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One Call Jobs in Chicago, IL (NOW HIRING)

LHH US

Call Center Representative

Naperville, IL · On-site

$17.50 - $18/hr

This is an ideal position for individuals with at least 1 year of call center experience. What You'll Do * Connect with customers through inbound and outbound calls (as needed) * Educate consumers on ...

Addison Group

Call Center Agent

Palatine, IL · On-site

$20 - $21/hr

Minimum of one year of call center experience in a fast-paced, high-volume environment. * Experience in industries such as banking, insurance, collections, fraud prevention, call centers, or similar ...

LHH US

Call Center Representative

Naperville, IL

$17.50 - $18/hr

This is an ideal position for individuals with at least 1 year of call center experience. What You'll Do * Connect with customers through inbound and outbound calls (as needed) * Educate consumers on ...

Transdev

Call Center Trainer

Tinley Park, IL · On-site

$22.28 - $27.23/hr

Call Center Trainer Transdev is looking for a Call Center Trainer to join our team in Tinley Park ... At least 1 year of supervisory experience required. * Professional presentation with strong ...

Ardmore Roderick

Call Center Rep

Chicago, IL

$16 - $20.50/hr

Customer Service 1 Duration: 4 months Location: Chicago, IL 60607 Shift Hours: M-F, 8am - 5pm ... Qualifications Recommended skills Call Center Call Center Operations Call Center Rep Customer ...

Ardmore Roderick

Call Center Rep

Chicago, IL · On-site

$16 - $20.50/hr

Customer Service 1 Duration: 4 months Location: Chicago, IL 60607 Shift Hours: M-F, 8am - 5pm ... Qualifications Recommended skills Call Center Call Center Operations Call Center Rep Customer ...

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Showing results 41-60

All JobsOne Call JobsOne Call Jobs in Chicago, IL

One Call information

See Chicago, IL salary details

$10

$17

$24

How much do one call jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for one call in Chicago, IL is $17.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $19.13 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a One Call coordinator?

To thrive as a One Call Coordinator, you need strong organizational skills, attention to detail, and a good understanding of scheduling or dispatch procedures, often supported by a high school diploma or equivalent. Familiarity with dispatch software, customer relationship management (CRM) systems, and communication tools is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help individuals excel in this role. These skills are crucial for efficiently managing service requests, ensuring timely responses, and maintaining high customer satisfaction.

What types of jobs does One Call offer?

One Call offers a variety of jobs primarily in the healthcare and insurance industries, including claims processing, customer service, and administrative roles. These positions often require strong communication skills, attention to detail, and familiarity with industry-specific software or systems.

What is a One Call?

One Call operators, also known as utility locator or 811 call center representatives, are professionals who manage requests from individuals or companies planning to dig or excavate. Their primary role is to coordinate with utility companies to ensure that underground utility lines such as gas, water, or electricity are properly marked before any digging occurs. This process helps prevent damage to vital infrastructure, personal injuries, and service disruptions. One Call operators typically work in call centers and use specialized systems to process and dispatch locate requests efficiently.

What is the difference between One Call vs Emergency Medical Technician?

AspectOne CallEmergency Medical Technician
Required CredentialsVaries by role, often includes certifications for specific servicesEMT certification (e.g., EMT-Basic, EMT-Paramedic)
Work EnvironmentCustomer service, dispatch centers, or field responseAmbulances, emergency scenes, hospitals
Employer & IndustryInsurance companies, healthcare providers, emergency servicesEMS agencies, hospitals, fire departments
Common Search & ComparisonOften compared for emergency response roles and dispatch servicesCompared for frontline emergency medical care roles

While both roles are involved in emergency response, One Call typically refers to dispatch or coordination services, whereas Emergency Medical Technicians (EMTs) provide direct pre-hospital medical care. Understanding these differences helps job seekers identify the right career path in emergency services.

What are some common challenges faced by One Call coordinators, and how can they effectively manage a high volume of requests?

One Call coordinators often handle a large number of incoming service requests, which can be challenging when prioritizing urgent needs and maintaining clear communication with both customers and service providers. Effective time management, strong organizational skills, and the ability to stay calm under pressure are crucial for success. Utilizing scheduling software and maintaining well-documented records can help streamline workflow and ensure timely responses. Regular collaboration with team members and ongoing training on best practices can further enhance efficiency and service quality.

What are popular job titles related to One Call jobs in Chicago, IL?

For One Call jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching One Call jobs in Chicago, IL look for?

The top searched job categories for One Call jobs in Chicago, IL are:

One Call jobs near you
Infographic showing various One Call job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $37,042 per year, or $17.8 per hour.

Call Center Representative

LHH US

Naperville, IL • On-site

$17.50 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Call Center Representative
Location: Naperville, IL (100% Onsite)
Schedule: Monday-Friday, 9A-6P or 10A-7P
Training Schedule: Monday-Friday, 8:00 AM-4:30 PM for the first 5 weeks
We are seeking a Call Center Representative for our client in Naperville! This is a fast-paced environment, where you will be responsible for accepting high volume inbound calls for warranty and claims matters. This is an ideal position for individuals with at least 1 year of call center experience.
What You'll Do
  • Connect with customers through inbound and outbound calls (as needed)
  • Educate consumers on service products and account information
  • Assist with warranty and claims inquiries
  • Accurately document customer interactions within CRM platforms
  • Deliver an outstanding customer experience during every interaction
What We're Looking For
  • 1 year of call center customer service experience
  • High volume environment with metrics/KPIs
  • Strong interpersonal, communication, and relationship-building skills
  • Experience using CRM systems and live documentation
  • Comfortable navigating multiple systems and applications simultaneously
Benefits include: Medical, dental, vision insurance, retirement savings options and other value-added benefits.
Pay Details: $17.50 to $18.00 per hour
Search managed by: Marissa Osorio
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.