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Onboarding Representative Jobs (NOW HIRING)

Jbhunt

Sr Carrier Onboarding Representative

Detroit, MI · On-site

Job Title: Sr Carrier Onboarding Representative Department: Supply Chain Country: United States of America State/Province: Illinois City: Chicago Full/Part Time: Full time Job Summary: Under general ...

Jbhunt

Sr Carrier Onboarding Representative

Chicago, IL · On-site

Job Title: Sr Carrier Onboarding Representative Department: Supply Chain Country: United States of America State/Province: Illinois City: Chicago Full/Part Time: Full time Job Summary: Under general ...

Wynd Technologies, Inc

Job Summary The Owner Onboarding Representative serves as a catalyst for the owner onboarding experience. The OO Representative works to deliver sales document presentations for new and existing ...

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How much do onboarding representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for onboarding representative in the United States is $26.43, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $30.29 per hour, depending on experience, location, and employer.

What is an onboarding representative?

Onboarding Representatives are professionals who guide new employees, clients, or customers through the initial stages of joining a company or using its services. They ensure a smooth transition by helping newcomers understand processes, complete necessary documentation, and access resources or training. Their role is crucial in making people feel welcomed and supported, which improves retention and satisfaction. Onboarding Representatives often collaborate with various departments to address questions and resolve any issues that may arise during the onboarding process.

What are the key skills and qualifications needed to thrive as an onboarding representative?

To thrive as an Onboarding Representative, you need strong organizational skills, attention to detail, and experience with human resources or customer service processes, often supported by a relevant degree or equivalent experience. Familiarity with HR information systems (HRIS), applicant tracking systems (ATS), and onboarding software like Workday or BambooHR is typically required. Exceptional communication, problem-solving abilities, and a client-focused attitude help build rapport and ensure a smooth experience for new hires. These skills and qualities are crucial for facilitating efficient onboarding, fostering positive first impressions, and supporting retention.

How does an onboarding representative typically collaborate with other departments during the onboarding process?

Onboarding Representatives frequently work cross-functionally, coordinating closely with HR, IT, and hiring managers to ensure a smooth experience for new hires. They are responsible for communicating new employee needs, arranging equipment, and scheduling orientation activities. Effective collaboration ensures that all necessary resources are in place before a new team member’s first day and that the onboarding process aligns with organizational procedures. This teamwork not only streamlines onboarding but also helps build interdepartmental relationships.

What are popular job titles related to Onboarding Representative jobs?

For Onboarding Representative jobs, the most frequently searched job titles are:

Onboarding Representative jobs near you

Carrier Onboarding Representative

Lowell, AR • On-site

J.B. Hunt Transport Services, Inc.
Trucking • 10K+ employees
Learn more about J.B. Hunt Transport Services, Inc.external

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

J.B. Hunt rating

6.9

Company rating: 6.9 out of 10

Based on 178 frontline employees who took The Breakroom Quiz

232nd of 365 rated logistics

Job description

Job Title:
Carrier Onboarding Representative
Department:
Supply Chain
Country:
United States of America
State/Province:
Arkansas
City:
Lowell
Full/Part Time:
Full time
Job Summary:
Under routine supervision, the position is responsible for working with external third parties to market, source, solicit, and screen potential independent carriers. Responsible for ensuring prospective carriers meet minimum contracting conditions including safety and insurance requirements of J.B. Hunt and the DOT. The incumbent must focus also on maintaining successful carrier relationships.
Job Description:
Key Responsibilities:
• Assist with gathering necessary items from carrier to expedite the onboarding process
• Track leads for new carriers that could develop into a working relationship to drive external capacity growth
• Meet or exceed departmental goals for outbound calls, financial returns, and/or capacity growth
• Explain the process to be an approved carrier and maintain status of activity in the qualification process within the company's outsource capacity database
• Evaluate and determine whether prospective carriers meet minimum contracting conditions including insurance and safety requirements of J.B. Hunt and the DOT through a prescribed qualification process utilizing carrier management tools such as Safersys and internal partners such as Corporate Safety
• Create and deliver marketing materials and sales presentations to communicate and demonstrate the value and benefits of our diversified business model for carriers to partner with the J.B. Hunt network in order to increase carrier base
• Build relationships via cold-calling, email, and online databases with potential carriers by explaining the value of carrying with J.B. Hunt in order to create and maintain a pipeline of contacts. Focus is on developing relationships with big carriers by physical cold-calling and relationship negotiation
Qualifications:
Minimum Qualifications:
High School Diploma or GED Equivalent with 1-2 years of professional experience
Preferred Qualifications:
Bachelor's degree in Business Administration/Management, Marketing or Communication with 1-2 years of direct sales experience
  • Experience in a sales position
  • Experience in recruiting
  • Experience in the transportation industry
  • Knowledge of J.B. Hunt

This position is not eligible for employment-based sponsorship.
Compensation:
Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company's bonus and incentive plans, as applicable and in effect from time to time.
Benefits:
The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.
Education:
Bachelors: Business Administration/Management, Bachelors: Business Communications, Bachelors: Marketing, GED (Required), High School (Required)
Work Experience:
Business Administration, Sales
Certifications:
Job Opening ID:
00635261 Carrier Onboarding Representative (Open)
"This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions."
J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.

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