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Online Answering Service Jobs in Rio Rico, AZ (NOW HIRING)

Afni

Customer Service Representative

Tucson, AZ · On-site

$10/hr

... answering questions, and helping them find the products and services that best fit their needs ... apply online at: AfniCareers.com/Tucson or stop by our center Monday-Friday, between 9am and 4pm ...

Afni

Customer Service Representative

Tucson, AZ · On-site

$10/hr

... answering questions, and helping them find the products and services that best fit their needs ... apply online at: AfniCareers.com/Tucson or stop by our center Monday-Friday, between 9am and 4pm ...

Uhaul

customer service rep

Tucson, AZ

$15.25 - $20.50/hr

... answering questions, and preparing rental invoices. Once properly trained, Customer Service ... in on-line and hands on educational and training opportunities • Take pride in every aspect of ...

One Ten Inc

Customer Service Representative

Vail, AZ

$16.75 - $23/hr

You'll be the first contact for our customers: answering billing questions, making policy changes, and providing recommendations. Join our team to deliver personalized service that demonstrates the ...

ForgeFit

Remote Customer Service Specialist

Tucson, AZ · On-site +1

$16 - $21.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Whether answering questions, resolving issues, or coordinating with internal teams, your focus will ...

dbi

Alterations Customer Service Representative

Tucson, AZ

$15.25 - $20.50/hr

The Alterations CSR is responsible for task that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for ...

dbi

Alterations Customer Service Representative

Tucson, AZ · On-site

$15.25 - $20.50/hr

The Alterations CSR is responsible for task that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for ...

GEICO

Customer Service Representative

Sahuarita, AZ · On-site

$19.06 - $23.82/hr

Service Representatives are the first point of contact for our customers: answering billing questions, making policy changes, and providing recommendations. Join our team to deliver personalized ...

GEICO

Customer Service Representative

Tucson, AZ · On-site

$19.06 - $23.82/hr

Service Representatives are the first point of contact for our customers: answering billing questions, making policy changes, and providing recommendations. Join our team to deliver personalized ...

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Online Answering Service information

See Rio Rico, AZ salary details

$11

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$34

How much do online answering service jobs pay per hour?

As of May 28, 2026, the average hourly pay for online answering service in Rio Rico, AZ is $20.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.33 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Online Answering Service Representative, and why are they important?

To thrive as an Online Answering Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call management systems, and basic computer proficiency are typically required. Patience, active listening, and a calm demeanor make someone stand out in this position. These skills and qualities are important for providing accurate, timely, and courteous responses that enhance customer satisfaction and maintain client trust.

What are common challenges faced by professionals working in an online answering service, and how can they be addressed?

Professionals in online answering services often encounter challenges such as managing high call volumes, handling diverse customer inquiries, and maintaining a calm demeanor during stressful situations. To address these, it's important to develop strong communication and multitasking skills, stay organized, and utilize call management software effectively. Regular training and collaboration with teammates can also help improve service quality and reduce burnout. Support from supervisors and access to up-to-date knowledge bases are key to overcoming these challenges.

What is an Online Answering Service?

An Online Answering Service is a company or platform that handles incoming calls, messages, or queries on behalf of other businesses or professionals, typically through remote operators. These services ensure that customer inquiries are answered promptly, appointments are scheduled, messages are relayed, and basic information is provided, even outside of regular business hours. They help businesses maintain professional communication and customer service without needing to hire in-house staff. Online answering services can operate via phone, chat, email, or a combination of digital channels.

What is the difference between Online Answering Service vs Virtual Receptionist?

FeatureOnline Answering ServiceVirtual Receptionist
CredentialsTypically no formal credentials requiredOften requires customer service or administrative experience
Work EnvironmentRemote, operated by a third-party providerRemote, often employed directly by a company or as an independent contractor
Services ProvidedAnswering calls, message taking, basic customer inquiriesAnswering calls, scheduling, client interaction, more personalized services
Usage in IndustryCommon across small businesses, call centers, and service providersUsed by businesses needing personalized front-desk support remotely

Online Answering Services primarily handle call answering and message taking through third-party providers, focusing on basic communication tasks. Virtual Receptionists offer more personalized, interactive support, often including scheduling and customer interaction, typically employed directly or as contractors. Both serve remote communication needs but differ in service scope and employment setup.

What are the most commonly searched types of Answering Service jobs in Rio Rico, AZ? The most popular types of Answering Service jobs in Rio Rico, AZ are:
What are popular job titles related to Online Answering Service jobs in Rio Rico, AZ? For Online Answering Service jobs in Rio Rico, AZ, the most frequently searched job titles are:
What job categories do people searching Online Answering Service jobs in Rio Rico, AZ look for? The top searched job categories for Online Answering Service jobs in Rio Rico, AZ are:
What cities near Rio Rico, AZ are hiring for Online Answering Service jobs? Cities near Rio Rico, AZ with the most Online Answering Service job openings:
Online Answering Service jobs near you
Customer Service Representative

Customer Service Representative

Afni

Tucson, AZ • On-site

$10/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 28 days ago

Afni rating

6.8

Company rating: 6.8 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

20th of 71 rated call and contact centers

Job description

Company Description
We are a contact center company made of innovative thinkers and customer-focused teams.
We embrace a total-service culture that is efficient, productive, and even a little fun. After all, we know the right culture will help us create smart solutions that deliver results beyond expectations.
Our clients are well-known companies with brand names of products and services you likely use every day. Our job is to represent them through millions of conversations with their customers. Our clients trust us with their customer relationships, and we earn that trust, day-in and day-out.
In short, we make it happen, one contact at a time. It's not just what we do; it's who we are.
Job Description
Afni is a stable company in the contact center industry. We help millions of customers every year, and we are looking for people with experience in the customer service industry to join our Tucson team.
Our client's customers contact us over the phone. Afni Customer Service Representatives help customers with general customer service care like updating their account, answering questions, and helping them find the products and services that best fit their needs. Ready to get off your feet and join a team focused on developing their skills and talents? Then I encourage you to apply to be an Afni Customer Service Representative.
Starting pay is $10 per hour with opportunities to earn more with bonuses, employee referrals, and four merit reviews the first two years!
Afni team members also enjoy:
• Award-winning training (We're ranked 36 on Training Magazine's Top 125)
• Benefits like medical, dental, and vision
• Tuition reimbursement with up to $3,000 for college expenses
• 401(k) retirement savings plan with company match program
Learn more and apply online at: AfniCareers.com/Tucson or stop by our center Monday-Friday, between 9am and 4pm, to meet with a member of our hiring team and start the process!
We're located at
5320 N. La Cholla Blvd, Tucson, AZ 85741 (River Rd & La Cholla)
Customer Service Representative
5451 East Williams Blvd. (South of Broadway, between Craycroft and Rosemont, behind the Comfort Inn and Suites)
Customer Service Representative
7810 East Escalante Rd. (Golf Links & Pantano)
Customer Sales Representative
Qualifications
High School Diploma or GED and 18 years old
Additional Information

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