ZipRecruiter

Log In

1

Online Answering Service Jobs in Reedsburg, WI (NOW HIRING)

Walgreens

Photo Specialist

Baraboo, WI · On-site

$16 - $21.25/hr

... service transactions, including FedEx, Western Union, and online order fulfillment. Owns the ... Takes ownership of customer concerns, resolving issues and answering questions to ensure a positive ...

Walgreens

Photo Specialist

Sauk City, WI

$15.75 - $21/hr

... service transactions, including FedEx, Western Union, and online order fulfillment. Owns the ... Takes ownership of customer concerns, resolving issues and answering questions to ensure a positive ...

New

Walgreens

Photo Specialist

Sauk City, WI · On-site

$15.75 - $21/hr

... service transactions, including FedEx, Western Union, and online order fulfillment. Owns the ... Takes ownership of customer concerns, resolving issues and answering questions to ensure a positive ...

New

Walgreens

Photo Specialist

Baraboo, WI · On-site

$16 - $21.25/hr

... service transactions, including FedEx, Western Union, and online order fulfillment. Owns the ... Takes ownership of customer concerns, resolving issues and answering questions to ensure a positive ...

Walgreens

Photo Specialist

Baraboo, WI · On-site

$15 - $17.50/hr

... service transactions, including FedEx, Western Union, and online order fulfillment. Owns the ... Takes ownership of customer concerns, resolving issues and answering questions to ensure a positive ...

Walgreens

Photo Specialist

Sauk City, WI · On-site

$15 - $17.50/hr

... service transactions, including FedEx, Western Union, and online order fulfillment. Owns the ... Takes ownership of customer concerns, resolving issues and answering questions to ensure a positive ...

New

Afni

Remote Customer Service Representative

Baraboo, WI · On-site

$14.50 - $15/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

You can apply online here! Key Qualifications * Exceptional communication and active listening ... Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of ...

Wisconsin Humane Society

Veterinarian

Adams, WI · On-site

$95K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Services Description Are you a veterinarian interested in spay/neuter services, shelter medicine ... Providing medical information to clients and answering questions as needed * Train and support any ...

Ulta Beauty

Beauty Advisor

Baraboo, WI · On-site

$15.50 - $19.50/hr

... answering questions about products and services, informing guests about promotions and sales, and ... Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders.

Ulta Beauty, Inc.

Beauty Advisor

Baraboo, WI · On-site

$15.50 - $19.50/hr

... answering questions about products and services, informing guests about promotions and sales, and ... Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders.

Ulta Beauty, Inc.

Beauty Advisor

Baraboo, WI · On-site

$15.50 - $19.50/hr

... answering questions about products and services, informing guests about promotions and sales, and ... Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders.

next page

Showing results 1-20

All JobsOnline Answering Service JobsOnline Answering Service Jobs in Reedsburg, WI

Online Answering Service information

See Reedsburg, WI salary details

$11

$21

$35

How much do online answering service jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for online answering service in Reedsburg, WI is $21.10, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $25.10 per hour, depending on experience, location, and employer.

What is an online answering service?

An Online Answering Service is a company or platform that handles incoming calls, messages, or queries on behalf of other businesses or professionals, typically through remote operators. These services ensure that customer inquiries are answered promptly, appointments are scheduled, messages are relayed, and basic information is provided, even outside of regular business hours. They help businesses maintain professional communication and customer service without needing to hire in-house staff. Online answering services can operate via phone, chat, email, or a combination of digital channels.

What are the key skills and qualifications needed to thrive as an online answering service representative?

To thrive as an Online Answering Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call management systems, and basic computer proficiency are typically required. Patience, active listening, and a calm demeanor make someone stand out in this position. These skills and qualities are important for providing accurate, timely, and courteous responses that enhance customer satisfaction and maintain client trust.

What are common challenges faced by professionals working in an online answering service, and how can they be addressed?

Professionals in online answering services often encounter challenges such as managing high call volumes, handling diverse customer inquiries, and maintaining a calm demeanor during stressful situations. To address these, it's important to develop strong communication and multitasking skills, stay organized, and utilize call management software effectively. Regular training and collaboration with teammates can also help improve service quality and reduce burnout. Support from supervisors and access to up-to-date knowledge bases are key to overcoming these challenges.

What is the difference between Online Answering Service vs Virtual Receptionist?

FeatureOnline Answering ServiceVirtual Receptionist
CredentialsTypically no formal credentials requiredOften requires customer service or administrative experience
Work EnvironmentRemote, operated by a third-party providerRemote, often employed directly by a company or as an independent contractor
Services ProvidedAnswering calls, message taking, basic customer inquiriesAnswering calls, scheduling, client interaction, more personalized services
Usage in IndustryCommon across small businesses, call centers, and service providersUsed by businesses needing personalized front-desk support remotely

Online Answering Services primarily handle call answering and message taking through third-party providers, focusing on basic communication tasks. Virtual Receptionists offer more personalized, interactive support, often including scheduling and customer interaction, typically employed directly or as contractors. Both serve remote communication needs but differ in service scope and employment setup.

What are popular job titles related to Online Answering Service jobs in Reedsburg, WI?

For Online Answering Service jobs in Reedsburg, WI, the most frequently searched job titles are:

What job categories do people searching Online Answering Service jobs in Reedsburg, WI look for?

The top searched job categories for Online Answering Service jobs in Reedsburg, WI are:

What cities near Reedsburg, WI are hiring for Online Answering Service jobs?

Cities near Reedsburg, WI with the most Online Answering Service job openings:

Online Answering Service jobs near you
Infographic showing various Online Answering Service job openings in Reedsburg, WI as of June 2026, with employment types broken down into 10% As Needed, 61% Full Time, 24% Part Time, 4% Contract, and 1% Nights. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $43,880 per year, or $21.1 per hour.

Photo Specialist

Walgreens

Baraboo, WI • On-site

$16 - $21.25/hr

Full-time

Posted 6 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,204 frontline employees who took The Breakroom Quiz

98th of 112 rated pharmacies

Job description

Job Summary
Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx, Western Union, and online order fulfillment. Owns the inventory, organization, and operational readiness of the photo department by maintaining supplies, monitoring inventory levels, and ensuring product and service availability to meet customer needs. Promotes photo products and services, assists customers at checkout registers, accurately processes transactions and cash handling activities, supports merchandising initiatives, and collaborates with team members to maintain a clean, safe, and customer focused environment while achieving operational and business goals.
Job Responsibilities
Customer Experience
Engages customers and patients at the photo counter with warmth and purpose by greeting them, proactively offering assistance, and identifying needs to provide personalized products and services. Takes ownership of customer concerns, resolving issues and answering questions to ensure a positive and seamless experience.
Models and reinforce customer-obsessed behaviors and service best practices across the team to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and behaviors by consistently greeting customers warmly, assisting through proactive and personalized support, and solving customer needs through resolution and follow-through until satisfied.
 
Operations
Delivers courteous, friendly, accurate, and efficient service in the photo department, including digital passport photo services and promotion of photo products and services.
Recommends products, services, upgrades, and companion items to meet customer needs and drive sales opportunities.
Processes customer transactions accurately, including purchases, returns, refunds, exchanges, and rain checks, while adhering to cash handling procedures.
Owns the inventory, supplies, organization, and operational readiness of the photo department by monitoring inventory levels, maintaining records, ensuring product availability, and maintaining photo expense, raw material, and supply inventory levels that align with forecasted three-week customer demand.
Processes and fulfills photo, online, and web pickup orders, ensuring accuracy, timeliness to deliver a seamless customer experience.
Provides customer support for service offerings, including FedEx, Western Union, and other auxiliary services, while ensuring compliance with applicable policies and procedures.
Maintains photo equipment and utilizes store systems and technology to support daily operations, troubleshoot issues, and deliver quality results.
Maintains a clean, organized, safe, and well-merchandised photo department and contributes to overall store appearance and operational standards.
Supports photo and nearby departments in merchandising execution through display maintenance, promotional and seasonal setups, inventory activities, resets, and revisions.
Supports the cross-training and development of store team members on photo department operations and services to ensure adequate coverage and operational continuity during times when the Photo Specialist is not scheduled.
Follows company policies, asset protection standards, and applicable regulatory requirements to help ensure a safe, compliant, and secure environment.
Collaborates effectively with team members, maintains respectful working relationships, and completes additional assignments as needed to support business objectives.
Training & Personal Development
Attends training and completes e-Learnings requested by Manager or assigned by
corporate.

What Walgreens employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply