Representative jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Online Banking Representative jobs?

Cities near Riverside, CA with the most Online Banking Representative job openings:

Online Banking Representative jobs near you
Infographic showing various Online Banking Representative job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 31% Part Time, 1% Temporary, and 3% Contract. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $39,072 per year, or $18.8 per hour.

Treasury Operations Specialist

Mechanics Bank

Irvine, CA

$25.50 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Mechanics Bank rating

5.9

Company rating: 5.9 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

157th of 171 rated banks

Job description

Mechanics Bank currently searching for a Treasury Operations Specialist to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site.
Assists small business and commercial customers in setting up and maintaining Business Online Banking and other Treasury Management products and services. Reviews Business Online Banking and other Treasury Management services request forms and applications for accuracy and completion. Provides client support and training on product use.

What you will do:

  • Implements Treasury Management product and service requests, including input and callback for various systems.

  • Processes maintenance requests for existing Business Online Banking and Treasury Management services, including risk reviews for ACH and RDC customers.

  • Reviews Business Online Banking and Treasury Management service requests, ensuring authorization and access to appropriate business banking products and services.

  • Provides support and training to small business and commercial customers for various Treasury Management services i.e. Business Online Banking, Remote Deposit Capture, online ACH and Wire origination, etc. Support may be provided via phone, online and/or email communications.

  • Provides assistance to Retail, Commercial and other banking staff regarding Business Online Banking and various Treasury Management product and service features and reports operational issues.

  • Monitors and manages multiple email inboxes and request databases for incoming requests and communications.

  • Adhere to Bank's security and audit procedures as well as industry rules and regulations.

  • Maintain current knowledge of all Mechanics Bank's Treasury Services Product offerings, services and systems.

  • Participate in UAT (User Acceptance Testing) on new initiatives related to Treasury Services products and services, as required.

  • Bills customers for various Treasury Management products and services and orders equipment for customers as needed.

  • Other duties as assigned.

  • Travel 0 - 10%.

Who you are:

  • High School Diploma/GED required.

  • 3 years of experience in a treasury operational role preferred.

  • Additional experience may be considered in lieu of degree.

  • General knowledge of Treasury Management products and services and implementation requirements.

  • General knowledge of Federal and State banking regulations pertaining to Online Banking and ACH Operations.

  • General knowledge of Business Online Banking and Treasury Management products and services.

  • Excellent ability to explain processes clearly and understandably.

  • Excellent ability to problem solve.

  • Excellent organizational skills and attention to detail.

  • Skilled in problem resolution and the ability to determine appropriate solutions.

  • Excellent written, oral, and interpersonal communication skills.

  • Proficient skill in Microsoft Office Suite applications.

ADA Requirements

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls.

  • The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.

  • The employee must occasionally lift and/or move up to 10 pounds.

  • Specific vision abilities required by this job include close vision.

  • The noise level in the work environment is usually moderate.

#LI-AS1

Pay Range: $25.50 -30.00 hourly

AIP/Bonus: up to 5%

Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire.
Benefits package includes[1]:

  • Medical, prescription, dental, and vision coverage for employees and their eligible family members

  • Employer paid Employee Assistance Program, Life Insurance, AD&D, and Disability benefits

  • Health Savings Account with employer contribution

  • Healthcare and Dependent Care Flexible Spending Accounts and Commuter/Parking Benefit

  • 401(k) and Roth 401(k) with company contribution

  • 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program

  • Supplemental Health plans, Voluntary Legal and Identity Theft Services

  • 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year

  • Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply)

Final compensation package will be determined by the work experience, education, and/or skill level of the applicant along with internal equity and alignment with geographic market data.

  • Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law.

  • Please view Equal Employment Opportunity Posters provided by OFCCPhere.

  • To learn more about Mechanics Bank's California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit

    California Privacy Policy for Prospective Employees | Mechanics Bank

[1] The benefits listed in this job posting reflect the Bank's most reasonable and genuinely expected benefits offered for this position.

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