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On Call Virtual Insurance Agent Jobs in Edmonton, AB

Some Regional and/or Overnight Travel and On-Call Hours May Be Required Preferred Qualifications ... Virtual Healthcare * Long-Term Disability Insurance * Employee and Dependent Life Insurance * Paid ...

On Call Virtual Insurance Agent information

What are some common challenges faced by on call virtual insurance agents and how can they be managed?

On Call Virtual Insurance Agents often face the challenge of managing unpredictable work hours and quickly adapting to different clients' needs. Staying organized and maintaining a reliable digital workspace can help agents handle incoming calls efficiently. Additionally, building strong communication skills is essential for explaining complex insurance products remotely and ensuring customer satisfaction. Proactively seeking feedback and staying updated on industry changes will further support success in this flexible, fast-paced role.

How to become an on call virtual insurance agent?

To become an on call virtual insurance agent, you typically need a high school diploma or equivalent, relevant insurance licenses for the states you plan to work in, and strong communication skills. Many employers also prefer experience with insurance products and proficiency with digital communication tools, as the role involves remote customer service and policy management.

What is the difference between On Call Virtual Insurance Agent vs Customer Service Insurance Representative?

AspectOn Call Virtual Insurance AgentCustomer Service Insurance Representative
CredentialsLicenses in insurance sales, certifications vary by stateGenerally no licensing required, focus on customer support
Work EnvironmentRemote, flexible hours, client-facingRemote or in-office, support-focused
Employer & Industry UsageInsurance agencies, brokers, online platformsInsurance companies, call centers, agencies
Search & Comparison IntentSales, policy advice, client acquisitionPolicy info, claims support, customer inquiries

The main difference is that On Call Virtual Insurance Agents actively sell policies and provide insurance advice, often requiring licensing, while Customer Service Insurance Representatives primarily handle support and inquiries without sales responsibilities. Both roles are remote and industry-specific but serve different functions within the insurance sector.

What is an on call virtual insurance agent?

On Call Virtual Insurance Agents are licensed professionals who assist clients with insurance needs remotely, often via phone, email, or video calls. They provide information about insurance policies, help customers file claims, and offer guidance on selecting the right coverage. Being 'on call' means they are available to assist clients outside of standard business hours, offering flexible support when needed. This role requires strong communication skills, a good understanding of insurance products, and the ability to work independently from a remote location.

What are the key skills and qualifications needed to thrive as an on call virtual insurance agent?

To thrive as an On Call Virtual Insurance Agent, you need a solid understanding of insurance products, strong sales abilities, and typically a state insurance license. Familiarity with CRM platforms, virtual communication tools, and e-signature systems is important for managing client interactions and policy documentation. Excellent verbal communication, self-motivation, and customer service skills help agents build trust and handle diverse client needs remotely. These skills and qualifications are essential for efficiently closing sales, ensuring compliance, and delivering a seamless virtual customer experience.

What are the most commonly searched types of Virtual Insurance Agent jobs in Edmonton, AB?

The most popular types of Virtual Insurance Agent jobs in Edmonton, AB are:

What cities near Edmonton, AB are hiring for On Call Virtual Insurance Agent jobs?

Cities near Edmonton, AB with the most On Call Virtual Insurance Agent job openings:

Infographic showing various On Call Virtual Insurance Agent job openings in Edmonton, AB as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Field Service Technician Edmonton, AB

BearCom

Edmonton, AB

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 16 days ago


BearCom rating

7.8

Company rating: 7.8 out of 10

Based on 14 frontline employees who took The Breakroom Quiz


Job description

About BearCom:

  • Largest Distributor of Wireless Voice, Data, and Video Solutions in North America
  • 40+ Years Industry-Leading Experience
  • Partnerships with Motorola, JVC Kenwood, Avigilon, +More
  • 75+ Branches Across North America

BearCom employs a wide range of installation and technical team members and will provide extensive on-the-job training. If interested in BearCom, please apply.

Job Description:

As a Field Service Technician II with BearCom, you will be responsible for the installation and support of wireless communications systems.

Our Technicians are the heart of every service location, and we rely on their expertise in the delivery of the best service and solutions for our customers. The ideal candidate will provide exceptional customer service and possess the technical ability to create imaginative solutions that meet and exceed the most challenging customer needs.

  • Create Mid-Level Programming Codeplugs (12+ Channels, Trunking, Multiple Zones)
  • Install and Service Wireless Communications Equipment (e.g. UHF/VHF and 800/900 MHz Systems, Dispatch Consoles, BDA/DAS Systems, Microwave Systems, Wireless Broadband Devices, CCTV Equipment)
  • Recommend Appropriate Equipment and Hardware That Meets Customer Requirements
  • Some Regional and/or Overnight Travel and On-Call Hours May Be Required

Preferred Qualifications:

  • Proficient Electronics Background
  • Experience in Diagnosing, Repairing, Programming, and Installing RF Equipment
  • Understands Two-Way Radio Theory and RF Propagation Characteristics at Various Frequency Bands
  • Competent Operating Test Equipment (Communications Service Monitors, Wattmeters, TDRs, FDRs, Multimeters)
  • IP Networking Experience a Plus
  • Proficient in MS Office Suite (Outlook, Word, Excel)
  • Must Have a Valid Driver's License
  • Drug Screenings, Motor Vehicle Record, and Background Checks Part of the Hiring Process

Benefits:

BearCom wants to elevate your professional growth! We place high value in investing in the development of our team members and advancing your technical capabilities. BearCom can provide extensive on-the-job training and covers all fees associated with most professional certifications.

You'll also receive:

  • Highly Competitive Compensation
  • Medical, Dental, and Vision Insurance, including Family, and EFAP
  • Virtual Healthcare
  • Long-Term Disability Insurance
  • Employee and Dependent Life Insurance
  • Paid Vacation & Time Off
  • Company Matched RRSP Plan
  • Use of Company Vehicle
  • Employee Referral Bonus
  • Tuition Reimbursement
  • On-site parking
  • Company Recognition Program

KEYWORDS: Motorola, Kenwood, ICOM, Avigilon, Two-Way Radio, Two Way Radio, 2-Way Radio, GPS, VOIP, WI-FI, BDA/DAS, RF, UHF, VHF, MOTOTRBO, LMR, OSHA 10, FCC GROL, L3Harris, CET, Network+, Security+, P2P, P2MP, PtMP, P25, Astro25

BearCom is proud to be an equal-opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other disability protected by law. All employment is decided based upon qualifications, merit, and business need.

  • 3+ years of Service Technician experience in diagnosing, repairing, programming, installing and commissioning video and access control type systems.
  • A good base knowledge of networks and electronic systems.
  • Reads basic blueprints, schematics, manuals, and other specifications to determine installation procedures; Interprets manuals, schematics, and wiring diagrams.
  • Proficiency in operating various test equipment including but not limited to, utility software applications, network testers, and multi-meters.
  • Proficiency with MS Office Suite, such as Microsoft Word and Excel.
  • Hold currently, or in the past, an Alarm License certification.
  • Hold one or more computer or computer networking certification: examples listed (CompTIA A+, Network+, Security+), (ETA-I CST, NCT, ICT, NST, WNT), (Cisco CCNA or prerequisite Cisco certification)
  • Preferred knowledge: Associate degree in Electronics Technology or equivalent, or military training in electronics.
  • Preferred Experience with Avigilon or similar video and access control security systems.
  • Security Clearance preferred.
  • Team driven individual in a dynamic work environment, self-driven to perform even without outside direction.
  • Ability to show proof of vaccination against Covid-19 virus, unless a medical or religious exemption applies.
  • Must have a valid drivers license.
  • Drug screenings and background checks are part of the hiring process which may also include a Motor Vehicle Record check.

Benefits:

BearCom wants to elevate your professional growth! We place high value in investing in the development of our team members and advancing your technical capabilities. BearCom can provide extensive on-the-job training and covers all fees associated with most professional certifications.

You'll also receive:

  • Highly Competitive Compensation
  • Medical, Dental, and Vision Insurance, including Family, and EFAP
  • Virtual Healthcare
  • Long-Term Disability Insurance
  • Employee and Dependent Life Insurance
  • Paid Vacation & Time Off
  • Company Matched RRSP Plan
  • Use of Company Vehicle
  • Employee Referral Bonus
  • Tuition Reimbursement
  • On-site parking
  • Company Recognition Program

KEYWORDS: Motorola, Avigilon Alta Unity, Evolv, Watchguard, Concealed Weapons Detection, AVA, OpenPath, IP Video, Surveillance, Surveillance System, Access Control, Access Control System, IP Camera, Physical Security, LAN, WAN, OSHA, Low Voltage, Card Reader, UPS, POE, RF, Cloud, VMS, Video Management System, Genetec, Milestone, Lennel, Software House, Axis, Hanwha, PMP, BICSI, PSP

BearCom is proud to be an equal-opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other disability protected by law. All employment is decided based upon qualifications, merit, and business need.


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