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Onboarding Operation Associate Jobs (NOW HIRING)

Lightyear

Onboarding Operations Specialist

Manhattan, NY · Remote

$85K - $110K/yr

In this role, you will report to the Strategy & Operations Associate leading Network Inventory and partner closely with our Sales and Product teams to continuously improve the onboarding experience ...

Actalent

Onboarding Operations Associate

Tempe, AZ · On-site

$4.0K/mo

Job Summary The Onboarding Operations Associate ensures that our Consultants receive exceptional support during the post-offer screening process. This role involves coordinating with new hire ...

Lightyear

Onboarding Operations Specialist

Manhattan, NY · On-site +1

$85K - $110K/yr

In this role, you will report to the Strategy & Operations Associate leading Network Inventory and partner closely with our Sales and Product teams to continuously improve the onboarding experience ...

Actalent

Onboarding Associate

Jacksonville, FL · On-site

$20.19/hr

Job Summary The Onboarding Operations Associate ensures that our Consultants receive exceptional support during the post-offer screening process. This role involves coordinating with new hire ...

Actalent

Onboarding Associate

Jacksonville, FL · Hybrid

$4.0K/mo

Job Summary The Onboarding Operations Associate ensures that our Consultants receive exceptional support during the post-offer screening process. This role involves coordinating with new hire ...

Actalent

Onboarding Associate

Jacksonville, FL · Hybrid

$4.0K/mo

Job Summary The Onboarding Operations Associate ensures that our Consultants receive exceptional support during the post-offer screening process. This role involves coordinating with new hire ...

Actalent

Onboarding Associate

Jacksonville, FL · Hybrid

$4.0K/mo

Job Summary The Onboarding Operations Associate ensures that our Consultants receive exceptional support during the post-offer screening process. This role involves coordinating with new hire ...

Actalent

Onboarding Associate

Tempe, AZ · Hybrid

$4.0K/mo

Job Summary The Onboarding Operations Associate is responsible for ensuring our customers - including but not limited to contract employees, clients, program offices, and alternative delivery teams ...

Actalent

Onboarding Associate

Tempe, AZ · On-site

$21.63/hr

Job Summary The Onboarding Operations Associate is responsible for ensuring our customers - including but not limited to contract employees, clients, program offices, and alternative delivery teams ...

Actalent

Onboarding Associate

Tempe, AZ · Hybrid

$4.0K/mo

Job Summary The Onboarding Operations Associate is responsible for ensuring our customers - including but not limited to contract employees, clients, program offices, and alternative delivery teams ...

Actalent

Onboarding Associate

Tempe, AZ · Hybrid

$4.0K/mo

Job Summary The Onboarding Operations Associate is responsible for ensuring our customers - including but not limited to contract employees, clients, program offices, and alternative delivery teams ...

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How much do onboarding operation associate jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for onboarding operation associate in the United States is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $30.29 per hour, depending on experience, location, and employer.

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Infographic showing various Onboarding Operation Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $54,588 per year, or $26.2 per hour.

Onboarding Operations Specialist

Manhattan, NY • Remote

Lightyear
11 - 50 employees
Learn more about Lightyearexternal

$85K - $110K/yr

Full-time

Re-posted 12 days ago

Job description

The Company: Lightyear builds software that is revolutionizing the telecom management experience for hundreds of enterprises. Lightyear’s platform helps enterprise IT teams automate telecom procurement, network inventory management, telecom bill payment, and much more, and is utilized by companies including Honeywell, Alo Yoga, Palo Alto Networks, and Louis Vuitton. Lightyear has raised nearly $65M from the first investors in Roblox, Discord, Coupang, Robinhood, and Flexport.

The Position: As the Onboarding Operations Specialist, you will play a critical role in delivering an exceptional customer experience from day one. You will own customer onboarding and implementation for our SaaS product, Network Inventory, ensuring customers’ complete telecom network is successfully onboarded onto the platform  while creating opportunities to expand adoption across the broader Lightyear platform.

In this role, you will report to the Strategy & Operations Associate leading Network Inventory and partner closely with our Sales and Product teams to continuously improve the onboarding experience and customer journey. You'll have the opportunity to make a meaningful impact, shape processes, and influence how we engage and support customers as we scale.

This is a fully remote position. Compensation is based on a candidate's experience and qualifications. The base salary range is $85,000–$110,000, in addition to a 5% annual bonus and an equity package. 
Key Responsibilities 

  • Oversee and project manage the network inventory onboarding process 
  • Lead biweekly calls with customers and manage customer communications
  • Day to day management of offshore onboarding team (3 individuals)
  • Design, implement and improve scalable workflows and processes including tooling, automation and AI Agents.
  • Collaborate cross-functionally with Sales, Operations, Engineering and Product to ensure a seamless customer experience and identify gaps in existing processes and systems 

Ideal Qualifications 
  • 1-2+ years experience of startup operations, tech or consulting 
  • Demonstrated excellent project management skills, can critically analyze existing processes and identify opportunities for process improvement
  • High degree of comfort with Excel, including ability to manage and manipulate large data sets 
  • Demonstrated high EQ, as this role is very customer facing and also requires managing a team day-to-day 
  • Highly organized and detail-oriented, ability to prioritize 
  • Strong team player who can also work and execute independently

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