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Online Answering Service Jobs in Rio Rico, AZ (NOW HIRING)

One Ten Inc

Customer Service Representative

Vail, AZ · On-site

$16.75 - $23/hr

You'll be the first contact for our customers: answering billing questions, making policy changes, and providing recommendations. Join our team to deliver personalized service that demonstrates the ...

XPO Logistics

Customer Service Representative

Nogales, AZ · On-site

$14.25 - $19.50/hr

Perform general clerical duties as assigned, including answering and directing phone calls, filing ... Customer Service Representatives are required to: * Walk and/or stand for extended periods on a ...

XPO Logistics

Customer Service Representative

Nogales, AZ · On-site

$14.25 - $19.50/hr

Perform general clerical duties as assigned, including answering and directing phone calls, filing ... Customer Service Representatives are required to: * Walk and/or stand for extended periods on a ...

XPO

Customer Service Representative

Nogales, AZ · On-site

$14.25 - $19.50/hr

Perform general clerical duties as assigned, including answering and directing phone calls, filing ... Customer Service Representatives are required to: * Walk and/or stand for extended periods on a ...

Horizonremotecareers

Remote Service Representative

Tucson, AZ · Remote

$15.25 - $20.50/hr

Basic computer and online navigation skills * Ability to multitask and stay organized * Self ... Previous customer service experience is a plus Benefits * Remote position * Flexible scheduling ...

Horizonremotecareers

Remote Service Representative

Tucson, AZ · Remote

$15.25 - $20.50/hr

Basic computer and online navigation skills * Ability to multitask and stay organized * Self ... Previous customer service experience is a plus Benefits * Remote position * Flexible scheduling ...

ForgeFit

Remote Customer Service Specialist

Tucson, AZ · On-site +1

$16 - $21.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Whether answering questions, resolving issues, or coordinating with internal teams, your focus will ...

dbi

Alterations Customer Service Representative

Tucson, AZ · On-site

$15.25 - $20.50/hr

The Alterations CSR is responsible for task that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for ...

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Online Answering Service information

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How much do online answering service jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for online answering service in Rio Rico, AZ is $20.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.33 per hour, depending on experience, location, and employer.

What are common challenges faced by professionals working in an online answering service, and how can they be addressed?

Professionals in online answering services often encounter challenges such as managing high call volumes, handling diverse customer inquiries, and maintaining a calm demeanor during stressful situations. To address these, it's important to develop strong communication and multitasking skills, stay organized, and utilize call management software effectively. Regular training and collaboration with teammates can also help improve service quality and reduce burnout. Support from supervisors and access to up-to-date knowledge bases are key to overcoming these challenges.

What is an Online Answering Service?

An Online Answering Service is a company or platform that handles incoming calls, messages, or queries on behalf of other businesses or professionals, typically through remote operators. These services ensure that customer inquiries are answered promptly, appointments are scheduled, messages are relayed, and basic information is provided, even outside of regular business hours. They help businesses maintain professional communication and customer service without needing to hire in-house staff. Online answering services can operate via phone, chat, email, or a combination of digital channels.

What is the difference between Online Answering Service vs Virtual Receptionist?

FeatureOnline Answering ServiceVirtual Receptionist
CredentialsTypically no formal credentials requiredOften requires customer service or administrative experience
Work EnvironmentRemote, operated by a third-party providerRemote, often employed directly by a company or as an independent contractor
Services ProvidedAnswering calls, message taking, basic customer inquiriesAnswering calls, scheduling, client interaction, more personalized services
Usage in IndustryCommon across small businesses, call centers, and service providersUsed by businesses needing personalized front-desk support remotely

Online Answering Services primarily handle call answering and message taking through third-party providers, focusing on basic communication tasks. Virtual Receptionists offer more personalized, interactive support, often including scheduling and customer interaction, typically employed directly or as contractors. Both serve remote communication needs but differ in service scope and employment setup.

What are the key skills and qualifications needed to thrive as an Online Answering Service Representative, and why are they important?

To thrive as an Online Answering Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call management systems, and basic computer proficiency are typically required. Patience, active listening, and a calm demeanor make someone stand out in this position. These skills and qualities are important for providing accurate, timely, and courteous responses that enhance customer satisfaction and maintain client trust.
What are the most commonly searched types of Answering Service jobs in Rio Rico, AZ? The most popular types of Answering Service jobs in Rio Rico, AZ are:
What are popular job titles related to Online Answering Service jobs in Rio Rico, AZ? For Online Answering Service jobs in Rio Rico, AZ, the most frequently searched job titles are:
What job categories do people searching Online Answering Service jobs in Rio Rico, AZ look for? The top searched job categories for Online Answering Service jobs in Rio Rico, AZ are:
What cities near Rio Rico, AZ are hiring for Online Answering Service jobs? Cities near Rio Rico, AZ with the most Online Answering Service job openings:
Online Answering Service jobs near you
Customer Service Representative

Customer Service Representative

VCA Animal Hospitals

Tucson, AZ • On-site

$15.25 - $20.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

VCA Animal Hospitals rating

6.0

Company rating: 6.0 out of 10

Based on 645 frontline employees who took The Breakroom Quiz

26th of 48 rated veterinary

Job description

VCA Civano Animal Hospital and Emergency Center
We are seeking a full time Client Service Representative / Veterinary Receptionist who is looking to work in a well-equipped practice alongside a team of passionate veterinarians and technicians. The successful candidate will be a believer in the possibilities of high quality veterinary medicine and patient care-with the expertise and technical know-how to make them happen.
Why We Need You
As a member of the VCA Civano team, your mission will be to win the confidence of every pet parent-by delivering an outstanding client experience-so they will partner with us for the highest quality care of their companion animals. We want you to use the knowledge that you've invested your time and talent in.
At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations.
We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.
Job Description
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR combines customer service with sales skills to develop the relationships we have with our clients, as well as positively impact our business.
Skills and Qualifications
VCA's Client Service Representatives come from a wide variety of professional backgrounds: careers in medical & healthcare fields, retail, hospitality, restaurant service, sales, management, administrative assisting, and call centers. Yet they all share a common passion....the satisfaction that comes from providing an outstanding client experience.
The successful CSR candidate will share VCA's commitment to delivering the highest quality patient care with exceptional client service. He/she will bring a positive attitude, a service orientation, and high energy along with:
  • At least one year of proven past experience helping customers.
  • High School Diploma/GED or equivalent.
  • Excellent listening and communication skills.
  • Compassion for pets and people-as well as awareness and understanding of others' reactions.
  • Proven decision-making skills to choose the most appropriate course of action.
  • The ability to integrate new information into problem-solving.
  • Proficiency in Microsoft Office.
  • Willingness to work non-traditional hours, including nights, weekends and Holidays.
  • The ability to lift up to 40 lbs. and be exposed to hazards associated with pets such as allergies, contagious diseases, noises, odors, bites, scratches, and animal waste.
    Duties and Responsibilities
    The Client Service Representative plays a key role in the hospital's success, as their immediate interaction with customers impacts revenue, repeat visits, and satisfaction. While this position does not have any clinical duties, the CSR will work hand-in-hand with Veterinarians, Veterinary Technicians, Hospital Managers, Regional Directors, and Kennel teams. The CSR is the pivot around which the hospital operates and is responsible for:
  • Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
  • Scheduling and confirming appointments.
  • Placing outbound calls for follow-ups and reaching out to prospective clients.
  • Presenting and explaining fees, including processing payments.
  • Recommending, selecting, and obtaining products and services, including prescriptions.
  • Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
  • Managing medical records, charts, reports and correspondence.
  • Visual acuity sufficient to maintain accurate records, recognize people and understand written directions.
    • Ability to speak and hear sufficiently to understand, give information in person and over the telephone.
    • Fine motor skills adequate for utilizing hospital equipment such as electric clippers, syringes, radiology equipment, laboratory equipment, computers, etc.
    • Must be flexible with work schedule and available to work weekends

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

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