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Online Answering Service Jobs in Rio Rico, AZ (NOW HIRING)

Afni

Customer Service Representative

Tucson, AZ · On-site

$17/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or ...

Afni

Customer Service Representative

Vail, AZ · On-site

$17/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or ...

Afni

Customer Service Representative

Vail, AZ · On-site

$17/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or ...

Afni

Customer Service Representative

Sahuarita, AZ · On-site

$17 - $17.50/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or ...

Afni

Customer Service Representative

Sahuarita, AZ · On-site

$17/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or ...

Afni

Customer Service Representative

Tucson, AZ · On-site

$17 - $17.50/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or ...

Afni

Customer Service Representative

Tucson, AZ · On-site

$17/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or ...

Afni

Customer Service Representative

Tucson, AZ · On-site

$17/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or ...

Afni

Customer Service Representative

Vail, AZ · On-site

$17 - $17.50/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or ...

Afni

Customer Service Representative

Green Valley, AZ · On-site

$17/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or ...

Afni

Customer Service Representative

Green Valley, AZ · On-site

$17 - $17.50/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or ...

Afni

Customer Service Representative

Tucson, AZ · On-site

$17/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or ...

Afni

Customer Service Representative

Tucson, AZ · On-site

$17 - $17.50/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or ...

Afni

Customer Service Representative

Tucson, AZ · On-site

$17/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or ...

Afni

Customer Service Representative

Sahuarita, AZ · On-site

$17/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or ...

Afni

Customer Service Representative

Tucson, AZ · On-site

$17 - $17.50/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or ...

Afni

Customer Service Representative

Green Valley, AZ · On-site

$17/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or ...

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Online Answering Service information

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How much do online answering service jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for online answering service in Rio Rico, AZ is $20.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.33 per hour, depending on experience, location, and employer.

What are common challenges faced by professionals working in an online answering service, and how can they be addressed?

Professionals in online answering services often encounter challenges such as managing high call volumes, handling diverse customer inquiries, and maintaining a calm demeanor during stressful situations. To address these, it's important to develop strong communication and multitasking skills, stay organized, and utilize call management software effectively. Regular training and collaboration with teammates can also help improve service quality and reduce burnout. Support from supervisors and access to up-to-date knowledge bases are key to overcoming these challenges.

What is an Online Answering Service?

An Online Answering Service is a company or platform that handles incoming calls, messages, or queries on behalf of other businesses or professionals, typically through remote operators. These services ensure that customer inquiries are answered promptly, appointments are scheduled, messages are relayed, and basic information is provided, even outside of regular business hours. They help businesses maintain professional communication and customer service without needing to hire in-house staff. Online answering services can operate via phone, chat, email, or a combination of digital channels.

What is the difference between Online Answering Service vs Virtual Receptionist?

FeatureOnline Answering ServiceVirtual Receptionist
CredentialsTypically no formal credentials requiredOften requires customer service or administrative experience
Work EnvironmentRemote, operated by a third-party providerRemote, often employed directly by a company or as an independent contractor
Services ProvidedAnswering calls, message taking, basic customer inquiriesAnswering calls, scheduling, client interaction, more personalized services
Usage in IndustryCommon across small businesses, call centers, and service providersUsed by businesses needing personalized front-desk support remotely

Online Answering Services primarily handle call answering and message taking through third-party providers, focusing on basic communication tasks. Virtual Receptionists offer more personalized, interactive support, often including scheduling and customer interaction, typically employed directly or as contractors. Both serve remote communication needs but differ in service scope and employment setup.

What are the key skills and qualifications needed to thrive as an Online Answering Service Representative, and why are they important?

To thrive as an Online Answering Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call management systems, and basic computer proficiency are typically required. Patience, active listening, and a calm demeanor make someone stand out in this position. These skills and qualities are important for providing accurate, timely, and courteous responses that enhance customer satisfaction and maintain client trust.
What are the most commonly searched types of Answering Service jobs in Rio Rico, AZ? The most popular types of Answering Service jobs in Rio Rico, AZ are:
What are popular job titles related to Online Answering Service jobs in Rio Rico, AZ? For Online Answering Service jobs in Rio Rico, AZ, the most frequently searched job titles are:
What job categories do people searching Online Answering Service jobs in Rio Rico, AZ look for? The top searched job categories for Online Answering Service jobs in Rio Rico, AZ are:
What cities near Rio Rico, AZ are hiring for Online Answering Service jobs? Cities near Rio Rico, AZ with the most Online Answering Service job openings:
Online Answering Service jobs near you
Kitt Peak Visitor Center Customer Service Representative

Kitt Peak Visitor Center Customer Service Representative

AURA

Tucson, AZ • On-site

$17.20/hr

Full-time

Retirement, PTO

Re-posted 12 days ago

Job description

The Kitt Peak Visitor Center (KPVC) is a premier destination for astronomy enthusiasts and visitors from around the world. KPVC includes the museum, retail gift shop, four public telescopes, and the NOIRLab Windows on the Universe Center for Astronomy Outreach, featuring a Science on a Sphere exhibit, heliostats, and an immersive visualization theater.
As part of NOIRLab's Communications, Education & Engagement (CEE) division, KPVC welcomes guests from all 50 states and six continents each year. The Gift Shop Customer Service Representative plays a vital role in creating a memorable visitor experience and serves as a key ambassador for Kitt Peak National Observatory.
We are seeking an enthusiastic, customer-focused Part-Time Gift Shop Customer Service Representative to join our team. This position serves as the first point of contact for visitors and callers, providing outstanding customer service while supporting retail operations, ticket sales, inventory management, and visitor center activities.
The Gift Shop is open 362 days per year, and work hours may vary seasonally. Weekend and holiday availability is required.
Essential Functions
  • Welcome and assist visitors in person, by phone, and through other communication channels.
  • Provide accurate information about observatory programs, tours, exhibits, facilities, and services.
  • Deliver exceptional customer service while maintaining a professional, friendly, and engaging demeanor.
  • Respond appropriately and tactfully to a variety of visitor inquiries and situations.
  • Open and close the Visitor Center and Gift Shop as assigned.
  • Operate the Point-of-Sale (POS) system to process sales, exchanges, returns, and inventory adjustments.
  • Accurately handle cash, credit card transactions, receipts, and daily balancing procedures.
  • Generate retail and transaction reports as required.
  • Sell visitor program and tour tickets using the FareHarbor ticketing system.
  • Receive, stock, and organize merchandise and inventory shipments.
  • Enter new inventory into the POS system and create barcode labels.
  • Restock sales floor merchandise and maintain attractive product displays.
  • Prepare outgoing shipments and process merchandise returns.
  • Assist with the annual physical inventory process each September.
  • Work collaboratively with the Visitor Center Assistant Manager, Operations Manager, docents, and other departments.
  • Help maintain accountability for organizational property and promptly report missing, damaged, or non-functioning items.
  • Follow all organizational policies, safety procedures, and government award compliance requirements.
  • Complete required safety training, including CPR and AED certification (provided by NOIRLab).
  • Perform other duties as assigned.

Qualifications
Required
  • High school diploma or equivalent.
  • Minimum two years of experience in a retail, customer service, hospitality, tourism, or nonprofit setting.
  • Experience operating a computerized Point-of-Sale (POS) system and handling cash accurately.
  • Strong attention to detail and ability to follow established accounting and cash-handling procedures.
  • Excellent interpersonal and communication skills.
  • Ability to maintain confidentiality and exercise sound judgment in customer interactions.
  • Strong organizational skills and the ability to work independently with minimal supervision.
  • Proficiency with computers, including email, internet applications, scheduling systems, and retail software.
  • Ability to work most weekends and some holidays.

Preferred
  • Experience in visitor attractions, museums, science centers, parks, or tourism environments.
  • Experience with ticketing systems and inventory management software.

This position is based at the Kitt Peak Visitor Center and Gift Shop and involves regular interaction with visitors, volunteers, and staff from diverse backgrounds. The work environment combines retail, customer service, and administrative responsibilities in a professional, team-oriented setting.
  • Work is performed in a visitor center, retail store, museum, and office environment.
  • Frequent interaction with the public is required, including providing information, answering questions, and supporting visitor experiences.
  • Regular use of computers, point-of-sale systems, telephones, and other standard office equipment.
  • Work schedules include weekends, holidays, and varying seasonal hours.
  • Employees may be required to work independently for portions of their shift while maintaining high standards of customer service and operational effectiveness.
  • Due to the mountain-top location, employees must be able to work safely at an elevation of approximately 6,800 feet.
  • In emergency operational or safety situations, employees may be required to extend scheduled work hours and/or remain overnight at Kitt Peak.

Salary Range: $17.20/hour, the final salary will depend on skills, qualifications, and experience.
AURA offers an excellent benefits package including paid time off and retirement plan contributions, competitive salary commensurate with experience, and a very attractive work environment. Details on benefits can be found at Benefits by Location - Aura Human Resources.
Preference will be given to qualified internal candidates and qualified Native Americans living on or near the Tohono O'odham reservation.
How to Apply:
This position will remain open until it is filled. Please submit a cover letter and a CV or resume. Individuals needing assistance with the employment process can request assistance here.
#IND1
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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