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Onboarding Jobs in Indiana (NOW HIRING)

Twin Med Llc

Customer Onboarding

Indianapolis, IN · On-site

Customer Onboarding Specialist Education : High school diploma or equivalent required, Bachelor's degree preferred Work Arrangement: Full-Time Remote or Hybrid if within local markets (Detroit ...

Option Care

Sales Onboarding Specialist

Indianapolis, IN · On-site

$53K - $88K/yr

The Sales Onboarding Training Specialist serves as the critical bridge between formal training and real-world performance by guiding new hires through hands-on experiences, workflow immersion ...

CareCar

Indiana Vendor Onboarding

Marion, IN

As a vendor partner, you will complete the onboarding process , ensure compliance with safety and operational standards, and begin claiming trips through HQ based on your drivers, vehicles, and ...

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How much do onboarding jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for onboarding in Indiana is $24.69, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $27.69 per hour, depending on experience, location, and employer.

What does an onboarding job involve?

An Onboarding job focuses on integrating new employees into a company by ensuring they have the tools, resources, and information needed to succeed. This role typically involves coordinating orientation sessions, handling paperwork, setting up IT access, and guiding new hires through company policies and culture. Onboarding professionals work closely with HR, managers, and employees to create a smooth transition and positive experience. Effective onboarding helps improve employee retention and productivity.

What are some common challenges faced in an onboarding position, and how can they be navigated successfully?

Professionals in Onboarding often encounter challenges such as coordinating schedules across departments, ensuring all documentation is completed accurately, and creating a welcoming atmosphere for new hires from diverse backgrounds. Navigating these challenges successfully requires efficient time management, attention to detail, and proactive communication with both new employees and internal stakeholders. Staying organized and adaptable helps address last-minute changes or unique needs. Team collaboration is key, as onboarding specialists frequently work with IT, payroll, and department managers to ensure every aspect of a newcomer’s integration goes smoothly.

What are the key skills and qualifications needed to thrive in an onboarding position, and why are they important?

To thrive in an Onboarding role, you should have a solid understanding of HR processes, experience with employee orientation, and often a background in human resources or business administration. Familiarity with HRIS (Human Resources Information Systems), onboarding management platforms, and sometimes compliance-related certifications is highly beneficial. Strong interpersonal communication, organization, and the ability to empathize with new hires help set outstanding professionals apart in this field. These competencies are vital for ensuring a smooth and engaging transition for new employees, fostering retention and positive workplace culture.

What is an onboarding job?

An onboarding job involves helping new employees integrate into a company by completing paperwork, training, and orientation processes. It often requires strong communication skills and familiarity with HR systems or onboarding software. The role ensures new hires understand company policies and are prepared for their responsibilities.

What are the most commonly searched types of Onboarding jobs in Indiana?

The most popular types of Onboarding jobs in Indiana are:

What are popular job titles related to Onboarding jobs in Indiana?

For Onboarding jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Onboarding jobs in Indiana look for?

The top searched job categories for Onboarding jobs in Indiana are:

What cities in Indiana are hiring for Onboarding jobs?

Cities in Indiana with the most Onboarding job openings:

Onboarding jobs near you
Infographic showing various Onboarding job openings in Indiana as of August 2026, with employment types broken down into 80% Full Time, 14% Part Time, and 6% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $51,355 per year, or $24.7 per hour.

Customer Onboarding

Indianapolis, IN • On-site

Twin Med Llc
Medical Equipment and Supplies Manufacturing • 11 - 50 employees
Learn more about Twin Med Llcexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Customer Onboarding Specialist

Education: High school diploma or equivalent required, Bachelor’s degree preferred
 Work Arrangement: Full-Time Remote or Hybrid if within local markets (Detroit, Indianapolis, Sante Fe Springs CA)
Preferred Location: N/A

About TwinMed
 TwinMed is a leading medical supply distributor serving long-term care, post-acute, and healthcare providers nationwide. We are built on strong relationships, accountability, and a commitment to helping our customers operate more efficiently while delivering quality care.

Position Overview
 The Customer Onboarding Specialist is responsible for managing and coordinating the customer onboarding process from initial intake through successful transition into ongoing business with TwinMed. This role serves as a key connection point between Sales, customers, Customer Service, and internal operational teams, ensuring that new customers have a seamless, organized, and engaging onboarding experience.

This position will take a proactive approach to customer and sales representative engagement, moving beyond the traditional processing of onboarding paperwork to actively managing the onboarding journey, identifying potential issues or delays, and ensuring all necessary information, approvals, and resources are in place before a customer begins ordering.

A key component of this role will be ownership of the onboarding workflow within Smartsheet, including managing intake, tracking approvals, maintaining timelines, communicating status updates, and ensuring accountability across stakeholders.

The Customer Onboarding Specialist will also support inventory planning by running and reviewing customer usage reports to help ensure appropriate inventory availability and a smooth transition into business.

Key Responsibilities

  • Own the customer onboarding process from initial submission through completion and handoff to the appropriate ongoing support teams.
  • Process and maintain all required customer onboarding paperwork, documentation, and account setup information with coordination via the Sales Team
  • Manage customer intake and approval workflows through Smartsheet.
  • Monitor onboarding milestones, deadlines, outstanding items, and approvals to ensure projects remain on schedule.
  • Identify potential roadblocks or missing information and proactively communicate with the appropriate parties to resolve them.
  • Maintain accurate and complete onboarding records and documentation.
  • Ensure onboarding activities are completed in accordance with TwinMed policies, procedures, and established timelines.
  • Coordinate with internal departments to ensure all necessary requirements are completed prior to the customer becoming active.
  • Own and coordinate a comprehensive TwinMed Customer Onboarding Welcome Package

Qualifications & Attributes

  • 2+ years of experience in customer service, sales support, account management, onboarding, operations, or a related field.
  • Strong organizational and time-management skills with the ability to manage multiple onboarding projects simultaneously.
  • Strong attention to detail and accuracy.
  • Excellent written and verbal communication skills.
  • Ability to communicate professionally and effectively with customers, Sales Representatives, and internal stakeholders.
  • Proficiency with Microsoft Office, particularly Excel, Outlook, and Word.
  • Ability to learn and effectively utilize Smartsheet and other business systems.
  • Ability to independently prioritize tasks and follow through on commitments.

Benefits

  • Competitive compensation (salaried, exempt position)
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and paid holidays

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