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On Call Tech Support Jobs in Reno, NV (NOW HIRING)

Tancell Care

Direct Support Professional - JDT

Reno, NV · On-site

$18/hr

We are now hiring for caring and dedicated Part Time and PRN/On call Direct Support Professionals ... Technology: Experience with computers, tablets, and basic IT tools. * Hospitality: Knowledge of ...

Eaton

Site Infrastructure Specialist

Reno, NV · On-site

$84K - $123K/yr

Manage on-site cellular tech and support mobile communication devices (femto cells). • ... direction. • On Call as needed, Travel up to 25% Qualifications: Basic Qualifications: • ...

ALLURE LIFESTYLE COMMUNITIES

Maintenance Tech

Reno, NV · On-site

This role supports all phases of maintenance operations and contributes to a positive resident ... Participate in the rotating on-call schedule for after-hours emergencies * Perform snow removal and ...

Purple Drive Technologies

VMware Admin

Sparks, NV · On-site

Collaborate with cross-functional teams to implement new systems and technologies within the ... II/III support as needed. * Participate in on-call rotation and respond to critical incidents ...

Purple Drive Technologies

VMware Admin

Sparks, NV · On-site

... systems and technologies within the factory environment. • Perform system upgrades, patch ... Tier II/III support as needed. • Participate in on-call rotation and respond to critical ...

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Showing results 1-20

All JobsOn Call Tech Support JobsOn Call Tech Support Jobs in Reno, NV

On Call Tech Support information

See Reno, NV salary details

$26.9K

$43.4K

$65.8K

How much do on call tech support jobs pay per year?

As of Jun 12, 2026, the average yearly pay for on call tech support in Reno, NV is $43,353.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,400.00 and $46,900.00 per year, depending on experience, location, and employer.

What is the difference between On Call Tech Support vs Help Desk Technician?

AspectOn Call Tech SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Similar certifications often required, such as CompTIA A+ or Microsoft Certified
Work EnvironmentOften remote or on-site, available 24/7 for urgent issuesPrimarily office or remote, handling daily user support during business hours
Employer & IndustryIT service providers, tech support companies, internal IT teamsCorporate IT departments, tech support centers, MSPs
Search & Comparison IntentPeople seeking urgent, on-demand technical assistance outside regular hoursIndividuals looking for daily troubleshooting and user support roles

On Call Tech Support focuses on providing immediate, often urgent assistance outside regular hours, while Help Desk Technicians handle routine support during standard business times. Both roles require similar certifications and work in related environments, but their primary functions and schedules differ.

What is an On Call Tech Support?

An On Call Tech Support is a technical professional who is available outside of regular business hours to assist users with urgent technical issues or system failures. They provide remote or on-site troubleshooting, resolve software or hardware problems, and ensure that IT systems remain operational. On Call Tech Support staff are typically scheduled to be available during nights, weekends, or holidays, responding to emergencies as they arise. Their role is crucial for organizations that require 24/7 IT support to minimize downtime and maintain productivity.

What are the key skills and qualifications needed to thrive as an On Call Tech Support, and why are they important?

To thrive as an On Call Tech Support, you need strong troubleshooting abilities, technical knowledge of hardware and software systems, and typically at least an associate degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems, and common operating systems (such as Windows, macOS, or Linux) is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users in high-pressure situations. These skills ensure timely resolution of technical issues, minimize downtime, and maintain customer satisfaction.

What are some common challenges faced by On Call Tech Support professionals, and how can they prepare for them?

On Call Tech Support professionals often encounter urgent and unpredictable technical issues, requiring them to troubleshoot a wide range of problems at any hour. A major challenge is managing multiple requests simultaneously while maintaining clear communication with users who may be stressed or frustrated. To prepare, it's helpful to build strong problem-solving skills, become familiar with the organization's systems and documentation, and develop strategies for prioritizing tasks under pressure. Being adaptable and maintaining composure during high-stress situations are crucial for success in this role.
What job categories do people searching On Call Tech Support jobs in Reno, NV look for? The top searched job categories for On Call Tech Support jobs in Reno, NV are:
On Call Tech Support jobs near you
Direct Support Professional - JDT

Direct Support Professional - JDT

Tancell Care

Reno, NV • On-site

$18/hr

Part-time

Retirement, PTO

Posted 17 days ago

Job description

Description
DSP- JDT RENO JOB POSTING
HIRING IMMEDIATELY!
Join Our Compassionate Team at Tancell Care!
Are you passionate about making a meaningful difference in the lives of others? Do you want a career that allows you to grow personally and professionally while helping others achieve their fullest potential? If so, we want YOU to be part of our team!
At Tancell Care, we provide compassionate support to individuals with intellectual, developmental, and physical disabilities in Southern and Northern Nevada. Our mission is to empower individuals to achieve community inclusion, independence, and productivity through meaningful employment and skill development.
We are now hiring for caring and dedicated Part Time and PRN/On call Direct Support Professionals (DSP) in our Reno location who will work with individuals at our new Jobs and Day Training facility. This is an exciting opportunity to make a difference while developing essential skills in a rewarding field.
Location:
10765 Double R Blvd. Suite 100, Reno, NV 89521
Work Schedules: Part Time 5 hours shift or PRN/ONCALL (As needed)
  • Monday - Friday 7:15 am - 12:15 pm (25 hours a week)
  • Monday - Friday 12:00 pm - 5:00 pm (25 hours/week)

Why Join Us?
We don't just offer a job; we offer an opportunity to be part of something truly special! Besides working at our new, accessible, unique and aesthetically pleasing training facility, you will appreciate our comprehensive and above industry standard total rewards package. Here's why you'll love working with us:
  • $18.00/hour competitive hourly rate
  • 401K Retirement Plan
  • Generous Paid Time Off (PTO)
  • Employee Assistance Program
  • Job Security and career advancement opportunities

A Day in the Life of a DSP:
As a DSP, you'll be an integral part of our mission. You'll have the unique opportunity to interact with individuals, helping them build skills that lead to greater independence and community inclusion. Here's what you can expect as you thrive in your role and make a lasting impact on others:
  • Provide direct support to individuals with disabilities by implementing personalized support plans
  • Teach essential skills like job readiness, social skills, and community engagement
  • Create a safe and inclusive environment while ensuring cleanliness and following safety procedures
  • Communicate effectively with parents, guardians, and service coordinators to ensure each individual's needs are met
  • Complete documentation, including incident reports, and assist with goal-setting assessments

Requirements
What We're Looking For:
We want individuals who are passionate about making a positive impact. To be successful, you'll need:
  • At least 18 years old
  • High school diploma or equivalent
  • 6+ months of experience working with individuals with intellectual or developmental disabilities (IDD) required
  • Previous experience in training, habilitation, or development of individuals with IDD is preferred
  • Bonus points for knowledge and skills in any of the following:
    • Clerical: Familiarity with office tasks, such as data entry, organizing files, and using computers for administrative functions.
    • Technology: Experience with computers, tablets, and basic IT tools.
    • Hospitality: Knowledge of customer service practices, food preparation, or event coordination.
    • Creative Workshop: Interest or experience in arts, crafts, woodworking, or graphic design.
    • Day Habilitation: Background in social or life skills training, community planning, or recreational activities.

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