Description
The Security Operations Center (SOC) is responsible for monitoring, assessing, and responding to security events within a 24/7 Security Operations Center environment. This role supports physical, technical, and integrated security systems, ensuring the protection of personnel, facilities, and sensitive information. The SOC serves as the first line of response for alarms, incidents, and communications and escalate issues in accordance with established Standard Operating Procedures (SOPs).
Responsibilities:
โข Monitor and operate security systems including access control, CCTV, intrusion detection, alarms, radios, and telephony systems
โข Receive, assess, document, and respond to security incidents in real time
โข Dispatch security personnel and coordinate emergency response when required
โข Maintain accurate incident logs, reports, and shift documentation
โข Perform badge verification, visitor access coordination, and credential checks as applicable
โข Communicate effectively with Government personnel, first responders, and internal stakeholders
โข Escalate incidents in accordance with SOPs, post orders, and contractual requirements
โข Maintain situational awareness across multiple facilities and systems simultaneously
โข Support continuity of operations during emergencies or elevated threat conditions
โข Adhere to all security, safety, and compliance requirements
Requirements
โข Active Top Secret (TS) clearance with Polygraph
โข High School Diploma or equivalent (required)
โข Minimum 1-3 years experience in:
o Security Operations Center
o Command Center
o Dispatch / Watch Officer / Monitoring environment
โข Ability to work rotating shifts, nights, weekends, and holidays
โข Proficiency with computers and security monitoring software
โข Strong verbal and written communication skills
โข Ability to remain calm and effective in high-stress situations
โข Must be able to multitask and prioritize in a fast-paced environment
Preferred Qualifications:
โข Prior experience supporting DoD, IC, or Federal security operations
โข Experience with:
o Lenel / CCure / Genetec / Honeywell or similar systems
o Incident reporting databases
โข Military, law enforcement, or federal security background
โข Familiarity with Post Orders and Government security protocols
Physical & Environmental Requirements
โข Sedentary position with prolonged periods of monitoring screens
โข Ability to sit for extended periods and operate multiple systems
โข Secure indoor operations center environment
โข May require limited movement within secured facilities