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On Call Virtual Insurance Agent Jobs in Raleigh, NC

Pitch Health Solutions LLC

Transfer Agent

Raleigh, NC · On-site +1

$25/hr

Transfer qualified customers to licensed insurance agents. * Earn commission for every billable transfer ( customer on call 3+ mins ). What We're Looking For * Prior call center or transfer agent ...

Pitch Health Solutions

Transfer Agent

Raleigh, NC · Remote

Transfer qualified customers to licensed insurance agents. * Earn commission for every billable transfer ( customer on call 3+ mins ). What We're Looking For * Prior call center or transfer agent ...

HMG Careers

Remote Sales Agent

Raleigh, NC · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

HMG Careers

Remote Sales Agent

Durham, NC · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

HMG Careers

Remote Sales Agent

Cary, NC · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

LIBERTY NATIONAL

Insurance Sales

Cary, NC · Remote

A virtual interview could be your first step toward a new career. *Any reimbursement will be ... Globe Life is the Official Life Insurance of the Texas Rangers and the Official Life Insurance of ...

LIBERTY NATIONAL

Insurance Sales

Raleigh, NC · Remote

A virtual interview could be your first step toward a new career. *Any reimbursement will be ... Globe Life is the Official Life Insurance of the Texas Rangers and the Official Life Insurance of ...

Spieldenner Financial Group

Remote Sales

Raleigh, NC · On-site +1

$10K - $20K/wk

Present coverage options (virtual or in-person) * Help families apply for protection What We're ... No agent's success, earnings, or production results should be viewed as typical, average, or ...

Spieldenner Financial Group

Remote Sales

Raleigh, NC

$10K - $20K/wk

Present coverage options (virtual or in-person) * Help families apply for protection What We're ... No agent's success, earnings, or production results should be viewed as typical, average, or ...

ARA

Tier 2 Cloud Support

Raleigh, NC · On-site

If you are looking for a career as a Tier 2 Cloud Support agent and you are interested in designing ... in On Call and weekend work as needed * Minimum 2 years of experience supporting virtual ...

HMG Careers

Sales and Service Agent Remote

Durham, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

HMG Careers

Sales and Service Agent Remote

Cary, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

HMG Careers

Remote Sales and Service Agent

Cary, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

HMG Careers

Remote Sales and Service Agent

Raleigh, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

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All JobsOn Call Insurance Agent JobsOn Call Virtual Insurance Agent JobsOn Call Virtual Insurance Agent Jobs in Raleigh, NC

On Call Virtual Insurance Agent information

See Raleigh, NC salary details

$10

$16

$24

How much do on call virtual insurance agent jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for on call virtual insurance agent in Raleigh, NC is $16.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.46 per hour, depending on experience, location, and employer.

What are some common challenges faced by on call virtual insurance agents and how can they be managed?

On Call Virtual Insurance Agents often face the challenge of managing unpredictable work hours and quickly adapting to different clients' needs. Staying organized and maintaining a reliable digital workspace can help agents handle incoming calls efficiently. Additionally, building strong communication skills is essential for explaining complex insurance products remotely and ensuring customer satisfaction. Proactively seeking feedback and staying updated on industry changes will further support success in this flexible, fast-paced role.

How to become an on call virtual insurance agent?

To become an on call virtual insurance agent, you typically need a high school diploma or equivalent, relevant insurance licenses for the states you plan to work in, and strong communication skills. Many employers also prefer experience with insurance products and proficiency with digital communication tools, as the role involves remote customer service and policy management.

What is the difference between On Call Virtual Insurance Agent vs Customer Service Insurance Representative?

AspectOn Call Virtual Insurance AgentCustomer Service Insurance Representative
CredentialsLicenses in insurance sales, certifications vary by stateGenerally no licensing required, focus on customer support
Work EnvironmentRemote, flexible hours, client-facingRemote or in-office, support-focused
Employer & Industry UsageInsurance agencies, brokers, online platformsInsurance companies, call centers, agencies
Search & Comparison IntentSales, policy advice, client acquisitionPolicy info, claims support, customer inquiries

The main difference is that On Call Virtual Insurance Agents actively sell policies and provide insurance advice, often requiring licensing, while Customer Service Insurance Representatives primarily handle support and inquiries without sales responsibilities. Both roles are remote and industry-specific but serve different functions within the insurance sector.

What is an on call virtual insurance agent?

On Call Virtual Insurance Agents are licensed professionals who assist clients with insurance needs remotely, often via phone, email, or video calls. They provide information about insurance policies, help customers file claims, and offer guidance on selecting the right coverage. Being 'on call' means they are available to assist clients outside of standard business hours, offering flexible support when needed. This role requires strong communication skills, a good understanding of insurance products, and the ability to work independently from a remote location.

What are the key skills and qualifications needed to thrive as an on call virtual insurance agent?

To thrive as an On Call Virtual Insurance Agent, you need a solid understanding of insurance products, strong sales abilities, and typically a state insurance license. Familiarity with CRM platforms, virtual communication tools, and e-signature systems is important for managing client interactions and policy documentation. Excellent verbal communication, self-motivation, and customer service skills help agents build trust and handle diverse client needs remotely. These skills and qualifications are essential for efficiently closing sales, ensuring compliance, and delivering a seamless virtual customer experience.
What are the most commonly searched types of Virtual Insurance Agent jobs in Raleigh, NC? The most popular types of Virtual Insurance Agent jobs in Raleigh, NC are:
What are popular job titles related to On Call Virtual Insurance Agent jobs in Raleigh, NC? For On Call Virtual Insurance Agent jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching On Call Virtual Insurance Agent jobs in Raleigh, NC look for? The top searched job categories for On Call Virtual Insurance Agent jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for On Call Virtual Insurance Agent jobs? Cities near Raleigh, NC with the most On Call Virtual Insurance Agent job openings:
On Call Virtual Insurance Agent jobs near you
Infographic showing various On Call Virtual Insurance Agent job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $34,810 per year, or $16.7 per hour.

Guest Service Agent On Call

Sonesta International Hotels

Raleigh, NC • On-site

$14.50 - $18.50/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Sonesta International Hotels rating

7.0

Company rating: 7.0 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

29th of 108 rated hotels

Job description

Job Description Summary

The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems and in-house guest relations during their shift. The GSA is first point of contact and therefore represents the brand as all guests enter the hotel.

Job Description

DUTIES AND RESPONSIBILITIES:

  • Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
  • Register guests, issue room keys, and provide information on hotel services and room location. Answer phones in a prompt and courteous manner.
  • Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.
  • Responsible to maintain the security of cash, credit card transactions, and guest information.
  • May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue.
  • Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing.
  • Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
  • Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales.
  • Ensure guest special requests are fulfilled and proper delivery of guest services is delivered.
  • Issue, control and release guest safe-deposit boxes.
  • Comply with federal, state and local laws regarding health, safety, and alcohol services.
  • Perform other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS:

  • High School diploma or equivalent required.
  • One year of previous hotel experience, or retail customer service preferred.
  • Previous background from the extended stay industry preferred.
  • Ability to speak, read, and write fluent English; other languages beneficial.
  • Professional verbal and written communication skills.
  • Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred.
  • Problem solving, reasoning, motivating, organizational and training abilities preferred.
  • Experience with Microsoft Office and Opera systems preferred.
  • Will be required to obtain a ServSafe certification.
  • May be required to obtain a TIPS certification.
  • Valid driver's license required.
  • Frequently standing up, bending, climbing, kneeling, and moving about the facility.
  • Carrying, lifting or pulling items weighing up to 50 pounds.
  • Frequently handling objects and equipment.
  • Standing for extended periods of time.
  • Will be required to work mornings, evening, weekends, and holidays.

Additional Job Information/Anticipated

Pay Range

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

  • Medical, Dental and Vision Insurance
  • Health Savings Account with Company Match
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation and Sick Days
  • Sonesta Hotel Discounts
  • Educational Assistance
  • Paid Parental Leave
  • Company Paid Life Insurance
  • Company Paid Short Term and Long Term Disability Insurance
  • Various Employee Perks and Discounts
  • Hospital Indemnity
  • Critical Illness Insurance
  • Accident Insurance

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered. 

What Sonesta International Hotels employees say

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