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On Call Workplace Investigator information

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$32K

$75.3K

$131K

How much do on call workplace investigator jobs pay per year?

As of Aug 19, 2026, the average yearly pay for on call workplace investigator in the United States is $75,325.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $98,500.00 per year, depending on experience, location, and employer.

What is an on call workplace investigator?

On Call Workplace Investigators are professionals who are available on an as-needed basis to conduct investigations into workplace issues such as harassment, discrimination, misconduct, or policy violations. They are typically external experts or consultants hired by organizations to provide impartial and thorough investigations when internal resources are unavailable, overburdened, or when neutrality is required. Their responsibilities include gathering evidence, interviewing involved parties, analyzing findings, and preparing comprehensive reports to help organizations address workplace concerns and comply with legal requirements.

How does an on call workplace investigator typically manage multiple concurrent cases while maintaining objectivity and confidentiality?

As an on call workplace investigator, you may be assigned multiple investigations at once, often with varying degrees of urgency and complexity. Managing these cases requires strong organizational skills, strict adherence to confidentiality protocols, and the ability to remain impartial regardless of external pressures. Investigators typically use secure case management systems to keep casework separated and maintain thorough documentation. Regular communication with HR and legal teams is essential, but information is always shared on a need-to-know basis to protect the integrity of each investigation.

What are the key skills and qualifications needed to thrive as an on call workplace investigator, and why are they important?

To thrive as an On Call Workplace Investigator, you need strong analytical abilities, knowledge of employment law, investigative techniques, and often a relevant bachelor's degree or higher. Familiarity with case management software, digital evidence tools, and certifications such as AWI-CH (Association of Workplace Investigators Certificate Holder) are typically required. Outstanding interpersonal skills, discretion, and the ability to remain impartial are critical soft skills in this role. These competencies ensure thorough, fair, and legally compliant investigations that protect both organizations and employees.

What is the difference between On Call Workplace Investigator vs Workplace Investigator?

AspectOn Call Workplace InvestigatorWorkplace Investigator
CertificationsTypically required (e.g., HR certifications, investigation training)Often required, similar certifications
Work EnvironmentResponds to incidents as needed, flexible hoursConducts investigations during regular hours or as scheduled
Employer & Industry UsageUsed in organizations with ongoing compliance needsCommon in HR, legal, or compliance departments
Search & Comparison IntentHigh overlap, focusing on immediate response rolesBroader investigation roles, less on call

In summary, an On Call Workplace Investigator is a role that involves responding to workplace issues as they arise, often requiring flexibility and immediate action. A Workplace Investigator may have a more scheduled or ongoing investigation role. Both roles require similar certifications and are used within HR and compliance sectors, but the on-call position emphasizes responsiveness and availability outside regular hours.

What cities are hiring for On Call Workplace Investigator jobs?

Cities with the most On Call Workplace Investigator job openings:

What are the most commonly searched types of Workplace Investigator jobs?

The most popular types of Workplace Investigator jobs are:

What states have the most On Call Workplace Investigator jobs?

States with the most job openings for On Call Workplace Investigator jobs include:

On Call Workplace Investigator jobs near you

Field Claims Investigator

Phoenix Loss Control

Kissimmee, FL • On-site

$25/hr

Part-time, Contractor

Posted 5 days ago

Job description

Job Type: Contract
Workplace Type: Hybrid (50% remote, 50% fieldwork)
Compensation: $25/hr plus $.50/mi

COMPANY OVERVIEW

Phoenix Loss Control (PLC) is a US-based business services provider in the cable, telecom, and utilities sector. PLC’s core service is outside plant damage investigation, recovery, and prevention. Across the US and parts of Canada, we help our clients recover the costs of third-party damage to their infrastructure, such as underground fiber optic or gas lines. PLC currently employs over 140 people, servicing some of the largest cable and telecoms operators (e.g., Comcast, Spectrum, AT&T, and Google). PLC is currently aggressively expanding its business and looking for talented and energetic people to bring onboard to help drive growth. 

POSITION SUMMARY

Outside Plant Damage (OPD) costs our clients over 30 million annually. Field investigators are needed to collect, access, and report these damages. This is a part-time, on-call contract job to help support our clients with damage recovery. For our field investigators, each day and every investigation is different. We need inquisitive, self-driven individuals who are comfortable rolling up their sleeves and working in a constantly changing, dynamic environment. 

Duties

  • Conduct on-site field investigations 
  • Write detailed but concise investigation reports using diverse sources of information, types of evidence, witness statements, and costing estimates 
  • Develop and maintain comprehensive knowledge of local and state statutes, laws, and regulations for underground and aerial cables and utility service lines 
  • Remain prepared and willing to respond to damage calls within a timely manner 
  • Complete damage investigations within 7 days and then work with and support our claims managers to complete the investigation and begin the recovery process 
  • Respond to damages same day if received during business hours (if not, first response following day)
  • Accurately record all time, mileage, and other associated specific items 

Requirements

  • Interpersonal skills to gather information and conduct field interviews with involved parties including contractors and technicians, witnesses, law enforcement, and possible damagers 
  • Smartphone to gather photos, videos, and other information while conducting investigations 
  • Computer, with high-speed internet access, to upload and download reports, research cases, and to interact with our claims system and other databases and portals 
  • Exceptional attention to detail and strong written and verbal communication skills 
  • Proven ability to operate independently and prioritize while adhering to timelines 
  • Strong and objective analytical skills 
  • Valid driver’s license, current insurance, and reliable vehicle with ability to respond to damages at any time 
  • Safety vest, work boots, and hard-hat 

Preferred Qualifications and Skills

  • Current or previous telecommunication or utility experience 
  • Knowledge of underground utility locating procedures and systems 
  • Investigation, inspection, or claims/field adjusting 
  • Criminal justice, legal, or military training or work experience 
  • Engineering, infrastructure construction, or maintenance background 
  • Remote location determined at discretion of investigations manager

 This is a contract position. There are no benefits offered with this position.