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On Train Jobs in Tennessee (NOW HIRING)

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On Train information

What does an on train staff member do?

An On Train staff member is responsible for ensuring the safety, comfort, and satisfaction of passengers while they are traveling by train. Their duties typically include checking tickets, providing customer service, assisting with boarding and disembarking, and addressing passenger inquiries or concerns. They may also handle safety procedures in case of emergencies and coordinate with other train staff to ensure smooth operations throughout the journey.

What are the key skills and qualifications needed to thrive as an on train staff member?

To thrive as an On-Train Service Crew Member, you need customer service expertise, basic safety knowledge, and often a high school diploma or equivalent. Familiarity with ticketing systems, point-of-sale devices, and onboard safety protocols is typically required. Excellent communication, problem-solving skills, and a calm, approachable demeanor help you effectively address passenger needs and manage unexpected situations. These skills are crucial for ensuring passenger satisfaction, operational efficiency, and safety during rail journeys.

What are some common challenges faced by on train staff and how can they be managed effectively?

On Train staff often encounter challenges such as managing high passenger volumes, handling unexpected delays, and addressing customer concerns in real-time. Effective communication, strong problem-solving skills, and the ability to stay calm under pressure are crucial for success in this role. Many teams provide ongoing training and support to help staff navigate these challenges and ensure a safe, comfortable journey for passengers.

What is the difference between On Train vs Conductor?

AspectOn TrainConductor
CredentialsTypically requires safety training and certification, sometimes a commercial driver's licenseRequires safety training, certification, and often a conductor's license
Work EnvironmentOnboard trains, interacting with passengers and crewOnboard trains, overseeing passenger safety and ticketing
Employer & Industry UsageRail companies, transit authoritiesRail companies, transit agencies
Search & Comparison IntentPeople comparing onboard roles with other train crew positionsPeople understanding roles related to train operations and passenger service

On Train staff focus on passenger safety, customer service, and operational duties onboard the train. Conductors perform similar roles but often have additional responsibilities like ticketing, safety checks, and coordinating train movements. Both roles require safety certifications and work within the rail industry, but their specific duties may vary based on the employer and train type.

What kind of jobs can you get on a train?

Jobs on a train include conductors, engineers, ticket agents, customer service representatives, and maintenance staff. These roles require specific skills, certifications, and knowledge of safety procedures, and often involve working in a fast-paced, mobile environment.

What are popular job titles related to On Train jobs in Tennessee?

For On Train jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching On Train jobs in Tennessee look for?

The top searched job categories for On Train jobs in Tennessee are:

What cities in Tennessee are hiring for On Train jobs?

Cities in Tennessee with the most On Train job openings:

On Train jobs near you
Infographic showing various On Train job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, 1% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Railroad Safety Inspector (Signal & Train Control) - BIL DIRECT HIRE- SME

Federal Railroad Administration

Knoxville, TN

$89K/yr

Full-time

Re-posted 21 days ago

Job description

As a Railroad Safety Inspector (Signal & Train Control), you will enforce Federal safety and health regulations that are concern with signal and train control and highway-rail grade crossing warning systems within an assigned territory.

Qualifications:

To meet the minimum qualifications for this position, you must meet the specialized experience qualifications. 

To be qualified for a Railroad Safety Inspector, the Qualifications Standards states you MUST have demonstrated knowledge in the following areas:

  • Railroad industry, including economic and operating considerations and equipment.
  • General safety and health principles and practices applicable to the railroad industry.
  • Railroad accident investigation techniques.
  • Skill in written and oral communication.
  • Knowledge of the design, installation, maintenance, testing, or inspection of signal and train control systems and their capabilities and limitations.
  • Knowledge of applicable Federal laws and regulations pertaining to railroad signaling and train control systems; AND
  • Knowledge of locomotive braking systems and their relationship to and interface with train control or automatic train stop systems and braking distances.   

To qualify for the Grade 12, you must have at least one year of experience equal or equivalent to the GS-11 it must include:

  • Experience administering or leading periodic inspections of all signal and train control/and or highway-rail grade crossing warning systems' compliance programs, and building stakeholder consensus to achieve safety goals.
  • Experience investigating independently, or as a part of a team, reportable collisions, derailments, and other accidents involving signal or train control failure; or failure of highway crossing warning equipment when the accident involved rail and vehicle collision.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

  1. Decision Making- Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
  2. Compliance- Knowledge of procedures for assessing, evaluating, and monitoring programs or projects for compliance with Federal laws, regulations, and guidance.
  3. Communication- Experience writing and presenting information pertaining to signal and train control systems and highway- rail grade crossing active warning systems.
  4. Accident Investigation- Knowledge of guidelines, regulations, and procedures associated with an accident investigation including preservation of accident scene, root cause analysis, and evidence detection and handling.

For all types of consideration, experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social).  Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.  You will receive credit for all qualifying experience, including volunteer experience.
For additional information about applying to Federal positions, please click on the following link:  https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-policies/#url=e4
All applicants must meet all qualification requirements by the closing date of this announcement.

Education:Employment Type: OTHER

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